Best Western City Hotel Leiden

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In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Best Western City Hotel Leiden

Best Western City Hotel Leiden

3.0 star property

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast available
  • Business services
  • Bar
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Lange Mare 43, Leiden, 2312 GP

Explore the area

  • AirportAmsterdam (AMS-Schiphol)25 min drive
  • Popular LocationScheveningen Pier30 min drive
  • Popular LocationZandvoort Beach30 min drive
  • Popular LocationScheveningen Beach32 min drive

Choose dates to view prices

About this area

Leiden

Located in Leiden, Best Western City Hotel Leiden is in the city centre and near a train station. Museum Boerhaave and Naturalis Biodiversity Center are cultural highlights, and some of the area's popular attractions include Duinrell and Madurodam. Looking to enjoy an event or a game while in town? See what's going on at SilverDome, or consider a night out at LVC. Take the opportunity to explore the area for water adventures such as boat tours. Guests appreciate the hotel's central location.

What's nearby

  • Museum Boerhaave - 2 min walk
  • Stedelijk Museum de Lakenhal - 3 min walk
  • Scheveningen Pier - 30 min drive
  • Zandvoort Beach - 30 min drive
  • Scheveningen Beach - 32 min drive

Getting around

  • Leiden Central Station - 11 min walk
  • Schiphol Airport (AMS) - 25 min drive

Restaurants

  • Fratelli - 2 min walk
  • Stadsbrouwhuis - 3 min walk
  • Very Italian Pizza - 4 min walk
  • Waag - 4 min walk
  • In den Doofpot - 4 min walk

About this property

Best Western City Hotel Leiden

3-star hotel near Museum Boerhaave
This smoke-free hotel features a bar/lounge, a rooftop terrace and a coffee shop/cafe. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
Best Western City Hotel Leiden offers 39 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Leiden hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

Dutch, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 1.9 mi (EUR 21 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM–10 AM on weekdays and 8 AM–11 AM on weekends: EUR 14.00 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: EUR 14.00 per person (approximately)
  • Off site parking fee: EUR 21 per day (1.9 mi away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

Best Western City Hotel Leiden
Best Western City Leiden
Best City Leiden Leiden
Best Western City Hotel Leiden Hotel
Best Western City Hotel Leiden Leiden
Best Western City Hotel Leiden Hotel Leiden

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 48 out of 320 reviews
5 - Excellent 15%
Rating 4 - Good. 146 out of 320 reviews
4 - Good 46%
Rating 3 - Okay. 93 out of 320 reviews
3 - Okay 29%
Rating 2 - Poor. 28 out of 320 reviews
2 - Poor 9%
Rating 1 - Terrible. 5 out of 320 reviews
1 - Terrible 2%

3.8/5

Cleanliness

4.0/5

Staff & service

3.4/5

Amenities

3.3/5

Property conditions & facilities

3.5/5

Eco-friendliness

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Expected more from a Best Western.More like Bad and Ugly ,with no Good
Stayed 1 night in Apr 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
The staff was so accommodating, pleasant and we appreciated the extra service they provided us. Our train was delayed and we had to arrive past 11pm. The hotel front desk person waited for us to arrive and sign us in. The hotel was clean and functional and convenient. We would stay there again if ever in Leiden.
Stayed 1 night in Apr 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, room comfort
OK hotel in Leiden but nothing special
Our stay was very nice. The hotel is basic, no frills. Clean, and staff were friendly and helpful. Sadly, the chain was very inflexible with regards to refunds during Covid.
Stayed 3 nights in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!!
Stayed 3 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, close to centre. Friendly and helpful staff.
Stayed 5 nights in Sep 2021