Ratings based on 350 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Tunbridge Wells, Kent, UK

a great find..great value if you have kids

Posted 06-Aug-2016
Pros: impressed
Cons: -
Location: Museum of modern art in N.Adams.White water rafting at Crab Apple rafting 1/2hr away. Art gallery/museum/theatre in Williamstown 10 mins down the rd.
The mountain road to North Adams is a gem..Good size double queen room when you get there-great views-food well cooked and good sized portions..kids ate for free more or less.. staff super helpful and friendly- even gave us free tickets to the local baseball..the local arts scene is awesome- go visit the museum of modern arts.. the children room is one of the most impactful and uplifting art we have seen as a family in a long time.. Inspiring.. great stay..
1out of 5
by A verified traveller

Disgusting smells and filthy carpets

Posted 15-Jul-2016
Pros: Location and proximity to MassMoCA
Cons: Complete remodeling and new vaccum cleaners. Replace the rugs with wood flooring. Upgrade bathrooms.
The hotel air reeked of filthy old disgusting carpeting and the dirty air from bad vacuum cleaners that only circulate the mold and dust. The toilet was not only very small and low, but it wasnt fastened securely to the bathroom floor. The sink didnt drain well. The pillows were huge and like rocks. The towels were non absorbant. The linens were clean and white and the pillows did not smell. Breakfast in the adjacent restaurant was delicious and service was excellent. The hotel staff was very pleasant.
5out of 5
by A verified traveller

disappointed

Posted 01-Jul-2016 on Hotels
Very upset about checkin. On the website it didn't say anything about a $25 deposit and they tried to charge the whole bill on my credit card and it said on the website they wouldn't and I could pay by cash. I almost did not get the room because of this. I had to give them $25 in cash to hold until I checked out.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 25-Jun-2016 on Hotels
5out of 5
by Terrence from Northidge

Relaxing in No Adams

Posted 22-Jun-2016 on Hotels
This was the best way to end a week of hiking on Massachusetts's Appalachian trail.
4out of 5
by Nicholas

Great weekend in north adams

Posted 06-May-2016 on Hotels
Went to North Adams for my annual college rugby alumni game and had a great stay
5out of 5
by A verified traveller

Quiet, clean, friendly place

Posted 26-Apr-2016 on Hotels
We stayed one night during our April vacation. The service was excellent and the room was clean.
Comment from Hotel Management
09-Jul-2016 by James, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Yvonne W Front Office Manager
5out of 5
by Michael from Hudson Valley, NY

Spring time in the Berkshires

Posted 26-Apr-2016 on Hotels
Very accommodating staff-true New England Hospitality
Comment from Hotel Management
09-Jul-2016 by James, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Yvonne W Front Office Manager
5out of 5
by Kenneth from MA

Posted 18-Apr-2016 on Hotels
Stacyed just one night but have stayed before and will again.
Comment from Hotel Management
25-Jun-2016 by James, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Yvonne W Front Office Manager
4out of 5
by David H from Lincoln, MA

Close to mountains, stone's throw from Mass Moca

Posted 28-Mar-2016 on Hotels
Came here with another family. After hiking Mt. Greylock on Saturday, we stayed here. The girls enjoyed the indoor swimming pool and ping pong table, while the adults enjoyed time together at the bar. And then we ate dinner at the in-hotel restaurant, which had really good food. On Sunday, the adults walked over to Mass Moca, while the girls walked over to the movie theater. We would stay here again.
Comment from Hotel Management
11-Jun-2016 by James, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Yvonne W Front Office Manager