Ratings based on 3,634 verified reviews

4.4 out of 5
84% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller from Oakville, Ontario

Posted 18-Aug-2019
Excellent location. 2 min walk to tube station & less than a 10 min walk to Tower Bridge.
2 out of 5
by a verified traveller

Posted 17-Aug-2019
The amenities in the room wwre just not to standard, like the towels, the bed, etc
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 13-Aug-2019
2 out of 5
by a verified traveller from Antalya

Posted 12-Aug-2019
Bed is too small, and the fire alarm that sounded friday morning at 6 am made our day horrible, nobody explained anything, nobody apologied. It was really irresponsible.
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 12-Aug-2019
5 out of 5
by a verified traveller

Posted 11-Aug-2019
Great hotel and staff and near by underground station
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 11-Aug-2019
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 10-Aug-2019
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 10-Aug-2019
3 out of 5
by a verified traveller

Posted 09-Aug-2019
Took 40 mins to get a bottle of water delivered to the room. Hotel is very noisy at night.