Search Hotels Near The Country Mill, Charlotte

"Bad odour in the room"

"Service was great "

"Your staff was excellent especially the young African American male at the front desk."

"I stayed on the first floor, all the way to the right at the end of hall. I had NO HOT WATER at all, and very little water pressure when I tried to use the shower the next morning! I had to check out without showering that morning because I had to get to a project meeting. When I checked out, the attendant stated that they thought they had the problem fixed and that they thought it was on the opposite end of the first floor. He took my name and number and said he would notify management. The stay was on 4/7, and I have not been contacted as of yet. A simple refund or a free night would be the appropriate way to remedy the situation."

"Great staff the minute we arrived, didnt have to wait long even though they were very busy. They had a very large group in front of us but he c was very polite and we didn't wait long. The room was very nice and clean. Breakfast was very good . Even though there was a large group of students they kept everything full and hot. Kudos to your staff, we will be back again. "

"When I checked in the host could not speak legible English so I had to figure out where my room was. Couldn't use the shower because the drain was sealed shut. Tried to notify the desk to fix it but he just babbled incoherently then hung up. TRY hiring some Americans."

"The pool was poorly maintained and water was cloudy! Ice maker was broke and the hallways smelled like pot! "

"Everything about the hotel was great. The new restaurant inside the hotel was incredible and the service was out of this world. "

"Always amazing staff. They treat you right. "