Ratings based on 2,448 verified reviews

4.7 out of 5
91% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller from Michigan

Posted 16-Sep-2019
Loved the location. Easy walking distance to pretty much everything downtown. Staff is efficient, helpful & very courteous. They truly seemed as if they were enjoying their jobs! Room was very clean, plenty of space. Rooftop bar is a must, amazing view.
5 out of 5
by a verified traveller

Posted 15-Sep-2019
Great. Customer service and amenities! The room was beautiful
1 out of 5
by a verified traveller

Posted 12-Sep-2019
Comment from Hotel Management
14-Sep-2019 by Andrew Carls, Hotel Management
Thank you for your feedback.
5 out of 5
by a verified traveller

Posted 11-Sep-2019
Hospitable with great service. Will definitely go back
Comment from Hotel Management
14-Sep-2019 by Andrew Carls, Hotel Management
Thank you for your review!
3 out of 5
by a verified traveller

Posted 10-Sep-2019
Comment from Hotel Management
10-Sep-2019 by Andrew Carls, Hotel Management
Thank you for your feedback.
4 out of 5
by a verified traveller

Posted 09-Sep-2019
The building is a old building but inside looks fancy. Everything is good except the noise from the train. It is not very laud when train pass by but you can still hear it, especially in a quite night.
Comment from Hotel Management
10-Sep-2019 by Andrew Carls, Hotel Management
Thank you for your review. My apologies for the noise from the train. We have installed triple pane glass to ensure everyone gets a good nights rest.
5 out of 5
by a verified traveller

Posted 09-Sep-2019
Comment from Hotel Management
10-Sep-2019 by Andrew Carls, Hotel Management
Thank you for your review. We're glad to hear you enjoyed your stay!
5 out of 5
by a verified traveller

Posted 09-Sep-2019
Cute little design features in the room and the hallway. I like that the room and the bathroom are separated. All the retro parts of the old hotel that were keep are very nice. I'm impressed
Comment from Hotel Management
10-Sep-2019 by Andrew Carls, Hotel Management
Thank you for your feedback! We love our Chamber design as well. We hope to see you again soon.
5 out of 5
by a verified traveller

Posted 09-Sep-2019
Comment from Hotel Management
09-Sep-2019 by Andrew Carls, Hotel Management
Thank you for your review!
5 out of 5
by a verified traveller

Posted 07-Sep-2019
Comment from Hotel Management
10-Sep-2019 by Andrew Carls, Hotel Management
Thank you for your review. We're glad to hear you enjoyed your stay!