Ratings based on 360 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 18-Oct-2016
Nice hotel. Nice restaurant in the lobby.Room was clean and beds very comfortable.
5out of 5
by A verified traveller

Nice hotel

Posted 13-Oct-2016
Location: Nice Downtown
Hotel is nice,room very clean,Staff very helpful.But its would be great if they would give breakfast.Restaurant in the Hotel very overprize i mean for North Adams its overprize.
4out of 5
by A verified traveller from Bristol, VT

Hotel could've been great

Posted 10-Oct-2016
Upon walking into our room, there was an overwhelming odor..the prior guest had to have vomited somewhere in the main room, the stench was overwhelming. Reported it to the front desk, they apologized and sent someone up to deodorize the room while we were at dinner. The hotel was fully booked and changing rooms was not an option. Room still smelled after being deodorized. Unpleasant stay, luckily it was just for one night.
5out of 5
by A verified traveller from Tunbridge Wells, Kent, UK

a great find..great value if you have kids

Posted 06-Aug-2016
Pros: impressed
Cons: -
Location: Museum of modern art in N.Adams.White water rafting at Crab Apple rafting 1/2hr away. Art gallery/museum/theatre in Williamstown 10 mins down the rd.
The mountain road to North Adams is a gem..Good size double queen room when you get there-great views-food well cooked and good sized portions..kids ate for free more or less.. staff super helpful and friendly- even gave us free tickets to the local baseball..the local arts scene is awesome- go visit the museum of modern arts.. the children room is one of the most impactful and uplifting art we have seen as a family in a long time.. Inspiring.. great stay..
5out of 5
by A verified traveller

chill af

Posted 23-Jul-2016 on Hotels
lovely launch-pad for a berkshire sojourn
4out of 5
by richard

This traveller left a rating score only Posted 17-Jul-2016 on Hotels
4out of 5
by A verified traveller

Nice place to stay

Posted 16-Jul-2016 on Hotels
There seems to be an extra $50 on my credit card, put there after our stay. I will investigate. Please do so also, as I thought I had paid in full.
1out of 5
by A verified traveller

Disgusting smells and filthy carpets

Posted 15-Jul-2016
Pros: Location and proximity to MassMoCA
Cons: Complete remodeling and new vaccum cleaners. Replace the rugs with wood flooring. Upgrade bathrooms.
The hotel air reeked of filthy old disgusting carpeting and the dirty air from bad vacuum cleaners that only circulate the mold and dust. The toilet was not only very small and low, but it wasnt fastened securely to the bathroom floor. The sink didnt drain well. The pillows were huge and like rocks. The towels were non absorbant. The linens were clean and white and the pillows did not smell. Breakfast in the adjacent restaurant was delicious and service was excellent. The hotel staff was very pleasant.
4out of 5
by Hugh

This traveller left a rating score only Posted 15-Jul-2016 on Hotels
5out of 5
by David from Peekskill

Holiday Inn Berkshires

Posted 10-Jul-2016 on Hotels
One night for pleasure travel