Reception

Reviews of Baymont by Wyndham Thomasville

2.5 out of 5
Baymont by Wyndham Thomasville
1470 Remington Ave, Thomasville, GA

Reviews

7.2

Good

Rating 10 - Excellent. 175 out of 638 reviews" "
Rating 8 - Good. 201 out of 638 reviews" "
Rating 6 - Okay. 137 out of 638 reviews" "
Rating 4 - Poor. 71 out of 638 reviews" "
Rating 2 - Terrible. 54 out of 638 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Jimmy

Liked: Staff & service
I didn't get to eat the breakfast because I was on the move, but it looks like just waffles or cereal and bagels.... etc..... didn't see any meat.
Stayed 3 nights in Mar 2024
Response from GM - Baymont by Wyndham Thomasville on 3 Apr 2024
We are extremely sorry for the inconvenience cause to you. But I would like to put into your kind notice that we only serves Continental Breakfast.

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We were making a visit to a relative at a hospital. She got transferred to a hospital in Valdosta and we could not cancel or change our reservation. Upside was the clerk assigned us a room on the first floor being we were going to check in late. Downside, there were stains on the sheet, holes in the bathroom door, gaps around the entry and a general feeling of uncleanliness. The breakfast was very limited. Would not stay there again.
Stayed 1 night in Mar 2024
Response from GM - Baymont by Wyndham Thomasville on 10 Apr 2024
We are extremely sorry for the inconvenience cause to you. But in your next visit we will try to serve you better.

6/10 Okay

James

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Close to everything
Stayed 3 nights in Mar 2024
Response from GM - Baymont by Wyndham Thomasville on 10 Apr 2024
Thank you so much. We are Happy to SERVE you BETTER.

6/10 Okay

Melvin

Travelled with family
Disliked: Amenities
When we arrived, even though we had a reservation, we were told there was only room available for us. The security latch on the door was gone. The bathroom door did not lock and the bathroom vent was clogged with dust. For the price it should be a step above the motel status. We are frequent travellers to the area since out son goes to Thomas University. Great opportunity to be the go to place to stay when in town for all the families
Stayed 2 nights in Mar 2024

8/10 Good

marc

Travelled with group
Liked: Staff & service, property conditions & facilities
Everything was OK. It’s a bit run down. Nothing to complain about but nothing outstanding either.
Stayed 3 nights in Mar 2024

2/10 Terrible

Dhanesh

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the worst place i have lived. I was hearing all the noise from the other room. The walls have been so thin that you even heard the snoring from others room.
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Mar 2024

8/10 Good

Leah

Travelled with partner
Some construction going on that made it awkward to get around at times but the staff was very nice and helpful and the rooms were clean!
Stayed 7 nights in Jan 2024
Response from General Manager on 14 Feb 2024
Dear Leah,It was a pleasure having you join us recently. While we are making improvements, we never want to inconvenience our current guests, and we apologize for any disappointment in this respect. On a positive note, we appreciate you mentioning our hospitable team and impeccable accommodations. Thank you for your review, and we hope you return soon.

6/10 Okay

George

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The linens were wore out and had stains from being used so much, they were clean but stained from over use. Even the bath towels were very worn and some of them had stains on them. The hotel did the best they could with what they had but windham should supply them with new linens
Stayed 2 nights in Jan 2024
Response from General Manager on 25 Jan 2024
Dear George,Thank you for reaching out and sharing your thoughts. We appreciate your input and constructive feedback as we constantly aim to improve in the areas that matter most to our guests. We assure you that our team is committed to positive change, so we will reflect upon your concerns and work together to address them. We will also ensure we're always putting our best foot forward and presenting our property and all we offer in the best light. It is our hope to welcome you back someday for an experience that is nothing short of five stars.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was happy to see us and amazing in helping us get settled in for the night. Great customer service skills. The bed and pillows were amazing. I really wanted to leave with a pillow but husband wouldn’t let me.
Stayed 1 night in Jan 2024
Response from General Manager on 12 Jan 2024
Dear Lynn,It is wonderful to know that you had an excellent experience with us. Our team is committed to providing high-quality guest service, and we're thrilled to hear that we made a good impression on you. Additionally, we're delighted you were comfortable during your stay, and we appreciate you mentioning our lovely beds to your fellow travelers. Thank you for your perfect rating, and we hope you return soon!

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff is always great!
Stayed 1 night in Jan 2024
Response from General Manager on 12 Jan 2024
Dear Christopher,Thank you for choosing Baymont by Wyndham Thomasville. We aim to deliver exceptional service, so we're delighted you were impressed with our dedicated team members. Come back soon!

8/10 Good

Notcha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only issue was handicap room with double beds was too small to maneuver a wheelchair. Can only wheel in and squeeze between the beds to get into bed. You must do everything in the bathroom which was pretty sizeable.
Stayed 1 night in Dec 2023
Response from General Manager on 27 Dec 2023
Thank you for choosing Baymont by Wyndham Thomasville and sharing your review. Our team is dedicated to ensuring all our guests have a comfortable stay, and we're sorry for any inconvenience. Your comments will be shared with our team so that we can investigate your concerns and make improvements. We hope to welcome you back for an even better stay in the future.

10/10 Excellent

Carlos

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel and check-in staff were exceptional.
Stayed 1 night in Nov 2023
Response from General Manager on 28 Nov 2023
Dear Carlos,Thank you for your five-star review! We're thrilled to hear our check-in staff made a fantastic impression. Their dedication to guest service is a cornerstone of our experience, and we look forward to welcoming you back to Baymont by Wyndham Thomasville for another outstanding visit!

4/10 Poor

Gary

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The smell as soon as you walk in, is a flag the room is mediocre at best. The AC was wasnt working properly. I reported it but nothing was done. The TV froze shortly after we started to watch it. I would not reccomend this motel.
Stayed 2 nights in Oct 2023
Response from General Manager on 13 Oct 2023
Dear Gary,We sincerely apologize for failing to provide you with a great stay. All of your feedback has been noted and will be used to help us focus our efforts on areas that matter most to our valued guests. While your time with us was less than stellar, we hope you'll give us another chance to earn your recommendation.

6/10 Okay

Debbie

Travelled with family
Liked: Amenities
It was just ok. Heard others had horrible rooms that stunk
Stayed 2 nights in Sep 2023
Response from General Manager on 3 Oct 2023
Dear Debbie,Thank you for being our valued guest. We take pride in delivering clean accommodations, so our housekeeping team will ensure our rooms are odor-free. Safe travels, and we hope you will consider staying with us again.

4/10 Poor

Ben

Stayed 1 night in Sep 2023

6/10 Okay

Amanda

Stayed 1 night in Aug 2023

10/10 Excellent

Marlene

Stayed 1 night in Aug 2023

2/10 Terrible

Ladaja

Disliked: Staff & service, property conditions & facilities
Horrible
Stayed 1 night in Aug 2023
Response from General Manager on 14 Aug 2023
Dear Ladaja,Feedback from our guests is valuable as it helps us improve. If there are any specific concerns we can address, please let us know. Should you be in the area again, we hope you'll consider coming back to see us.

10/10 Excellent

Dorothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room a little cubby hole i called it
Stayed 1 night in Aug 2023
Response from General Manager on 12 Aug 2023
Dear Dorothy, Thank you for sharing your experience with us. We're delighted you found our room to your liking, even if it felt a bit cozy. We appreciate your feedback and hope to welcome you back soon at Baymont by Wyndham Thomasville.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Ronald

Stayed 1 night in Aug 2023

10/10 Excellent

Trent

Great
Stayed 1 night in Jul 2023
Response from General Manager on 6 Aug 2023
Dear Trent, It's wonderful to know that your stay with us at Baymont by Wyndham Thomasville was a "great" one! We truly enjoyed having you and hope your travels bring you back our way soon. Remember, a warm welcome is always waiting for you here!

2/10 Terrible

Hariett

Disliked: Cleanliness, staff & service, property conditions & facilities
They did not have our reservation. The place was not clean looking so we left without staying!
Response from General Manager on 4 Aug 2023
Dear Hariett,We are deeply sorry for any confusion involving the reservations, it is never our intention to do anything but ensure our guests receive access to their accommodations as quickly and conveniently as possible. It is our earnest hope that you would be willing to consider another stay so we have the opportunity to mend any errors and show you the lovely, clean, and comfortable time you deserve.

4/10 Poor

aurelio, Groveland

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel needs a major upgrade, rooms were dirty and the blankets looked like they never been washed
Stayed 1 night in Jul 2023
Response from General Manager on 25 Jul 2023
Dear Aurelio,We value your perspective and regret that your room was a disappointment in several respects. What you have shared regarding cleanliness is unacceptable, and we will speak with housekeeping right away to ensure their performance improves. Thank you for your time, and we wish you much happier travels ahead.

6/10 Okay

Mitti

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2023

2/10 Terrible

Lisa

Stayed 2 nights in Jul 2023

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
My son was stranded out of state due to car issues. I booked this for him and reviews looked good. Hotel is old and in poor condition. Daily breakfast is a waffle maker. I rebooked for a longer stay so my son had a place until we could get him back on the road since there are not many options. I called and confirmed with the hotel and the next day they kicked him out of his room saying he didn't have a reservation.
Response from General Manager on 24 Jul 2023
Dear Lisa,Thank you for sharing feedback about your experience with our hotel. We're sorry your son had a disappointing stay with us. While not a typical occurrence for our guests, we are sorry for the miscommunication about his reservation. Should you or your son wish to discuss this issue with us further, please reach out to us offline so we may assist you. Kind regards.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place great parking it’s awesome.
Stayed 1 night in Jul 2023
Response from General Manager on 20 Jul 2023
Dear Brian,Thanks so much for choosing Baymont by Wyndham Thomasville to host your travels, and overall, we hope you had a terrific getaway. We are grateful to have earned a perfect rating for your recent visit. Come back anytime!

8/10 Good

NANCY, CRYSTAL RIVER

Stayed 1 night in Jul 2023

8/10 Good

Mary

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
It wasn't bad but it wasn't a wow factor. It was a decent place for the pay. We were just there to sleep as we were really busy. They staff though was amazing.
Stayed 5 nights in Jun 2023
Response from General Manager on 28 Jun 2023
Dear Mary,Thank you for taking the time to share your input with us. It is lovely to hear that you enjoyed your overall visit and appreciated our reasonable rates and helpful staff members. It was a pleasure serving you, and we hope to see you again in the future.

6/10 Okay

Marquis

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Cleanliness
Most concerned about cleanliness.
Stayed 1 night in Jun 2023
Response from General Manager on 27 Jun 2023
Dear Marquis,We understand just how important it is to relax in some clean accommodations. To hear that this was a concern for you is troubling. Rest assured that we will discuss your comments with our housekeeping team to ensure that our facilities are in tip-top shape. We know that we can do better and welcome another chance to prove this.

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
All I needed for a short 1-night stay for work. Comfortable bed and hot shower. I didn't catch their name, but the person working the front desk at 9pm on 6/13 was lovely. :)
Stayed 1 night in Jun 2023
Response from General Manager on 17 Jun 2023
Dear Sarah, We are so glad you had the chance to visit us! It was a pleasure to have provided you with a comfortable and friendly place to stay during your time in Thomasville. You can be sure we'll share your compliments with the team member you mentioned! Thank you for your review, and we hope to welcome you back again soon.

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and accommodating. Rooms clean and comfortable. Was disappointed in the breakfast...only sweet cereal, waffles and bagels...not good for a diabetic. No decaf coffee.
Stayed 1 night in Jun 2023
Response from General Manager on 12 Jun 2023
Dear Jerry,We're glad our comfortable accommodations were up to your standards, and we trust you slept well. However, we apologize for any inconvenience caused by our breakfast offerings; thank you for your feedback. We hope you had a wonderful trip, and it would be a privilege to welcome you back.

10/10 Excellent

David R

Great place for the money. Only complaint is loud guests next to me at 4 AM!
Stayed 1 night in May 2023
Response from General Manager on 2 Jun 2023
Dear David,It was an honor to have you as our guests at Baymont by Wyndham Thomasville, and we are thrilled to know you appreciated our great value. For future visits, please know that our team is always ready to provide assistance and address any concerns that may arise, such as your concern with the people next door. We look forward to welcoming you back again soon.

8/10 Good

Cornelius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Robin

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The desk clerk and morning staff were very friendly. The room itself was timeworn and in need of a complete update.
Stayed 1 night in May 2023
Response from General Manager on 25 May 2023
Dear Robin,It was an honor to have you as our guest at Baymont by Wyndham Thomasville, and we appreciate you sharing your review. While we are thrilled you enjoyed our friendly staff, we are sorry our accommodations didn't quite meet your expectations. Your comments will be shared internally as we are always working to improve. Should your travels bring you back to the area, we look forward to welcoming you back again.

2/10 Terrible

Larry

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the place felt grubby and had a bad odor in the room so i made up an excuse to leave to save having an issue please would you refund me my booking ?
Stayed 2 nights in May 2023
Response from General Manager on 25 May 2023
Dear Larry,We always appreciate guest feedback, and we're sorry to hear about any unpleasant odors. We'll be sure to have our housekeeping team look into your comments further. For all billing inquiries, please reach out to the third-party site you booked with, as they will be the best ones to assist you. We hope you'll join us again soon.

4/10 Poor

KATHY

Travelled with family
Liked: Staff & service
Had to stay here no hotels in Tallahassee
This was a very very old hotel where they attempted to make some Modern modifications. Just not enough modifications were made for comfort and cleanliness. But if you don't have any other place to stay and you can't find a place in Tallahassee where you want it to be then consider Baymont in Thomasville Georgia.
Stayed 1 night in May 2023
Response from General Manager on 21 May 2023
Dear Kathy,Thank you for sharing your feedback about your recent stay with us. We apologize if our hotel did not meet your expectations. Your comments are valuable to us, and we will take them into consideration as we continue to make improvements to enhance the guest experience. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future under better circumstances.

6/10 Okay

James

Disliked: Property conditions & facilities
Okay
There was only 1 towel in the room. Refrigerator did not work. No ice bucket. Tub was nice and deep, but was missing the handrail.
Stayed 1 night in May 2023
Response from General Manager on 17 May 2023
Dear James,Thank you for choosing our property. We hope you had a restful night's sleep; however, we sincerely apologize for the concerns in your room. Our team will use your feedback to address these issues. Please also know that our front desk staff is happy to assist with resolving any problems that may arise during your stay. We appreciate your review and hope to serve you again.

10/10 Excellent

N SUSAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful night's rest and sleep.
Easy checkin, comfy bed, clean room and helpful staff!
Stayed 1 night in May 2023
Response from General Manager on 17 May 2023
Dear Susan,Comfortable accommodations and friendly service are incredibly important to us, so we're thrilled to hear that you appreciated that during your visit. Please consider coming back to join us again soon.

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and comfortable.
Stayed 1 night in May 2023
Response from General Manager on 10 May 2023
Dear Bridget,It was an honor to have you as our guest at Baymont by Wyndham Thomasville, and we are thrilled our clean, comfortable accommodations impressed you. Thank you for your lovely review, and please come see us again on future trips to the area.

4/10 Poor

Kathy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Only stay if this is your only choice
I've stayed in Baymont Wyndham Hotels before but this one by far was the oldest. It has not been kept well. The door was pretty much off the hinge. The shower area has not been updated nor the toilet. I didn't feel comfortable laying on the bed.
Stayed 1 night in May 2023
Response from General Manager on 10 May 2023
Dear Kathy,We are disappointed to learn that we fell short of your expectations. We take reports of poor room conditions very seriously and will discuss your feedback internally to ensure we do better going forward. Please accept our apologies that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking the time to review your experience.

4/10 Poor

Barbara A

Stayed 1 night in Apr 2023

8/10 Good

Keinah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for the pool wasn’t opened or clean yet but great customer service
Stayed 1 night in Apr 2023
Response from General Manager on 11 Apr 2023
Dear Keinah,Thank you for the excellent rating of your recent stay at Baymont by Wyndham Thomasville. We're glad you enjoyed your time with us and our exceptional service. Please know that the outdoor pool will open when the weather becomes consistently warm. It would be our pleasure to host you again in Thomasville, so come back soon!

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff hospitality
Stayed 1 night in Mar 2023
Response from General Manager on 27 Mar 2023
Dear Maria,We are delighted to have had you as a guest at Baymont by Wyndham Thomasville and thrilled to see how much you appreciated the wonderful service our staff provided. Please come see us again the next time you're in the area.

8/10 Good

Michael, West Palm Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was staying on my own and always worry about security. The staff made me feel welcome and secure. I will definitely go back to stay.
Stayed 2 nights in Mar 2023
Response from General Manager on 14 Mar 2023
Dear Michael,Thank you for your kind words. We're glad you felt safe and welcome while you were here, and we invite you to stay with us again should you be back in the area.