Search Hotels Near The Shoppes at Neely's Mill, Columbia

"Unfriendly staff from the moment we walked in. We were informed the hot water heater was broken and not given any work-around or solution. No discount or apology. There were broken TVs, empty boxes, and wall trim all over the hallway, including blocking the door to one of our rooms. Parts of the bathroom hardware, cabinet hardware, and other trim were broken. Carpets were stained and disgusting. Our keycards stopped working after about 12 hours. Staff never asked if they could help with the inconveniences or even apologized for the problems with our stay. Really unfortunate we had to spend two nights there."

"My employees always say they like everything about the place"

"Juice,pancake and toaster didnt work. No creamer one day with the coffee for breakfast Rooms were dated and walls were chip and peeling did 4 nights there. One morning woke up to maintenance drilling loud. Staff was great from maid service to front desk"

"Clean room, friendly staff, fresh breakfast, shopping and other places to eat nearby."

"The desk chair with wheels was not convenient for individuals with walkers or sprained ankle."

"Josh, at the front desk, was absolutely amazing! Very respectful and well-mannered and accommodating. Loved that you guys had games and coffee ready even at 11pm. That was awesome! And the parking was great as well. The beds and pillows, however, were very uncomfortable. Neither one of us slept well. The pillows are basically flat and the mattress was hard as a rock."

"No good"

"Always easy check in and check out. Staff makes staying here enjoyable. "

"The room was dusty, bathroom door wouldn't close. The bathroom was dirty. Only 1 hand towel for 2 people. The bathroom was remodeled poorly."