Ratings based on 148 Verified Reviews

3.8 out of 5
73% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller

Posted 18-Oct-2018
The beds were very comfy. The halls and entry way was dirty. We had bugs in our room, but they very quickly moved us to another. I feel this hotel is in desperate need of an update. Halls are scuffed up and rough looking. Little gnats were flying around breakfast area both days we stayed, we couldn't bring ourselves to eat there. Staff very friendly and accommodating.
4 out of 5
by a verified traveller from NC

Posted 06-Sep-2018
Staff excellent, very nice and accomodating but location not good and out of the way.
4 out of 5
by a verified traveller

Posted 25-Aug-2018
TV in room next door played all night. We got a 20 $ refund but not much sleep
1 out of 5
by a verified traveller

Thomasville we have a problem!

Posted 28-Jun-2018 on Hotels
From not being able to check in for over 3 hours due to their computer system being down to finally getting into a room after 20 people or more started flooding your customer service number. But that wasn’t the end of it, my room was fine but my sons room (which was also paid for by me) was already occupied, then to be given another room to find a naked man in that room to going back to the desk clerk to be told, “you might end up having to sleep on the floor if this room isn’t empty!” Really???? That’s how you talk to a guest that has been waiting almost 4 hours at this point in time! No offer was made by any member of your staff for either a refund, discount not even an apology!! Totally disappointed in the lack of customer service. I want a return email letting me know how you are going to take care of me (be it known that I am well aware that others guests were compensated)
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 24-Jun-2018 on Hotels
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 23-Jun-2018 on Hotels
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 20-Jun-2018 on Hotels
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 18-Jun-2018
4 out of 5
by a verified traveller

Good stay

Posted 11-Jun-2018 on Hotels
Good breakfast. Loud, drunken guest at the pool yelling "chug, chug, chug." Price was
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 10-Jun-2018 on Hotels