Ratings based on 117 Verified Reviews

3.8 out of 5
71% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Raleigh, NC

Great hotel

Posted 22-Sep-2017
Very clean hotel with friendly and helpful staff. Convenient to food and shopping or just to the interstate while traveling!
4 out of 5
by vickie

Posted 18-Jul-2017 on Hotels
The hotel's service and cleanliness was great. My biggest complaint was the AC was so loud every time it cut off or on we woke up. Didn't sleep well due to the noise of the AC. The mattress was ok for me but husband couldn't sleep due to the softness of it.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice play to stay.

Posted 16-Jul-2017
Appeared to have been recently updated. Room was clean and well furnished. Staff was polite and helpful.
2 out of 5
by A verified traveller from MN

Disappointing Stay

Posted 12-Jul-2017
Pros: Breakfast was pretty good.
Cons: See above.
Location: Not the place to stay if you are looking for 'amenities' nearby (few restaurants, shopping, etc).
The room smelled musty and was not cleaned well. The front desk staff fluctuated from being rude to whiny to sleepy; when we checked out of the hotel, we had to wake up the person at the front desk. Pool was closed. It only seems to make sense to have an ice machine on each floor, which wasn't the case. Very disappointing stay.
3 out of 5
by A verified traveller

Not what we expected.

Posted 11-Jul-2017
The first room we were in, the floor was soaking wet and we asked to be moved. The young lady at the front desk was very kind, moved us to another room. That room was very damp and smelled awful, cigarette smoke . We we're tired and just dealt with it. We will not stay there again.
3 out of 5
by Trent

"Forgot" our wake up call???

Posted 30-Jun-2017 on Hotels
We were on a unexpected road trip due to an emergency with my husbands mothers health. We arrived around midnight, and requested a wake up call at 6. Front desk had "company"? Or maybe it was just another employee..they were cutting up and laughing...having a good time. Anyway...she "forgot" our wake up call, which put us 2 hours behind. ( Did I mention we were traveling with 3 small children as well?) The coffee machine was completely out of service, and the lobby was hot and smelled like....sweat. We were only there to sleep, and didn't stay long enough to see much else, but I did notice the pool was dirty and cloudy, and closed. Room and bathroom were clean though, and we did sleep very well.
5 out of 5
by Mark

Close to Piedmont Crossing

Posted 15-Jun-2017 on Hotels
Great Hotel! Clean and very convenient to Piedmont Crossing (less than 5 minute drive), and just off I-85. Otherwise, it's pretty much out in the country. I was disappointed that the pool was closed due to a phone not working, and found the TV system less than easy to use (too many channels and not enough guide). Staff was friendly and accommodating.
4 out of 5
by Tami

This traveller left a rating score only Posted 12-Jun-2017 on Hotels
4 out of 5
by A verified traveller

Economical and friendly

Posted 11-Jun-2017 on Hotels
Staff was very nice and helpful. Room was clean but was a bit stale smelling. Hotel is in fairly good condition but you can tell it is an older facility. Probably what you would expect for the cost (economical). Thomasville is an older town with much of the industry having moved out or closed.
4 out of 5
by HEATHER

This traveller left a rating score only Posted 07-Jun-2017 on Hotels