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Reviews of Hyatt Regency Trivandrum

3.5 out of 5
Hyatt Regency Trivandrum
C V RAMAN PILLAI ROAD, Thiruvananthapuram, Kerala

Reviews

10

Exceptional

Rating 10 - Excellent. 29 out of 31 reviews" "
Rating 8 - Good. 2 out of 31 reviews" "
Rating 6 - Okay. 0 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Latha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was outstanding
Stayed 3 nights in Apr 2024

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rahul Raj on 8 Apr 2024
Dear Guest,Thank you for your review. Best regards

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis of calm and luxury
Stayed 2 nights in Mar 2024
Response from Rahul Raj on 7 Mar 2024
Dear guest,Thank you for the great review! We can’t wait to have you back at Hyatt Regency Trivandrum.Best Regards,Rahul RajGeneral Manager

10/10 Excellent

Barry

Stayed 3 nights in Feb 2024
Response from Rahul Raj on 21 Mar 2024
Dear guest,We are so grateful for your review. Best RegardsRahul RajGeneral Manager

8/10 Good

Thopil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than other options as there are few good options for hotel in TVM
Stayed 4 nights in Jan 2024
Response from Rahul Raj on 24 Feb 2024
Dear Thopil,Thanks so much for sharing your experience with us. We hope to see you again soon.Best Regards,Rahul RajGeneral Manager

10/10 Excellent

malathi, flowermound

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent very helpful, polite smiling
Stayed 2 nights in Feb 2024
Response from Rahul Raj on 14 Feb 2024
Dear guest,Thank you for your positive comments. I am so glad to hear that you enjoyed our hospitality. We look forward to welcoming you soon.Best RegardsRahul RajGeneral Manager

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were top notch. The staff always went above and beyond. Thoroughly enjoyed our stay there.
Stayed 6 nights in Feb 2024
Response from Rahul Raj on 12 Feb 2024
Dear guest,Thank you very much for staying with us and for taking the time to write us such a wonderful review. Your kind words are deeply appreciated. Such positive feedback from our esteemed guests propels us further in our quest for excellence. I will share your comments with my team. We look forward to welcoming you soon.Best RegardsRahul RajGeneral Manager

10/10 Excellent

Manya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property as family and had the best experience. It’s located within the city and is near to all attractions. They had the most delicious breakfast buffet spread with several live stations. Definitely visit their spa , best spa experience in Trivandrum. Staff’s are so warm and accommodating for all our special needs. Definitely go to place for my Trivandrum trips
Stayed 2 nights in Jan 2024
Response from Rahul Raj on 22 Jan 2024
Dear Guest,On behalf of all of us at Hyatt Regency Trivandrum, I would like to thank you for sharing this great review! We are delighted to learn of your high praise for the Santata Spa experience and for recommending it to other travellers as well. I am pleased to know that you had a delightful culinary experience at Malabar Cafe. We look forward to seeing you again soon.Best RegardsRahul RajGeneral Manager

10/10 Excellent

rejeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Rahul Raj on 22 Jan 2024
Dear guest,Thank you so much for taking the time to leave an excellent rating. Best Regards,Rahul RajGeneral Manager

10/10 Excellent

Joey

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent Hotel... Great location
Stayed 2 nights in Jan 2024
Response from Rahul Raj on 13 Jan 2024
Dear Guest,Thank you so much for your positive rating for your recent visit to Hyatt Regency Trivandrum. We look forward to seeing you again soon. Best RegardsRahul RajGeneral Manager

10/10 Excellent

Harsh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service Awesome food Will go back anyday
Stayed 3 nights in Dec 2023
Response from Rahul Raj on 3 Jan 2024
Dear HarshThank you for your positive comments. I am so glad to hear that you thoroughly enjoyed our hospitality. Looking forward to seeing you again soon. Best RegardsRahul RajGeneral Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Rahul Raj on 29 Dec 2023
Dear guest,Thank you for the perfect review. I look forward to welcoming you back soon.Best RegardsRahul RajGeneral Manager

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located, and quite close to the city's administrative offices. There are a lot of great eateries, and the surrounding area is beautiful, both for the nature and the architecture.
Stayed 1 night in Nov 2023
Response from Rahul Raj on 17 Nov 2023
Dear Susan,Thank you very much for staying with us and for taking the time out to write us such a wonderful review. Your kind words are deeply appreciated. Thank you once again and we look forward to welcoming you again.RegardsRahul RajGeneral Manager

10/10 Excellent

Subash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
centrally located, however not by the sea. But the friendliness and amiability of the staff makes it an ideal place to be in.
Stayed 2 nights in Oct 2023
Response from Rahul Raj on 22 Oct 2023
Dear Subash,Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work. We look forward to seeing you again soon.RegardsRahul RajGeneral Manager

10/10 Excellent

Jasodra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this property....the most hospitable and gracious people from the time you arrive until you leave.
Stayed 2 nights in Oct 2023
Response from Rahul Raj on 19 Oct 2023
Dear Jasodra,Thank you once again. We are grateful that you took the time out to leave us a review again. We're glad that guests like you are having a great experience at the Hyatt Regency Trivandrum.RegardsRahul RajGeneral Manager

10/10 Excellent

Jasodra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Regency Trivandrum is the best place to stay...from the time you arrive everyone makes you feel very welcome and at home. We had the great experience at the check-in desk by Shreelaxmie, the sweetest young lady with a very radiant smile and charming disposition. Her manager Mr. Linso made sure we were taken care of with the changes on our reservation (which we had a quite few). The restaurant is very clean and has a varity of foods to choose from. The entire staff is very hostible and caring. It's my first time in Kerala, India and the experience is nothing but awesome!! Thanks Hyatt Regency Travindrum for the warm welcome!! Will definitely come again!
Stayed 1 night in Oct 2023
Response from Rahul Raj on 16 Oct 2023
Dear Jasodra,Thank you for the positive rating and choosing Hyatt Regency Trivandrum for your maiden Kerala visit. Guest feedback remains the most important tool for us to measure our services and I always find it helpful when I hear back from our guests. I am happy that you have had an enjoyable stay, and my associates would be delighted to learn of your high praise, especially Sreelakshmi and Assistant Manager Front Office Linso. Thank you for the special mention of the hospitality, amenities and culinary experiences. Thank you once again and we look forward to welcoming you again.Regards,Rahul RajGeneral Manager

10/10 Excellent

Emma

Stayed 2 nights in Jul 2023
Response from Rahul Raj on 21 Aug 2023
Dear Emma,Thank you for the 5-star rating. We look forward to welcoming you back at the property soon. Regards,Rahul RajGeneral Manager

10/10 Excellent

Jiju

Stayed 1 night in Jul 2023
Response from Rahul Raj on 7 Aug 2023
Dear Jiju,Thank you for the 5-star rating. We hope to see you soon. Regards,Rahul RajGeneral Manager

10/10 Excellent

Biju

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at the Hyatt Trivandrum for almost 2 weeks (from Jun 12 to 18) and (June 23 to 30). I had my 2 sons with me as well (ages 15 and 12). I highly recommend this hotel to anyone especially families with children. Excellent service with knowledgeable and friendly staff. Special thanks to the people at Malabar Cafe for the delicious food and excellent service. Special thanks for the people at the front desk and concierge. Will visit again.
Stayed 7 nights in Jun 2023
Response from Rahul Raj on 10 Jul 2023
Dear Biju,Thank you for taking the time to review us on Expedia. I am delighted to learn that you enjoyed the hospitality and services during your stay at Hyatt Regency Trivandrum. I will convey your message to our associates who took initiative to deliver best at your service. Thank you once again and we look forward to seeing you back soon. Regards,Rahul RajGeneral Manager

10/10 Excellent

Biju

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Top class service. Friendly and caring staff.
Stayed 6 nights in Jun 2023
Response from Rahul Raj on 19 Jun 2023
Dear Biju,Thank you for staying with us. I am glad that you enjoyed the hospitality at Hyatt Regency Trivandrum. We look forward to welcoming you back soon.Regards,Rahul RajGeneral Manager

10/10 Excellent

Robert, Hawthorne

Liked: Cleanliness, staff & service, property conditions & facilities
This is my favorite city hotel in Trivandrum The staff are ready excellent and the hotel has everything I needed Highly recommend
Stayed 5 nights in May 2023
Response from Rahul Raj on 30 May 2023
Dear Robert,Thank you for staying with us and taking the time out to review Hyatt Regency Trivandrum. I am glad to know that you have enjoyed the hospitality during your stay and we look forward to welcoming you back to Trivandrum soon. Regards,Rahul RajGeneral Manager

10/10 Excellent

Satheesh

Stayed 1 night in May 2023
Response from Rahul Raj on 5 Jun 2023
Dear Satheesh,Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Hyatt Regency Trivandrum.Regards,Rahul RajGeneral Manager

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply a beautiful place.. we slept like babies... the service was impeccable... Great place.
Stayed 1 night in Apr 2023
Response from Rahul Raj on 13 Apr 2023
Dear Edward,Thank you so much for this great review. We really appreciate your business and helping to share the word about Hyatt Regency Trivandrum.Regards,Rahul RajGeneral Manager

10/10 Excellent

VIPIN, toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience! Luxury Stay! Best Staff! Delicious in room food and buffet breakfast!
Response from Rahul Raj on 29 Dec 2022
Dear sir,Thank you very much for staying with us and for taking the time out to write us such a wonderful review. Guest feedback remains the most important tool for us to measure our services and I always find it helpful when I hear back from our guests. I am happy that you have had an enjoyable stay and my team would be delighted to learn of your high praise. We put customer experience and satisfaction as our priority and your review reaffirms the hard work we put in every day. Thank you once again and we look forward to welcoming you again.Regards,Rahul RajGeneral Manager

10/10 Excellent

Minna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2022
Response from Rahul Raj, General Manager on 17 Jan 2023
Dear Minna,Thank you for the perfect review. I look forward to welcoming you back soon.