Exterior

Reviews of Maurya Rajadhani

4 out of 5
Maurya Rajadhani
Statue - General Hospital Road, Thiruvananthapuram, Kerala

Reviews

6.6
Rating 10 - Excellent. 8 out of 50 reviews" "
Rating 8 - Good. 18 out of 50 reviews" "
Rating 6 - Okay. 11 out of 50 reviews" "
Rating 4 - Poor. 4 out of 50 reviews" "
Rating 2 - Terrible. 9 out of 50 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Seetha, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Great service, great buffet food at the roof top restaurant with a nice view and live music

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
For a Budgeted Hotel Stay
A old Hotel which requires some renovation badly. Room Furnitures and upholstery are dirty and fully stained. I would rate this as a budgeted hotel and not worth the rates being charged. The location is good and this is a plus. The staff are fine and friendly. Food is fine.

2/10 Terrible

PhotoHobbyist, Virginia

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is close to the main landmarks of the city
I reserved two rooms to accommodate my whole family. Unfortunately the bathrooms were in terrible condition in both rooms. The bath tub was dirty with all kinds of marks and stains. The towels they provided were very old, looked like rag clothes, and had holes in them. But they were freshly washed. I complained to the hotel staff about the condition of the bathrooms. They said it is because the building is old and the marks in the bath tub were made with cigarette buds by somebody and so they can't do anything. Although I asked for clean towels I didn't get any.

6/10 Okay

John, Rotherham,UK

Maurya Rajadhani
I chose this hotel because of it's location and fair tariff.I have stayed here before.Even though I arrived around 9.30 am,check in was smooth and friendly.I was upgraded to a suite.The room was OK.G H Road is a very busy one way street and is a haphazard.The are very limited parking spaces.The staff are friendly and helpful.The computer in the business was not working when I tried to use it.

2/10 Terrible

joe, london, CANADA

Liked: Staff & service
Disliked: Room comfort
Hotel is close to shopping and food courts.
This hotel should not be considered as a 4star hotel. There was no hot water, and even some of the fixtures are falling apart. They will not honor the contract you have with expedia, and you cant do anything because you are far away from home. Only good thing about the hotel is the lobby looks good. They will not honor the complimentary breakfast deal because they can get away with the utter nonsense.

10/10 Excellent

Arvind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Krishnan

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

praveen, bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best in trivandrum
An excellent hotel situated in the heart of trivandrum by the statue circle....awesome rooms...friendly and efficient staff....ould recommend this to all wanting to stay in downtown trivandrum.......only con is TV HAS TO BE CHANGED.....along with cable network..the only dissapointment....

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay away from this hotel
the worse hotel ever! We were given a room between 2 big AC generators and we felt like we were sleeping next to an airplane engine. So lid we could not even hear the TV at max level sound. When complained to the manager he first lied by saying that the noise was coming form adjacent building so he had no control over therefore when i request him to come inside the room to prove him that the noise was from his hotel he stopped at halfway as the noise could be heard from the stairs already at ground level. Beside that we had to take a very cold shower the first evening as hot water was not working so they had to call maintenance and when answered the room phone in the morning i almost got elecrecuted and smoke and a terrible burning smell invaded all the room that i had to wait 1 hour outside the room for them to fix the problem. The worse part though is the manager who literally cared less and all he said is i apologize but did nothing beside lying to hdd the truth!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxation
poor customer service and poor condition

8/10 Good

Simon, UK

Liked: Cleanliness, staff & service, room comfort
central near airport road
It's a very good hotel by Indian standards. The room was was fairly good, just a couple things let it down: the bath was badly chipped/marked and there was a constant load hum from air-conditioning or machine outside the window which made it hard to go to sleep.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
poor customer service.Asking for documents which have never been asked by anyother hotels,airport and rail.We paid for hotel with views but thaey given a very hard time.Whatever you pay you dont get satisfaction.

8/10 Good

Designer, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for a short business trip
It is good and comfortable hotel for a short business trip.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

BaleTula, San Francisco, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japanese "Type" Business Hotel in Central Location
Maurya initiated me on my first trip to India. Immediately it did remind me of the budget business hotels in Japan but of course slightly larger. Decor is basic. Bed and linen are satisfactory. I did wonder why I could never get the water hot enough on my own but housekeeping could. My room was windowless and faced the staff hallway I think as I could hear them. What I appreciate the most was housekeping's cleanliness. I ended up staying for 4 nights. I believe this is the most professional hotel within vicinity of secretariat and market. It's 2 kilometers of all sights I needed to see like Margi Theatre, where I was lucky enough to watch classical Indian theatre Kuttiyatam. Restaurant is sufficient. I did buffet once. At 200R it's a steal, with all the masala milk tea you want. When I didn't have buffet but ala carte, they gave me all the tea I wanted still. Resto crew are always smiling and very hospitable. Front desk are just as warm but could know more tourist friendly information. I'm sure now they can refer people to the Margi Theatre by the Fort High School. I took a map and a whole day to find it on foot. Special note regarding valet VJ Kumar, who is like the floor captain. Front desk changes but he's always there to help. Trivandrum is no Mumbai, so given the local average, Maurya is the place to be in TRV. I would stay there again, ESP because I did take the time to look at The other hotels in the area.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
The hotel and the staff were great, very helpful and we even got a room upgrade! Great views from the rooftop restaurant!

6/10 Okay

JT

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
need to improve
All other hotels for lesser than these rate will give mineral water , coffee and tea maker, which is not available even in your suit room which disappoints us.Please provide these to attract future customers, also you room service boys are not up to the mark, while delivering food or coffee to the room your people are watching the television which we are watching and can't listening us what we are telling. Also provide lcd tv's on these room which will attract the customers.

8/10 Good

Rajeev Bhaskar, Delhi

Liked: Cleanliness, staff & service
Reasonably OK
The Ambience of Palm top restaurant is the best thing, besides staff's over eagerness to please the customer. Basic Infrastructure is pretty old & need serious revamping. Alleys of floors are pretty dark, mattresses of rooms sagging( at least mine's), toiletries pretty ordinary. All in all, not a hotel which you would choose on your next trip.

8/10 Good

Kishu Teckchandani, New Delhi, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to spend a few nights
Good I enjoyed

4/10 Poor

Olivia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A Hotel with a Future
The room is furnished too much with unwanted furniture. The air conditioner was noisy but did very little cooling. The bathroom sink faucet was uncontrollable. However, we were pleased with the hot water situation. The complementary breakfast in the Penthouse was the best part of our tw0-day stay. It would help to add screen meshes to prevent birds and flies.

2/10 Terrible

Gp1, London, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST HOTEL I'VE BEEN TO!!!!!!
STAY AWAY, NOTHING LIKE IN PICTURES OR DESCRIPTION....DIRTY, SERVICE DREADFUL AND AWFUL LOCATION!!!!!

6/10 Okay

Rocky, Dubai - United Arab Emirates

Hotel for temple visit and Business Traveller
We had stayed in this Hotel,since we wanted to be closer to the Padmanabha swami temple.As such Hotel was Ok for a couple or Business travller.It was getting old.Rooms need to be upgraded.Toilets need to be upgraded.They can convert this to a Boutique Hotel,if they UPGRADE and REFURNISH THE HOTEL.

8/10 Good

Delene

Liked: Cleanliness, staff & service, room comfort
Unexpected niceness
After reading a lot of reviews on Trivandrum hotels, my husband and I chose to stay at this hotel for the first few days of our stay. By the reviews we were expecting a real budget-looking/feeling hotel, but we were really pleasantly surprised. Although one of the lamps was missing a shade, it was very clean. The room itself was fairly large with ample space for storage and the bed comfortable enough to sleep well. The service was really customer-oriented, which I've come to expect when traveling in India. The food in both the restaurant downstairs and the buffet on the roof were quite decent. The location is great--close to a lot of shops and restaurants. I recommend this hotel because for the low price tag, you really get a nice space and great service.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
a good hotel let down by poor maintenance
Pleasing in every respect except for poor upkeep of guest bedrooms. Our 3 night stay involved shifting rooms three times because of faults. Staff were of course very courteous and obliging, but inconvenience apart, it is disappointing that a 4 star hotel should be so casual about poorly maintained amenities. It is beyond our comprehension how a room can be allocated to guests wherein bath and shower controls were inoperable and faulty.

10/10 Excellent

Janet, Cambridge, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive stay
This hotel offers a very professional service. Staff at Reception were helpful with reconfirming flights and I was upgraded as I arrived on my birthday. It turns out that my daughter had discussions with the hotel about providing me with a birthday cake and thought that this had been arranged, but nothing materialised. She was quite disappointed as she had gone to some trouble over this. Apart from this, I enjoyed my stay.

6/10 Okay

paul

Liked: Staff & service
Disliked: Cleanliness
economic central base
Aging hotel in city centre location-staff and service good

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place
Other than location which is close to airport and train station, not much else going on for the hotel. (1) Rooms have a terrible odor. (2) Temperature control is centralized (there is a control in the room but it was confirmed by reception that it doesn't work), so got way too hot. (3) The night we stayed there, there was an event going on in their 5th floor restaurant and the music was super-loud until about 10:30pm (it even drowned out the TV in our room which was on full volume). (4) Restaurant downstairs not terrible but not too great. (5) Front-desk staff lousy. (6) Charged us an incremental amount in addition to agreed upon rate on our reservation confirmation b/c we wanted king-size bed. (7) Took them about 30mins to check us out.. and that was at 6:30am, when there was no one else checking out. Almost missed our flight. (8) When asked for a restaurant recommendation, they couldn't name a single one other than their own. (9) Bathtub was filthy dirty. Avoid.

6/10 Okay

Verified traveller

Disliked: Staff & service

6/10 Okay

Nick

Disliked: Staff & service
It felt as though the professional team had gone on vacation and left a group of amateurs in charge. They were just figuring out the ropes -- like where the keys are kept, which wifi codes work and which ones are last month's, and what to do when the guest asks a question.

6/10 Okay

Sumshine05, Montreal, QC, Canada

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Not as expected
The building and rooms are kinda old. Reception/room service sometimes inefficient due to lack of understanding of the clients needs.

8/10 Good

The DON, Bangkok, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying at Maurya Rajadhani, Trivandrum
Reception lobby staff extremely helpful. Breakfast could be better with more options. Overall a nice value hotel in fine location.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Vijay Pillai

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
My experience of the hotel
The hotel seems a little tired looking, in need of some much needed modernisation to bring both hotel and room facilities up to modern standards. Room had no hot water for bathing, bath and tiles were cracked and in some places covered in mildue. WiFi very poor reception and slow, need to ring every day to get new code not sure why if they know how long I am staying. On the plus side staff were always very polite and helpful and breakfast was generally ok. Restaurant quality of food and service very good. Gym was somewhat deserted no staff on duty and needs cleaning and air con. SP Grand days a few yards away is similarly priced has better facilities.

2/10 Terrible

lejo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I travel a lot and stay at hotels 300+ days a year. This is by far the worst hotel stay I have experienced. Filthy rooms, moldy bathrooms, no functional AC, no hot water, horrible customer service, inept staff and an extremely difficult manager makes this place a very poor choice for travelers.

6/10 Okay

Subhash, MN

Liked: Staff & service, property conditions & facilities
Good food and awesome service!
Customer service in this hotel is awesome. People who work here are simply exceptional. You can tell working with them that they did not go for any kind of customer service training but they please you thru their hearts. Food is also phenomenal. And that is the reason why I think this hotel is very good, facility wise its below average I would say. For the money they charge and from what I understand I even got an upgrade than what I asked for but still bathroom was not in satisfactory state. But I left feeling happy and satisfied with the way staff took care of us. Thank you!

8/10 Good

Adi, Bangalore, Karnataka, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at Hotel Maurya Rajadhani
We stayed for 3 days Maurya Rajadhani. The hotel is centrally located and well connected. The room was neat and well maintained. The staff were courteous and helpful. The free wi-fi in the room was useful. I got a free upgrade to a suite. Breakfast menu was the same all the days except for one item that would change. With various options availble, it was not boring. Hotel transportation they have only Innova available. It was too big for a small family of 3 members. There are other cab operators right opposite to the hotel. I recommend this hotel for family and also business travellers.

8/10 Good

pradeep Mewar

Liked: Cleanliness, staff & service, room comfort
everything was o.k. but the hotel need proper maintenance mainly walls and false ceiling.

10/10 Excellent

Linda, Oakland, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Everything about the hotel and the staff was wonderful!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Decent hotel, value for money
The 24 hour check in-check out is great since most of the international flights arrive in Trivandrum early morning. The hotel is walking distance from the Secretariat, which is helpful if you have work there. The rooms are ok types. Nothing great. The electric sockets in the room do not work so if you want to charge your mobile phones or use your laptop, you will need to go to the reception. The breakfast was ordinary. It is at most a low 3 star hotel but you get what you pay.

8/10 Good

Rajesh, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maurya - a pleasant experience
The hotel is hardly a 10 minute drive from trivandrum central. Its well maintained with rooms up to the mark.The buffet breakfast served was really great. Was totally worth the moolah.

10/10 Excellent

V P Menon, Kochi, Kerala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Except for some minor paint patches in the room, it was a great experience. The staff were very cordial & warm.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good Experience
Good facilities. Service can improve. Food was great.

8/10 Good

Verified traveller

Liked: Staff & service

10/10 Excellent

revi, abu dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellant

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good value for money
All in all a positive experience at the Maurya Rajadhani. Staff were friendly and professional. We arrived very early and were allowed to check into our room immediately (but beware - one night's stay equates to 24 hours so if you check in at 5am you should check out at the same time the next day. However, they were a little flexible with this so it worked out ok for us). Compared to other hotels we stayed in in Kerala, standards of cleanliness were good. The rooftop restaurant is lovely and the food in the ground floor restaurant was excellent. You might need to take a torch and a scarf with you if you go to the bar, but that seems to be pretty standard in Keralan hotel bars. Would definitely stay there again.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Marina

Liked: Cleanliness, staff & service, room comfort
Brief stay !
Serviceminded and great staff ! Nothing was ever a problem and airportshuffle and such was always in time ! The room and bathroom was clean and in good condition. They cleaned as soon as I went out even though I only stayed for 1.5 days waiting for a flight. Some of the surfaces may need replacement and the gym next door was quite basic and no a.c. but ok . The view from the hotel wasnt that great but a short walk will take you to greater perspectives ;). Overall a good experience and a place recomended to stay ! Greetings from Sweden !

8/10 Good

Morimori, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適なホテルです
4泊しました。 こじんまりとしていますが、清潔でスタッフも親切でした。 体を伸ばして入れるバスタブで一日の疲れをゆっくりとることができましたし、 翌朝の朝食も屋上でゆったり楽しめました。 一番うれしかったのは、日中外出して疲れて帰ってきたときに、 部屋のベッドの上に、一輪の花を置いていてくれていたことです。 こんなこと普段誰からもしてもらえないので、うれしかったです。 WiFiはたまに調子が悪くつながらないこともありましたが、すぐに回復しました。 向かいの部屋の煙草のにおいが気になりました。