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Reviews of NH Atlantic Den Haag

4 out of 5
NH Atlantic Den Haag
Deltaplein 200, The Hague

Reviews

7.8

Good

Rating 10 - Excellent. 127 out of 496 reviews" "
Rating 8 - Good. 223 out of 496 reviews" "
Rating 6 - Okay. 95 out of 496 reviews" "
Rating 4 - Poor. 42 out of 496 reviews" "
Rating 2 - Terrible. 9 out of 496 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Nicol

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Under construction. Restaurants nearby close very early
Stayed 3 nights in Jan 2024
Response from Management Team NH Atlantic Den Haag on 9 Feb 2024
Dear Ms. Nicol,Thank you very much for staying in NH Atlantic Den Haag and for sharing your experiences. We hope you enjoyed your stay and we are sorry if the construction work outside caused some inconvenience to you. We hope to welcome you back as our guest in the near future.Kind Regards,Management Team NH Atlantic Den Haag

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely 1 night stay
Really great stay. Breakfast was lovely, plenty of choices and very extended hours. Great shower. Extremely friendly staff.
Stayed 1 night in Nov 2023

6/10 Okay

Yitades

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Richard

Travelled with group
Tired Round The Edges
The hotel is a little tired round the edges and two mornings on the trot, I had to keep chasing the restaurant staff for my eggs. The staff are very friendly and helpful and if you want a hotel on the beach this is ideal.
Stayed 2 nights in Sep 2023
Response from Wanda - Front Office Manager on 30 Sept 2023
Dear Mr. Richard,Thank you vey much for staying in NH Atlantic and your kind review. Your experiences are very important to us to impove our facilities and services. We are happy to understand you enjoyed your stay and the location but we do regret to hear you received an incorrect service during breakfast regarding your egg request. Therefore we offer our sincere apologies to you and we will share this feedback with the involved department. We hope to welcome you once again in our hotel in the near future.Kind Regards,Management Team NH Atlantic Den Haag

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The room was nice, but it was very noisy, people up late and then building work starting at 7:00!
Stayed 1 night in Sep 2023
Response from Wanda - Front Office Manager on 13 Sept 2023
Dear Mr. Peter,First of all, thank you very much for staying in NH Atlantic and reviewing your stay. Your experiences are important to us. We are very sorry to understand that you experienced noise disturbance during your stay. We offer our sincere apology for the inconvenience.Kind Regards,Management Team NH Atlantic Den Haag

8/10 Good

Heidi, Athens

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location in a quieter part of town, which is still under development.
Stayed 2 nights in Sep 2023
Response from Wanda - Front Office Manager on 13 Sept 2023
Dear Ms. Heidi,First of all we would like to thank you for staying in NH Atlantic and reviewing your stay. Your opinion is important to us. We are happy to understand that you enjoyed your stay with us. The construction work takes place to renovate Kijkduin to make it an exclusive and peacefull beach area. We are sorry if you experienced any inconvenience and offer our sincere apology. We hope to welcome you back in our hotel in the near future.Kind Regards,Management Team NH Atlantic Den Haag

8/10 Good

Eren

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A very aging hotel building just on the beach. Aircondition was not working and dead moskitos were still hanging on the window. However, the reception (Bousra) was very helpful. An icecream shop, an Italian and a Wagamama was just next door. This side of the beach and the hotel had a higher age avarage. Next beach was more vibrant, more restaurants but more crowded as well.
Stayed 1 night in Jun 2023

6/10 Okay

Dr. Gerhard

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities
I thought the hotel was beautiful, right on the ocean, rooms are clean and the staff was very nice and helpful. Also the bus stop was right next to the hotel wich was great I could go every where I wanted to. Definitely can't wait to come back in the summer
Stayed 8 nights in Apr 2023

6/10 Okay

Helen

Stayed 5 nights in May 2023

6/10 Okay

Gregor

Travelled with family
Liked: Staff & service
Nice personell, rooms not in brilliant shape, not properly cleaned under bed etc. Surrounding is impacted by large construction activities (spring 23)
Stayed 4 nights in May 2023

8/10 Good

Asger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fine
Stayed 4 nights in Apr 2023
Response from Wanda -Front Office Manager on 29 Apr 2023
Dear Mr. Ms. Asger,Thank you very much for reviewing your stay. We are happy to see that you enjoyed your stay and hope to welcome you once again as our guest.Kind Regards,

10/10 Excellent

Richard Dexter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our three nights here. Didn't have a car, but the hotel is 5-10 minutes from the (from memory) 24 bus service (Den Haag city centre) and 26, end of both lines (so you can't miss the right stop). Walk from bus stop possibly not appropriate for people with limited mobility? Hotel is right on the beach - we had a "non sea view" room, but could see the sea from the end of the balcony. It is the North Sea though, not the Caribbean, so can be blowy! Lots of sand dunes to walk in. Proximity to the elements means the hotel looks a little tired from the outside. It's a few years old, and a bit dated inside, but in a good way, if that makes sense! Lots of space in corridors and bedrooms, lots of polished wood, thick carpets. Hope they don't completely refurbish the hotel and spoil it! Very small lifts with painful music if I was going to nitpick. So much space and soundproofing that the hotel felt empty . . . but at breakfast time you could see it was busy! Very small gym, but a decent swimming pool with sauna and steam room. Lovely friendly staff at Reception and breakfast. Buffet breakfast excellent. We didn't have any other meals there, or use the bar, but it looked popular. Lot of building work in the area (March 2023), but didn't trouble us. Upmarket restaurant and wine bars next door (again, we didn't try them), and a really nice ice cream parlour that also did wonderful weather-appropriate pea and ham soup. Loved the hotel. Don't change anything!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
An older hotel which, externally, appeared tired, but once inside we felt there was quality about the whole operation. The room was very spacious, well appointed and user friendly. Good wifi.
Stayed 3 nights in Nov 2022

10/10 Excellent

Andrew

Stayed 3 nights in Oct 2022

8/10 Good

annette

Stayed 3 nights in Sep 2022

10/10 Excellent

amer

Stayed 1 night in Nov 2021

10/10 Excellent

geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely beach front hotel. Staff very helpful and polite. Room very clean and extremely comfortable . Would definitely recommend this hotel
Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel is not worth more than 2 stars, it is old, beds are horrible, location is great, so if I would be them I would flatten it and rebuild
Stayed 13 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Perfect location next to the beach.
Stayed 1 night in Jun 2021

8/10 Good

Stanley

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice hotel for the price.
The staff is very friendly and helpful. The hotel is somewhat dated. The beds are comfortable and the shower great. Although a dreary day, we had an ocean view room which made the stay better.
Our ocean view
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
I did a pre check in since we arrived before 1500. I waited 30 minutes or so which was not a problem. But when I came back to pick up the room keys, I had to wait in the line again and it was over 30 minutes. So pre check in in kind of useless. We got stuck in the elevator but it was fixed by the time we returned from lunch. Family rooms are spacious and there was an extra bed for our child. View was beautiful of the water and the dunes. Restaurant ran out of a lot of the breakfast items so we had to wait. The dinner wasn’t a very large selection. Overall we would stay here again but probably eat out most days.
Stayed 5 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the perfect location! The breakfast was delicious and the staff members were amazing.
Stayed 3 nights in Jul 2020

8/10 Good

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
The property is very outdated. The cost of food was on the high end, especially the breakfast buffet....and the food was nothing impressive. Unfortunately, we had no where else to eat nearby because of the restaurant construction. The shower head in our unit was broken and kept falling on our heads/faces. It appeared it had been repaired before, but this was not a nice way to wake up in the morning.
Stayed 1 night in Feb 2020

8/10 Good

Ahmad rashed

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

robert

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Mika, The Hague

Travelled with partner
Liked: Cleanliness, staff & service
The view was amazing and sitting in the balcony watching the sunset every night was great. Room service menu is a little restricted but food was ok.
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, but....
This hotel is absolutely fine. Good service, comfortable rooms with balconies and sea views, and friendly staff. We spent 3 nights here, having stayed in this hotel before. The first night was perfect with the sound of the waves to send us off to sleep. Unfortunately the next 2 nights were far less comfortable because of dreadfully loud music coming from the Life Guard building on the beach in front of the hotel which went on till 3 o'clock in the morning. Also disappointing was that since our last visit huge buildings were being built right next to the hotel.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Great location near the beach, good views, nice quiet pool. Broken air conditioning in hot weather meant we could barely sleep. 1 fan for a whole suite wasn't enough of a solution. Kitchen was decent size, but badly equipped so you can't actually use it.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here one night at the end of August. The positives are location & view- right across from the beach, amazing view. All the staff we interacted with were great (and did approach us to see if they could assist and apologized for the heat in the room) and the room itself was well equipped and the bathroom was new. This is a very busy area and close to lots of things. Issue we ran into was there was no AC, in 30+ temps, the room was stifling hot. Unfortunately they did not have any fans that could help with this so we had a pretty sleepless night because of this. Parking was hard to get to as there was an attendant turning people away due to how busy it was, so once we figured out that we could park in there lot it was fine. As others have mentioned, you can drive up to the front door but it doesn't really look like you can. There are 2 buildings under construction across the street. The loud noise started at 6:30 am so something to be aware of that was not noted on the booking by Expedia. Ask for the other side and you'll probably be fine. We would stay here again because of the service and location!
Stayed 1 night in Aug 2019

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Marijke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
I went with a couple of my kids and grand kids so were quite a big group. The rooms and suites were great and the people working there are fantastic. We had a lovely time.. I return year after year and more than once a year. The air is very good and clean there and always feels better than London.
Stayed 5 nights in Jul 2019

8/10 Good

IURII

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
old but clean hotel
Old hotel with old but clean facilities. Very nice staff, very simple breakfast. Good room, clean. Next to the hotel is construction of new complex. We lived 5 days on ground floor. As we were explained it was too short period of our staying for giving us a room on upper floor. So we had view on parking and each morning were woken up by loud voices outside, sounds of moving trash boxes.
Stayed 4 nights in Jul 2019

10/10 Excellent

ANDREW

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay
Good location clean hotel good breakfast
Stayed 1 night in Jul 2019
Response from Front Desk on 21 Jul 2019
Dear Mr. Andrew, Thank you very much for your review regarding your stay in our hotel. Your opinion is very important for us to improve our service. We are hoping that you will visit our hotel again. Kind regards, Team NH Atlantic Den Haag

10/10 Excellent

Marjolein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So local, so Dutch, easy going, perfect locaction
Stayed 1 night in May 2019
Response from Management Team NH Atlantic Den Haag on 14 May 2019
Dear Marjolein, thank you very much for your kind words. We appreciate sharing your experience and hope to see you again in the future. Kind regards,

10/10 Excellent

Michiel, Belgium

Liked: Staff & service, property conditions & facilities
A hotel with ‘mojo’, beach, wellness, good food, and friendly helpful staff. What more can one want?
Stayed 3 nights in Dec 2018
Response from Team NH Atlantic Den Haag on 30 Dec 2018
Dear Guest, Thank you very much for your nice feedback regarding your stay. We hope to welcome you back in the nearby future. Kind Regards, Team NH Atlantic Den Haag

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good and the service from the staff in the restaurant and bar was very good .
Stayed 6 nights in Nov 2018
Response from Team NH Atlantic Den Haag on 5 Dec 2018
Dear Guest, Thank you very much for your nice feedback regarding your stay. We hope to welcome you back in the nearby future. Kind Regards, Team NH Atlantic Den Haag

8/10 Good

Davie, UK Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found this a good comfortable clean hotel Only had breakfast but it was excellent. Found the reception staff very helpful and attentive Will stay again as it was near the beach
Stayed 3 nights in Oct 2018
Response from Miru Schuurman, operations manager NH Atlantic DH on 11 Oct 2018
Dear Davie, thank you for your sharing your experience. We are delighted to hear you enjoyed your stay in NH Atlantic Den Haag and hope to welcome you again in the future. Kind regards,

4/10 Poor

T, UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location, poor value, needs investment badly
The beds were very old and poor quality (you could feel each individual spring when you ran your hand over the surface). The bed linen was changed daily but the new stuff that was put on often had holes in it which is very poor as it is impossible for whoever is supplying and fitting the sheets not to know this poor condition and yet they still continue providing this low level to guests. Not worth half the money we paid. Needs some serious investment in the rooms. The location is great for the beach and lots of nice beach restaurants in the summer.
Stayed 4 nights in Aug 2018
Response from Team NH Atlantic Den Haag on 13 Aug 2018
Dear Mr. Ms. T, Thank you very much for sharing your feedback concerning your stay in our hotel. Your opinion is very important for us. We are very sorry that you stay did not met your expecations. We will share your feedback with our Management team and will take further action. For that we offer our sincere apologies. Since your comment is anonymous we cannot contact you in person. If you are open for a feedback conversation please do not hesitate to contact us. Kind Regards, Team NH Atlantic DH

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Very tired hotel with building site opposite for next 2 years. Breakfast far too expensive and they even charge for parking which is free outside of their car park. I’ve found another hotel within 5km on the beach which has better rooms free parking and breakfast included and cheaper. Bye bye!
Stayed 5 nights in Jun 2018
Response from Team NH Atlantic Den Haag on 8 Jun 2018
Dear Mr. Ms Anonymous, Thank you very much for sharing your feedback. Your opinion is upon great value for us. We are sorry that your stay did not meet your expecations. It is correct that there is construction work outside because they will re- creating Kijkduin to a new modern sea side place. Also we do understand your comment it does not affect the hotel directly. We will share your feedback concerning the breakfast and parking with our management team. Our apologies for the inconvenience. Kind Regards, Team NH Atlantic Den Haag

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, room comfort
Weather was fantastic, so it was a nice stay. Room needs a little updating considering we stayed at their better rooms with view. I think 4/5 is fair for what it is.
Response from Front Office on 12 May 2018
Dear Mr. Mohammed, We would like to thank you for sharing your experience with us. It is a pleasure to read that you enjoyed your stay. We hope to welcome you again in the future. Kind regards, Team NH Atlantic Den Haag

8/10 Good

Liliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Team NH Atlantic Den Haag on 28 Apr 2018
Dear Liliane, thank you for leaving your feedback. Hope to see you again in the future. Kind regards,

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nothing exciting
Long time check in, boring hotel room , expensive breakfast is a rip off
Stayed 3 nights in Dec 2017
Response from Front Office on 13 May 2018
Dear gust, Thank you for sharing your experience with us. We are very sorry that the stay was not exactly what you expected. We will discuss your feedback with our team. Kind regards,

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Much to be improved.
The room cleaning staff did very lousy job.
Stayed 2 nights in Dec 2017
Response from Front office on 4 Jan 2018
Dear guest, Thank you for sharing your experience with us. We are very sorry to hear that the room cleaning was not what you expected, our apologies. Kind regards,

10/10 Excellent

CD, Putney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant for Winter runs in the sand dunes
Fairly grand old hotel in beach side location ...great place even mid winter . Superb beach or board walk running and then the hotel sauna and swim . Fine selection of restaurants just outside and short drive /good walk to the fantastic De Uithof skating/skiing/lazertag/karting/ etc., facility and the tram into central station .
Stayed 1 night in Dec 2017
Response from Team NH Atlantic Den Haag on 17 Dec 2017
Thank you for your feedback. We appreciate taking the time to share your experience and hope to see you again in the future. Kind regards

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2017
Dear guest, Thank you for the review. We hope to welcome you again. Kind regards, Front Office

10/10 Excellent

Lila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Right near the beach. Nice hotel with easy access to beaches and many restaurants. Great Hotel staff!!
Stayed 1 night in Sep 2017
Dear guest, Thank you for taking time writing your feedback. We love to hear that you enjoyed your stay and hope to welcome you again. Kind regards, NH Atlantic

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad...could be better
Stayed in their seaview room. Fantastic view, ok size room. Slightly dated for what you pay for. Booked a double gave us a twin, was in a hurry by the time took notice, couldn't be asked to change. Room service food was terrible, I wouldn't do it again. Minibar was nice! Free parking which was a bonus but not in the hotel.
Stayed 1 night in Sep 2017
Dear Mr. Mohammed Thank you very much for sharing your feedback concerning your stay in our hotel. Your opinion is very important for us. We are sorry to hear that the room service food did not met your expectations and we apologies for the inconvenience this caused. Kind Regards, Team NH Atlantic Den Haag