Search Hotels Near The Carter Fold, Hiltons

"I arrived and it took me saying excuse me a few times before I received anyone’s attention. Upon checking into my room, the walls and door had scratch marks all over them. The mattress was covered in stains and the floors didn’t look like they were clean. There was a spot behind the bed where something had been spilled. In the bathroom there was a he in the ceiling. I changed for the event I was staying in Kingsport for that evening and went to the front desk to tell them the room was unsatisfactory and that I wouldn’t be staying. I said the room was not clean and the receptionist took the card and said sorry. There were no efforts to change rooms or see how they could make the situation correct. For over $250 for a room, I expected much more and expected to be compensated for not staying. "

"The room wasn’t cleaned when I got back to my room but over all everything was good "

"Room was average. Not too expensive"

"Was no breakfast, fridge didn’t work, front door dead bolt didn’t lock, commode tank would fill every 30 min. Got there and found a post that their nightly stays were about half what ai paid."

"Room was extremely clean and staff were very gracious."

"Newly remodeled room but the room stunk horrible. Bad enough I had to buy an air freshener to put in there to manage to even stay in it. "

"I did not go to the casino at all, I needed some quiet after driving for 2 days! The room was nice, the beds comfortable, the room service food was excellent and there is a good doggie rest area outside the building. "

"Amazing hotel, with lots of amenities and friendly staff"

"The rooms weren't cleaned "