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"Hotel was clean, staff was professional and kind, thoroughly enjoyed our stay. If I had to say what I didn’t like it would probably be parking when underground or directly outside the hotel was at capacity, was a bit of a walk to get from their off site parking to the hotel. Also no stair access, was forced to wait 45 mins in lobby as maintenance worked to get the elevators fixed. "

"Overall I was pleased"

"I did not actually stay at the Courthouse Hotel, but I would still like to give them a 5-star review because of their excellent customer service. A few hours before I was scheduled to arrive, I got a call from the hotel, advising my that the A/C in my room was not working and that the problem would not be resolved before I arrived. Since the forecast called for hot and humid weather, the hotel offered me a reduced rate or the option to cancel without penalty. (They could not offer me a different room as they were fully booked that night.) After conferring with my husband, we decided to cancel our reservation. I was disappointed that we could not stay at the Courthouse Hotel, but I was very grateful that they notified us proactively, so that we could make other arrangements. After such outstanding customer service, I will certainly plan to stay at the Courthouse Hotel on my next visit to Thunder Bay!"

"Hi just wondering if an tablet was found in my room I forgot about it "

"It's clearly old, but the rooms were clean"

"Enjoyed our 1 night stay at the hotel. We had a pool side room which is great for kids. Rooms were new and decently clean. Great location to stay with kids who love to swim "

"Very good "

"Good"

"all is good"