Friendly staff but lacks talent. 5 people at reception and still took 10 to 15 mins to check in. Ordered room service and found two long human hair strands in rice.
Breakfast was below average.
Overall this is a cheap business hotel and staff lacks talent. By that I don't mean they are unfriendly. They just lack commonsense. Like the guy who was bringing our luggage rammed himself with us in the same elevator instead of taking the next one. The girl at reception called at 8 am to reassert that we have to check out at 10 am. So mind u check out here is 10 am. Although we were given an extra hour upon request.
Traveller from Toronto
Spread over 90,000 square feet of lawn space, this business-class hotel is located at Mira-Bhayander Road. The property is …More
We wanted a hotel in Thane so that we could visit friends who live there. We also wanted a hotel with a modest price tag. The Tip Top Plaza fit the bill perfectly. Some people might complain that the hotel is busy with weddings and other activities, but that just made the place a happier one for us.
I had a custom requirement. Wanted to check in late.. morning 5 AM and leave in evening around 5 PM. Since it is approx 12 hours, I didn't want to pay 2 day tariff ( considering check in time is 12 PM ).
After I booked the hotel online, I called up the hotel and confirmed the same with them since I knew that it was a custom requirement and I didn't want it to be a surprise to the hotel management. They said the max they can allow me is 4 PM. I agreed. But in reality, I was kicked out of the hotel at 1 PM. The manager with whom I was interacting on the intercom was rude and arrogant.
Overall staying experience was good. Food was average (could only have breakfast).
Traveller from Mumbai
This hotel next to Cadbury Company has Executive and Standard A/C rooms to stay. Guests can dine-in at any of the dining …More
Boasting 30 lakes within its city limits and easy access to Sanjay Ghandi National Park, Thane is a large city situated 35 km northeast of Central Mumbai station. Thane has effectively become a Mumbai suburb, but offers a great retreat from the city's congestion. Several large waterparks are worth a visit on hot days, as are several shopping malls that include restaurants and cinemas.
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