Premium bedding, desk, blackout curtains, iron/ironing board

Reviews of Days Inn by Wyndham Thomaston

2 out of 5
Days Inn by Wyndham Thomaston
1211 Hwy 19 North, Thomaston, GA

Reviews

6.2
Rating 10 - Excellent. 33 out of 173 reviews" "
Rating 8 - Good. 38 out of 173 reviews" "
Rating 6 - Okay. 45 out of 173 reviews" "
Rating 4 - Poor. 26 out of 173 reviews" "
Rating 2 - Terrible. 31 out of 173 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

steven

Travelled with family
Parking lot crowded need more space.
Stayed 2 nights in Mar 2024
Response from Manager on 19 Mar 2024
Hello steven, We appreciate your feedback regarding the parking situation and will share it with our team for future improvements. Thank you for bringing this to our attention.

6/10 Okay

Albert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Manager on 31 Jan 2024
Hello Albert, Thank you for choosing to stay with us. We appreciate your patronage and hope you had a comfortable stay. If there's any specific feedback you'd like to share, please reach out to us directly so we can ensure your concerns are addressed. We value your input and hope to welcome you back in the future.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for 4 nights. One morning the lady next door had her tv blaring. Then the last night the people next door were noisy for a while. Overall it was good but I don’t really care for noisy neighbors. The wake can be thin when the neighbors have their tv on loudly.
Stayed 4 nights in Dec 2023
Response from Manager on 29 Dec 2023
Hello Elizabeth,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and apologize for any inconvenience caused by noise disturbances from neighboring rooms. We strive to create a comfortable environment for all our guests and will take your comments into consideration. We hope to welcome you back in the future for a more peaceful experience.

10/10 Excellent

Cathy

Stayed 1 night in Nov 2023
Response from Manager on 16 Dec 2023
Hello Cathy,We're thrilled to hear that you had a wonderful experience during your stay with us! We strive to provide exceptional service to all our guests. If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

4/10 Poor

Heather

Travelled with family
Disliked: Cleanliness, staff & service
The assistant Manager is very unprofessional and rude. I had an issue with my check out and received a very rude voicemail and tried calling back to get hung up on.
Stayed 2 nights in Nov 2023
Response from Manager on 8 Nov 2023
Hello Heather,We apologize for any inconvenience caused by our assistant manager's behavior. We take guest feedback seriously and will address this issue internally to ensure better service in the future. Please feel free to reach out to our management team directly if you would like to discuss your experience further.

6/10 Okay

Carla

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It served its purpose
Nice guy at front desk have stayed here before because we like the handicap accessible room but this last time we did kill a cockroach in the bathroom. The hotel needs some serious updating but it served its purpose.
Stayed 2 nights in Oct 2023
Response from Manager on 1 Nov 2023
Hello Carla, Thank you for choosing our hotel again and for your kind words about our front desk staff. We appreciate your feedback regarding the need for updates, and we will consider it for future improvements. We apologize for any inconvenience caused by the cockroach and assure you that our team is working diligently to address any pest issues. We value your loyalty as a guest and hope to welcome you back in the future for an improved experience.

10/10 Excellent

Mike

Stayed 4 nights in Oct 2023
Response from Manager on 13 Oct 2023
Hello Mike,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

6/10 Okay

steven

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My first room smelled like rotten fish. They did move us to another room. It was better. It didn’t smell like rotten fish. There are some seedy folks staying there.
Stayed 2 nights in Sep 2023
Response from Manager on 5 Oct 2023
Hello steven,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our room. I hope that we will impress you with exemplary service during future visits.

2/10 Terrible

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Manager on 20 Jul 2023
Hello Lisa,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

8/10 Good

Danny

Stayed 1 night in Jun 2023
Response from Manager on 12 Jun 2023
Hello Danny,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, room comfort
No breakfast buffet bar was poor I had a little bitty muffins and Mandarin oranges, coffee, orange juice, and apple juice and that’s it. That wasn’t a breakfast for anything like a regular hotel it’s shock.
Stayed 1 night in Jun 2023
Response from Manager on 7 Jun 2023
Hi Richard,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Michelle

Stayed 2 nights in May 2023
Response from Manager on 10 May 2023
Hello Michelle,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

4/10 Poor

JAMES

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Accommodations adequate at best, Bathroom area not clean to expectations, particularly for price. Overall condition leans to poor! Time for update!
Stayed 1 night in Apr 2023
Response from Manager on 28 Apr 2023
Hello JAMES,It means so much to have earned your business. We appreciate the feedback regarding our area and your comments about our price. Your voice is very valuable to us and we hope you will return on your next travels.

8/10 Good

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Rooms were clean, no smells, and no issues with equipment. They did not provide breakfast as was advertised. Lots of hot water for showers. Overall, nice for price but Call to verify breakfast.
Stayed 4 nights in Apr 2023
Response from Manager on 19 Apr 2023
Hi Jeffrey,Your feedback will encourage all our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us and we are sorry to hear you did not experience our breakfast services. We are always looking for ways to improve upon the guest experience so thank you for sharing.

6/10 Okay

Joseph

Travelled with family
Liked: Staff & service
So so
The photos online are slightly misleading; they must be old. Our room had a dirty sock in the floor and the showerhead shook like crazy when you turned the water on because it wasn't secured to the wall. The breakfast was 2 bite muffins and cuties. It wasn't too terribly dirty but could definitely use an update. It was overpriced for what we got. The staff were very nice and helpful.
Stayed 2 nights in Apr 2023
Response from Manager on 19 Apr 2023
Hello Joseph, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Christy

Travelled with partner
Disliked: Property conditions & facilities
The room was big and spacious but the room needs to be updated.
Stayed 1 night in Mar 2023
Response from Manager on 15 Mar 2023
Hello Christy, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this property twice a year when I go to GA. Overall it is a convenient location for me. Sometimes the people who are in the rooms can be a little noisy in the evenings. But that is not every night. The staff is very nice.
Stayed 3 nights in Mar 2023
Response from Manager on 13 Mar 2023
Hello Elizabeth,Thank you for your review and comments regarding our staff as well as our location. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 Good

Michele

Stayed 1 night in Mar 2023
Response from Manager on 13 Mar 2023
Hello Michele,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 Good

Sherril

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, staff was great.
Stayed 1 night in Jan 2023
Response from Manager on 26 Jan 2023
Hello Sherril,Guest satisfaction is our number one objective so we really appreciate the input regarding our staff as well as our room. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

6/10 Okay

Deborah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I knew, from other reviews, what this was going to be like. But I don't understand why property owners/managers can't keep the bathrooms clean. There was dirt in the corners and crap on the bathroom walls, which were the most putrid shade of yellow ever. Beds were comfortable and clean, though. So glad we only booked for one night and evidently the other hotels in the area aren't any better.
Stayed 1 night in Jan 2023
Response from Manager on 23 Jan 2023
Hello Deborah, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it if these things can be reported to us as we do not want this to happen again.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Manager on 7 Nov 2023
Hello Elizabeth,Thank you for sharing your positive feedback about your recent stay with us! We are delighted to hear that you enjoyed your time at our hotel. It was a pleasure to have you as our guest and we look forward to welcoming you back in the future.

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Utility Worker Take Over
There were utility crews there the whole time we were there (6 nights), They took over the the hotel in that when they got up at 6 am, they would make a lot of noise -not respecting other people's sleep. In the evening, with all the Utility trucks, it was very difficult to find a spot. Moreover, since we were next to the Ice Maker machine, it was non-stop noise. No discretion. Also, getting the basic coffee in the lobby wasn't a given. I had to go to the local gas station... (their room coffee machine didn't really work..) Lastly, although our room was non-smoking, the Utility worker/guests would smoke right outside our door, of course, it would infiltrate the room. Besides all that, the room in itself was clean and housekeeping did a good job!
Stayed 6 nights in Nov 2022
Response from Manager on 6 Dec 2022
Dear Guest,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guestsÔøΩ expectations. We hope you will give us a chance to redeem ourselves in the future.

4/10 Poor

Joey

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
This place is old and run down. Recept. falling out of wall, lights falling down. Almost everything had cig. burn marks on the, including the shower and the bed? Sink dripped all night. Refrig. falling out of the wall? Why is it even in the wall in the first place? And the room smelled terrible! Worst hotel I've ever stayed in! No breakfast in lobby-cause of covid my butt. For the money, no way ever again!
Stayed 2 nights in Nov 2022
Response from Manager on 28 Nov 2022
Hello Joey, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

10/10 Excellent

dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dot
It was excellent
Stayed 2 nights in Oct 2022
Response from Manager on 25 Oct 2022
Hello dorothy,Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. We hope to see you again to deliver you with a 5 star experience.

10/10 Excellent

Robbie

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
easy access
Stayed 1 night in Oct 2022
Response from Manager on 12 Oct 2022
Hello Robbie,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our access. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2022
Response from Manager on 21 Sept 2022
Hello Gregory, We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

2/10 Terrible

Threcia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a hole over the sink that no one had repaired and filled in. The bathroom was dirty and I cleaned it with Lysol before using. There were also dead bugs around the room in the corners! I will never stay here again.
Stayed 1 night in Sep 2022
Response from Manager on 19 Sept 2022
Hello Threcia, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t stay here
We had roaches crawling on the bed, staines on the covers and the carpet felt gummy.
Stayed 1 night in Aug 2022
Response from Manager on 15 Aug 2022
Hello Guest, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 Terrible

Samantha

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Manager on 15 Aug 2022
Hello Samantha, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service
We left at 10:00PM. The non-smoking room smelled like smoke, dirty, and we did not feel safe. The room was GROSS
Stayed 1 night in Jul 2022
Response from Manager on 4 Jul 2022
Hello James,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

4/10 Poor

Matthew

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Booked bc it said they had a pool. We have 3 kids so we thought perfect. Get there and looks like pool hasn't been open in years. Rooms smelled musky, and water pressure was non existent.
Stayed 2 nights in Jun 2022
Response from Manager on 30 Jun 2022
Hello Matthew,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and we hope to have another chance to serve you in the future.

6/10 Okay

Jerry

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in May 2022
Response from Manager on 4 Sept 2022
Hello Jerry,We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

4/10 Poor

David, Venice

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
This place is going down hill fast.
Stayed 1 night in Jun 2022
Response from Manager on 10 Jun 2022
Hello David, Thank you for taking the time to share your comments regarding our hotel. Please do come see us again.

2/10 Terrible

Harold

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
For some reason I had a smoke room I do not smoke nor do I like smoke didn’t rest well do too the smoke smell
Stayed 1 night in Apr 2022
Response from Manager on 3 May 2022
Hello Harold,I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which results in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night sleep
The room was nice, check in was quick . I have no complaints
Stayed 1 night in Apr 2022
Response from Manager on 18 Apr 2022
Hello Jennifer, Thank you for your review and comments regarding our room. We are always looking for ways to improve upon the guest experience so thank you for sharing.

8/10 Good

Lynn

Liked: Cleanliness
Stayed 2 nights in Mar 2022
Response from Manager on 23 Jun 2022
Hello Lynn, It was our privilege to earn your business and we hope to host you again on your next trip.,

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice. The coke machine was totally empty which I was very disappointed about but the front desk was able to supply me with a drink. A couple of nights there was noise outside from other people but thankfully it didn’t last too long. Overall a good place to stay. It is close to my daughter’s so I usually stay here.
Stayed 3 nights in Mar 2022
Response from Manager on 14 Mar 2022
Hello Elizabeth, On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

4/10 Poor

Kevin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Manager on 9 Mar 2022
Hello Kevin, We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

6/10 Okay

Latrice

My visit was ok
Stayed 2 nights in Feb 2022
Response from Manager on 8 Mar 2022
Hello Guest, We appreciate the time you've taken to share your review with us. I'm glad that most aspects of your stay lived up to your expectations.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time I go to Ga as my daughter lives a mile down the road and it is easy for her to take me there if I don’t rent a car. The people there are nice.
Stayed 4 nights in Dec 2021
Response from Manager on 5 Jan 2022
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

2/10 Terrible

LeRae

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I had not prepaid we would have left when we arrived. Filthy, toilets didn’t work, broken glass in carpet. Drunk people trying to get into our rooms in the middle of the night. Just horrible.
Stayed 3 nights in Nov 2021
Response from Manager on 25 Nov 2021
Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we did not provide that for you. With Covid 19 restrictions and regulations in place we are doing our best with what limited staff we have available. Also working to keep from cross contamination with less service contact. We hope to have a chance to serve you as a guest again in the future.

8/10 Good

SHARONDA

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Room was very clean
Stayed 2 nights in Oct 2021
Response from Manager on 3 Oct 2021
Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our room. We hope you'll return to see how we continue to improve our service and hospitality.

8/10 Good

Amesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jjj
Stayed 1 night in Sep 2021
Response from Manager on 27 Sept 2021
Thank you for taking the time to share your comments regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay for work!
Very clean. Check in was quick and easy! It is an old building, but clean. My king bed was awesome!
Stayed 1 night in Aug 2021
Response from Manager on 12 Aug 2021
Thank you for being a valued guest and for providing us the feedback regarding our bed. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

2/10 Terrible

Nikki

Stayed 1 night in Jul 2021
Response from Manager on 5 Jul 2021
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
My room had a heavy smoke smell and was in poor condition. Not a clean hotel, stayed one night, cancelled the rest of my stay and moved to another location
Stayed 3 nights in Jun 2021
Response from Manager on 3 Jul 2021
It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and to thus improve the guest experience for future visitors and for your own future visits.

2/10 Terrible

Garyelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Manager on 28 Jun 2021
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible place. Huge cockroaches everywhere and not clean.
Stayed 2 nights in May 2021
Response from Manager on 25 May 2021
"We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas.", we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was not ready at 4pm when I checked in snd the cleaning crew wanted me to sit in the (also uncleaned) room next door while they cleaned. I waited by my car. The room smelled moldy when I turned the air conditioner on. No breakfast due to COVID.
Stayed 1 night in May 2021
Response from Manager on 18 May 2021
It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and to thus improve the guest experience for future visitors and for your own future visits.

2/10 Terrible

Thomas

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
The bedspread had stains on it. I had to throw it off each night. 3 different nights, three different couples in the next room. Loud and fighting each night late.
Stayed 3 nights in May 2021
Response from Manager on 14 May 2021
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our room. Guest comments such as yours help us to continuously improve. Thank you for your business.