Beach bar

Reviews of Emerald Beach Hotel

2.5 out of 5
Emerald Beach Hotel
1102 South Shoreline Blvd, Corpus Christi, TX

Reviews

6.8
Rating 10 - Excellent. 494 out of 1666 reviews" "
Rating 8 - Good. 393 out of 1666 reviews" "
Rating 6 - Okay. 258 out of 1666 reviews" "
Rating 4 - Poor. 229 out of 1666 reviews" "
Rating 2 - Terrible. 292 out of 1666 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mahmoud

Very close to everything, only issue is you have to pay for parking.
Stayed 2 nights in Apr 2024
Response from GM on 17 Apr 2024
Dear Mahmoud,We're delighted you found our location convenient! While we understand parking costs can be inconvenient, we strive to offer competitive rates in the area. We hope this minor setback didn't overshadow your overall experience, and we'd love to welcome you back soon!Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location. Staff are so friendly!
Stayed 1 night in Apr 2024
Response from GM on 13 Apr 2024
Dear Angela,We're thrilled to hear you enjoyed our prime location! Our team takes great pride in providing friendly service. We look forward to welcoming you back for another wonderful stay.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on 15 Apr 2024
Dear Jo,We are grateful for your positive rating score for our hotel. Your support means a lot to us, and we're thrilled to hear that your stay was enjoyable. We look forward to welcoming you back again in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 Poor

Barbara A

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The cleaning staff was very nice and helpful. The hotel its self is old and dirry. Was a given a room I didnt book. Front desk was no help at all. Couldn't even get wifi.
Stayed 8 nights in Apr 2024
Response from GM on 15 Apr 2024
Hey Barbara A,We apologize for the inconveniences you experienced during your stay. Rest assured, we're addressing your concerns to ensure a better experience for future guests.Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 Poor

Ryan

Pool area infested with roaches. Killed two in my room. Have to pay for parking and breakfast. Overall not a great experience. Between the parking hotel fee and deposit I dropped 270 to be there and after killing the roaches in my room decided to just drive 2 1/2 hours home and not continue my stay.
Stayed 1 night in Mar 2024
Response from GM on 30 Mar 2024
Hey Ryan,We deeply regret the inconvenience you experienced during your stay. Rest assured, we take matters like this seriously and have addressed the issue promptly. We apologize for falling short of your expectations and hope to welcome you back for a much-improved experience.Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 Poor

Noe, Bentonville

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Wont be staying here again... major updates and cleaning is needed.
Stayed 1 night in Mar 2024
Response from GM on 25 Mar 2024
Hey Noe,We're sorry to hear your experience didn't meet expectations. Your feedback is valuable, and we're committed to making the necessary improvements for a better stay in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 Poor

Michael

Travelled with family
Disliked: Amenities, property conditions & facilities
Old hotel in fair condtion , noisy , no hot water in showers
Stayed 3 nights in Mar 2024
Response from GM on 25 Mar 2024
Hey Michael,We apologize for any inconvenience you experienced. Rest assured, we're addressing the noise and hot water issues to enhance your future stays.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 Excellent

Samira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach view!
Stayed 4 nights in Feb 2024
Response from GM on 25 Mar 2024
Dear Samira,We're delighted you enjoyed our beautiful beach view! It's truly one of our most cherished features. We hope to welcome you back soon for another memorable stay by the sea.Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 Good

Alicia

Liked: Staff & service, property conditions & facilities
If you are looking for surf side cabana rooms in downtown Corpus, this is your spot.
Stayed 12 nights in Mar 2024
Response from GM on 24 Mar 2024
Hello Alicia,We're thrilled to hear you found your ideal spot with our surf side cabana rooms in downtown Corpus Christi. Thank you for choosing us for your stay!Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 Good

Soyoung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable beaches quiet reasonable prices 👍
Stayed 1 night in Mar 2024
Response from GM on 24 Mar 2024
Dear Soyoung,We're delighted you enjoyed our walkable beaches and the tranquility of our surroundings. Your satisfaction with our reasonable prices means a lot to us! Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 Excellent

Isidro Delgado

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a one place stop with alm the best amenities.
Stayed 1 night in Mar 2024
Response from GM on 22 Mar 2024
Dear Isidro Delgado,We're thrilled you found our hotel to be a one-stop destination with top-notch amenities! Thank you for choosing us, and we look forward to welcoming you back soon.Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 Poor

Anna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The smell in the hallway was horrendous! Smelled like a las vegas casino combined with an old bowling alley! The bathroom walls and floors were seapareted from each other, so creatures could crawl in and out. The tv kept turning itself off! Parking was horrible! Especially ppl in large vehicles that don't know how to park! Its only saving grace was the short distance to the beach. Serious upgrades are needed...and at $200 /per night/per room, you can afford it!
Stayed 1 night in Mar 2024
Response from GM on 22 Mar 2024
Hey Anna,We apologize for the inconvenience you experienced and appreciate your feedback. Rest assured, we're addressing these issues to enhance the overall guest experience.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 Excellent

Sergio

Stayed 2 nights in Mar 2024
Response from GM on 9 Apr 2024
Dear Sergio,We're grateful for your positive rating score for our hotel. Your support means a lot to us, and we're delighted to have enhanced your stay. Looking forward to welcoming you back soon!Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 Good

Margie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There were only two small elevators, so sometimes there was a rather long wait. The beach was kind of dirty, but a blame beach goers not the hotel. We stayed in one of the bayfront rooms and it was wonderful!
Stayed 4 nights in Mar 2024
Response from GM on 18 Mar 2024
Dear Margie,Thank you for sharing your experience with us. We apologize for any inconvenience with elevator wait times and appreciate your understanding regarding the beach's cleanliness. We're delighted to hear that you enjoyed your Bayfront room, and we hope to welcome you back for another wonderful stay soon!Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 Poor

Autumn

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location of the hotel was in the perfect spot. We loved the easy access to the beach and all its surroundings. We did not like the fact that our restroom on the 5th floor had a HUGE hole in the ceiling right above our shower with BLACK MOLD all around it. It gave a very creepy uneasy feeling. Also not to mention the AC did not work very well I’d say it was around 78 degrees in the room at night time. The hallway to the pool area had a VERY VERY bad odor as well.
Stayed 2 nights in Mar 2024
Response from GM on 22 Mar 2024
Hey Autumn,We're thrilled you enjoyed our hotel's prime location near the beach. Please accept our sincerest apologies for the issues you encountered; rest assured, we're addressing them promptly to ensure a more comfortable stay for our guests in the future. Your feedback is invaluable as we continuously strive to improve.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 Excellent

Yuniel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for family and more , for me is the best election in this summer
Stayed 2 nights in Mar 2024
Response from GM on 17 Mar 2024
Dear Yuniel,We're thrilled you enjoyed your stay with us and found us to be the best choice for your summer getaway! Thank you for your kind words and we hope to welcome you back soon.Sincerely,Hotel General Manager.Emerald Beach Hotel.

2/10 Terrible

Kxrinx is

Stayed 1 night in Mar 2024
Response from GM on 7 Apr 2024
Hey Kxrinx is,Thank you for your rating score. We apologize for your unsatisfactory stay. Our goal is to provide the best experience possible. Your feedback helps us improve. We hope for another chance to make it right.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on 18 Mar 2024
Hello Marc,Thank you for rating score our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

6/10 Okay

VIRGINIA

Disliked: Cleanliness
Beach was right outside our door.
Stayed 1 night in Mar 2024
Response from GM on 16 Mar 2024
Hello VIRGINIA,We're delighted you enjoyed our beachfront location! Your satisfaction is our priority, and we hope to welcome you back for another relaxing stay.Sincerely,Hotel General Manager.Emerald Beach Hotel.

6/10 Okay

Ram

With construction around the property
Stayed 1 night in Mar 2024
Response from GM on 16 Mar 2024
Dear Ram,We apologize for any inconvenience caused by nearby construction. We appreciate your understanding as we work to improve our property for future guests.Sincerely,Hotel General Manager.Emerald Beach Hotel.

2/10 Terrible

Briana

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived rooms were not ready. When they did tell us in the lobby that are rooms were ready now and gave us keys we came up with all our bags to find our rooms still not ready and full of beer, trash, gross disgusting rooms. Pool was brown hot tub brown. Will not stay again. Worst hotel I’ve been to yet
Stayed 1 night in Mar 2024
Response from GM on 15 Mar 2024
Hey Briana,We sincerely apologize for the unacceptable condition of your rooms upon arrival and for the inconvenience caused. This falls short of our standards, and we're addressing this internally to ensure it doesn't happen again. Your feedback is invaluable, and we hope to have the opportunity to regain your trust in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

6/10 Okay

Michael

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from GM on 16 Mar 2024
Hello Michael,We greatly value your positive rating score and support, and we're thrilled to have contributed to your enjoyable stay. We look forward to welcoming you back again in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

2/10 Terrible

Daniel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience. My room was dirty. There was no guide for the tv channels. The back sliding door was hard to open and close. Everything in the room was rusty. The ceilings were dirty. The staff made me wait an extra 30 minutes to check in even though the room was ready, and tried charge a $60 fee if I wanted to check in right away. The fitness room door was broken. Breakfast was not free (ridiculous pricing) it’s cheaper to eat somewhere else.
Stayed 2 nights in Mar 2024
Response from GM on 14 Mar 2024
Hey Daniel,We are deeply sorry your stay was a complete disappointment. A dirty room, malfunctioning door, rusty fixtures, uncleanliness, and issues with the staff's service are completely unacceptable and do not reflect the standards we strive to uphold. We will be reaching out to you directly to discuss compensation for this experience and ensure a thorough investigation into the problems you encountered. Our goal is to learn from your feedback and make significant improvements to prevent similar situations. Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and peaceful the only thing i didn’t like was the parking area and no free breakfast!
Stayed 2 nights in Mar 2024
Response from GM on 14 Mar 2024
Dear Veronica,We appreciate you acknowledging the peaceful atmosphere! We understand the inconvenience caused by the limited parking and lack of complimentary breakfast. We're continuously exploring ways to improve guest amenities and will consider your feedback for future enhancements.Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 Poor

Ashlee

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Nothing was as advertised. No working heated pool, no bubbles in the hot tub. The entire place smelled foul!!
Stayed 2 nights in Mar 2024
Response from GM on 14 Mar 2024
Hey Ashlee,We are deeply sorry to hear that your recent stay was far below your expectations. A malfunctioning pool, inoperable hot tub, and unpleasant odors are completely unacceptable. We sincerely apologize for this experience. We will investigate these issues immediately and take appropriate corrective actions to prevent similar occurrences. Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 Good

Hilda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Elevators need some updating They are slow
Stayed 2 nights in Mar 2024
Response from GM on 14 Mar 2024
Hello Hilda,Thank you for your feedback. We acknowledge your experience with the slow elevators and understand the need for improvement. We are actively exploring solutions to address this issue and ensure a smoother guest experience.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 Excellent

Milagro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was next to the beach, excellent service, clean, walkable distance to nearby places, will definitely visit again
Stayed 2 nights in Mar 2024
Response from GM on 14 Mar 2024
Dear Milagro,We're delighted to hear you had a fantastic experience! Thank you for mentioning the perfect location next to the beach, exceptional service, cleanliness, and convenient access to nearby dining options. We look forward to welcoming you back again soon!Sincerely,Hotel General Manager.Emerald Beach Hotel

6/10 Okay

valerie

Liked: Staff & service
Disliked: Property conditions & facilities
Needs upgrades, the indoor pool was freeezing water, the hot tub water was murky and dirty.
Stayed 2 nights in Mar 2024
Response from GM on 12 Mar 2024
Hello Valerie,We apologize for the discomfort you experienced with our pool and hot tub. Your feedback is vital, and we'll promptly address these concerns to ensure a more enjoyable stay for future guests. Thank you for bringing this to our attention.Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 Good

Celeste

Stayed 1 night in Mar 2024
Response from GM on 1 Apr 2024
Hello Celeste,We're grateful for your positive rating score of our hotel. Your support means a lot to us, and we're delighted to have enhanced your stay. Looking forward to welcoming you back again soon!Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 Good

Kayla

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was clean. The staff is also nice. But the building is showing its age and I think they need to remodel in the hall ways. I don’t think a deposit also needs to be required if so Expedia needs to let the resident know before booking
Stayed 1 night in Mar 2024
Response from GM on 12 Mar 2024
Dear Kayla,We're pleased to hear you found our room clean and our staff friendly. We appreciate your feedback about the building's condition and will consider it for future improvements to ensure a better experience. Regarding deposits, we'll work to ensure clear communication with booking platforms to enhance transparency for future guests. Thank you for sharing your thoughts with us.Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 Poor

Liliana

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were friendly and reliable. I asked to switch from our original given room, because it smelled like smoke and Mercedes, a staff member, switched us without any questions. Honestly this would be a great place to stay, if the rooms did not smelled like tobacco and marihuana. We had that problem in our first and second room as the guests next door to us were smoking marihuana and it seep into our room through the air condition system. Also- the building is outdated and it needs some work on it. Finally I liked that it was very dog friendly, but I was never told that I had to pay a pet fee of $25 a night. Personally I wouldn’t stay here again, unless I couldn’t find anything else.
Stayed 3 nights in Mar 2024
Response from GM on 12 Mar 2024
Hey Liliana,We're glad to hear you found our staff friendly and accommodating. We apologize for the inconvenience caused by the smoke odor, and we'll address this issue promptly. We duly noted your feedback on the building's condition and pet fee, and we are committed to improving transparency for future guests. Thank you for sharing your experience with us.Sincerely,Hotel General Manager.Emerald Beach Hotel.

2/10 Terrible

anthony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The check was terrible.. the hotel was old outdated..
Stayed 2 nights in Mar 2024
Response from GM on 13 Apr 2024
Hey Anthony,We apologize for the inconvenience during your stay. Rest assured, we're actively working on updates to enhance your experience.Sincerely,Hotel General Manager.Emerald Beach Hotel.

2/10 Terrible

Karen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy unsafe HORRIBLE
Stayed 1 night in Mar 2024
Response from GM on 12 Mar 2024
Hey Karen,We're deeply sorry for the unsatisfactory experience you had. Your safety and comfort are our utmost priorities, and we'll take immediate action to address cleanliness and safety concerns. Thank you for bringing these issues to our attention.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from GM on 8 Mar 2024
Dear Debra,Thank you for rating score our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 Good

Marta, Harker Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that is by the beach and was quiet. Fitness centerineeds update. Staff was great. Love that I can walk to most places, Museum, Selena monument, restaurants and is a short drive to USS Lexington, Aquarium, North Padre Island
Stayed 2 nights in Feb 2024
Response from GM on 1 Mar 2024
Dear Marta,We're thrilled you enjoyed our serene beachside location and the convenience of nearby attractions. Thank you for your feedback regarding our fitness center; we'll certainly consider updates. Our team is delighted to hear your kind words, and we're glad you found our location ideal for exploring the area. We can't wait to welcome you back for another peaceful stay.Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 Good

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely worth paying extra for the bay view. I did think there could be a couple of repairs and updates. Overall a nice stay with a view of the water and downtown. The staff were very friendly
Stayed 3 nights in Feb 2024
Response from GM on 27 Feb 2024
Dear Sherry,We're thrilled you enjoyed the bay view and found our staff friendly! We acknowledge your feedback on repairs and updates, and we will make efforts to improve our facilities. We look forward to hosting you again for another pleasant stay with us!Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 Good

Yarilee

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
My stay was great. Clean room and friendly staff. Their beach area is clean and private. There was an issue with the room phone not working but I didn’t notice until the day I was leaving to contact front desk for late check out. I extended until 12pm. They will usually accommodate a late check out if the rooms are not fully booked the next day. Just call! And if needed ask ahead when checking in!
Stayed 2 nights in Feb 2024
Response from GM on 27 Feb 2024
Dear Yarilee,Thank you for your positive feedback! We're glad you enjoyed your stay, our clean beach area, and our accommodating staff. We appreciate your tip about late check-out requests and hope to welcome you back soon!Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 Good

Teddie

Travelled with partner
Liked: Staff & service, property conditions & facilities
Right on the beach. Choice to have bay view and balcony
Stayed 3 nights in Feb 2024
Response from GM on 27 Feb 2024
Dear Teddie,We're thrilled you enjoyed our beachfront location and the option for a bay view with a balcony. Thank you for choosing us, and we hope to welcome you back for more seaside relaxation soon!Sincerely,Hotel General Manager.Emerald Beach Hotel.

2/10 Terrible

Roseanne

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from GM on 27 Feb 2024
Hey Roseanne,Thank you for your rating score. We apologize for your unsatisfactory stay and aim to provide the best experience. Your feedback helps us improve. We look forward to another chance to deliver an unforgettable experience.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 Excellent

Linzie

Stayed 1 night in Feb 2024
Response from GM on 25 Feb 2024
Dear Linzie,Thank you for rating score our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 Good

Luis

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from GM on 21 Feb 2024
Dear Luis,We're grateful for your positive rating score of our hotel and glad to have contributed to your enjoyable stay. We are looking forward to welcoming you back in the future!Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 Poor

marianna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There could be broom, as well as floor mat added to keep all the sand at bay from spreading all over the room floor with the traffic from beach to the room.
Stayed 1 night in Feb 2024
Response from GM on 19 Feb 2024
Hey Marianna,Thank you for your valuable feedback! We appreciate your suggestion and will consider adding a broom and floor mat to enhance the beach-to-room transition. Your comfort is important to us, and we hope to exceed your expectations on your next beach getaway with us.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 Excellent

Brandon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach great rooms very friendly staff. Plan on booking here again soon . U can walk right out on the beach nice outside amenities and pool games for kids
Stayed 1 night in Feb 2024
Response from GM on 18 Feb 2024
Dear Brandon,Thank you for your glowing review! We're thrilled to hear you enjoyed our beachfront location, friendly staff, and family-friendly amenities. We look forward to welcoming you back for another fantastic stay by the sea!Sincerely,Hotel General Manager.Emerald Beach Hotel.

6/10 Okay

Alicia

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from GM on 19 Feb 2024
Dear Alicia,Thank you for rating score our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 Good

Andy

Stayed 1 night in Feb 2024
Response from GM on 22 Mar 2024
Dear Andy,We're grateful for your high rating score and support, and we're delighted to have enhanced your stay. Looking forward to welcoming you back soon!Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 Excellent

Neida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how it was walking distance to the beach
Stayed 4 nights in Feb 2024
Response from GM on 13 Feb 2024
Dear Neida,We're thrilled to hear that you enjoyed our convenient proximity to the beach. Thank you for highlighting this aspect of your stay! We look forward to welcoming you back for another beachside getaway.Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 Good

Lawrence

Liked: Staff & service
Stayed 2 nights in Feb 2024
Response from GM on 9 Feb 2024
Dear Lawrence,We're grateful for your high rating score of our hotel and thrilled to have enhanced your stay. Your support means a lot to us, and we eagerly anticipate the opportunity to welcome you back again.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They when we arrived late there was free coffee available next to check-in. Coffee was only thing free offered in the morning and buffet style breakfast was pricey at over $12 per person. This property does have a beautiful beach with lot of sand to enjoy. Pillows were smallest ones I have ever seen and the only negative over all.
Stayed 1 night in Jan 2024
Response from GM on 6 Feb 2024
Dear Peggy,Thank you for your feedback and for choosing our hotel. We're pleased you enjoyed our beautiful beach. We'll review the breakfast pricing and consider your comments for improvement. We appreciate your input and hope to welcome you back in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 Excellent

Mistica

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from GM on 4 Feb 2024
Dear Mistica,Thank you for your kind words! We're thrilled to hear you had a great stay and look forward to hosting you again in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 Good

A.

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024
Response from GM on 3 Feb 2024
Hello A,We're grateful for your excellent rating score and delighted to have enhanced your stay. Your support means a lot, and we look forward to welcoming you back on future occasions.Sincerely,Hotel General Manager.Emerald Beach Hotel.