Ratings based on 189 Verified Reviews

3.9 out of 5
89% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Apr-2017
Breakfast needs improvement. Menu is the same every alternate day
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel 10 minutes from beach

Posted 24-Apr-2017
Pros: Excellent suite provided Staff very good throughout Restaurant Pool clean and well maintained In house gift shop Well maintained property and gardens
Cons: No Alcohol for sale in hotel Wifi ok but not great. I used my Airtel mobile by tethering
Location: 10 minutes walk to beach down steep road 15 minute walk to Leela hotel Some taxi trips but nothing special 30 minutes to airport
Photos do not do this hotel justice. On arrival we were immediately impressed with the overall appearance and cleanliness. Its a large hotel but spread over an extensive area but built on the side of steep hill. Hence stairs everywhere so not ideal if you have mobility problems. We had booked a suite and were given a very nice apartment with a large bedroom, a very large bathroom with double bath and a separate shower, toilet and twin sinks. The living room was equally spacious and a large outside balcony looking over the gardens and down to the sea. We enjoyed a nice buffet lunch on arrival and the buffer breakfast would suite any taste. There is a nice outside pool next to the restaurant, a table tennis table, pool table and gym (which we did not use). There is also a second smaller pool. The hotel is situated at the top of a hill above Kovalam beach with two steep access roads to the left and right of the hotel lined by the usual gift shops. Its about 10 minutes walk to the beach and then you can walk along the paved beach front to lighthouse beach and beyond. The sea was pretty rough with some surfers enjoying the waves. There are plenty of cafes and restaurants along the beach front. Very close to the hotel there are two rough looking restaurants but in fact they served nice food but mainly used by locals. The hotel sells no alcohol but it is easy to get beer and wine on the beach front. Security seems excellent.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Feb-2017
Good place for relaxing in kovalam. The beach is close by, not much of a walk. A pick up from the beach would have been more appropriate than the drop off the hotel provides. The food was excellent
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice, quiet, close to beach

Posted 22-Feb-2017
1. Need to upgrade wifi 2. Should add concierge to rent cars
3 out of 5
by Mansukh

Posted 06-Feb-2017 on Hotels
Breakfast was worst experience. Supposed to serve Hot, but they serve cold might be from a day before or refrigerated
3 out of 5
by A verified traveller from London

Could be great but cuts corners

Posted 08-Jan-2017
The room was clean and nice, if a bit dated and gloomy. Great shower and a big balcony overlooking the sea. Thr breakfast buffet is also pretty good with a range of European and South Indian options. The hotel itself has some drawbacks though. The wi-fi was very slow and had a buggy sign-in procedure, wherever in the hotel I tried it. I don't think this is acceptable in this day and age! The hotel's supposed second restaurant, Rumours, appears to be defunct and wasn't serving anything. Service at the main restaurant is haphazard despite the large number of staff. The restaurant, airport transfer and room service all seem very overpriced compared to other local options. The layout of the hotel is strange - the restaurant and swimming pool are cramped together, while a lot of other outside space around the place seems to go unused.
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 24-Nov-2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Nov-2016
Very nice. Great ocean view from second floor and above. It good been an excellent stay had there been a direct approach to the beach which is locked with "No Entry" sign.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Nov-2016
Great place... nice staff...awsome experience ......
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful View

Posted 09-Oct-2016
Pros: View! Closeness to the sea beach!
Cons: Na
Location: The beach is at a walking distance.But it is not that good. It is black possibly because of the dirt that might get released into the
The view from the hotel was amazing! You wake to the sound of sea waves. The hotel staff was very considerate and supportive. The pictures on line do justice with regards to the rooms and view.