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We had an exhausting journey from Australia due to along delay and the reception staff reacted by just bringing us up to our room immediately, no big paper works and delays and to our surprise upgraded us to a suite, which was luxurious and wonderful. They were very helpful genuine and friendly. ...
Very nice, small hotel right on the beach. Rooms are all ground floor, have windows but not a great view, saying that, if your just using the room to sleep in, then it has all you need. The room has a bed, shower room and a desk with a chair. There is no fridge, kettle or cooking facilities but the ...
Very friendly staff, they provided a very warm welcome when we arrived. The resort by itself is breathtaking with its own lagoon and pool. One of the best resorts I have ever been too. Very flexible and cater the staff cater to your needs all the time.
This is a very special place, tranquil, clean and safe. But don't go expecting Western standards of luxury -- what you are paying for is an unrivalled position overlooking the Arabian Sea, the lush and well-kept grounds, authentic Keralan architecture, and a friendly staff. Do book one of the Heritage ...
Nice clean hotel - 3 pools - very friendly staff, would try and do anything for you but it took a while and often would forget things. Limited alcoholic drinks but enough for us. Beach not great but nicer beach within walking distance. Good choice of food. Buffet dinner was 1000 RS but al a carte ...
We spent one night at the Hycinth during our week long trip in India. We found the accommodation to be of good quality and the staff were extremely helpful. We didn't spend much time at the hotel but we did manage to have breakfast before we departed and we were impressed. There was a lot of variety ...
The lady who looked after us at check-in- Merlin was exceptionally good and went above and beyond with her service and personalised care.
The checkin process was not smooth as we were made to wait for 20 mins beyond scheduled chec in time in the reception area where it is too hot and no AC.Room was not spacious and the balcony was a mess due to bird droppings.Room service horrible.No one turned up to help with luggage inspite of repeated ...
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