A very well managed hotel
The hotel is styled around an oasis concept and it provides a delightfully comfortable environment for full rest and recuperation. The rooms for guests on the lowest of the five levels are the least pleasant due to some having poor views and limited sunlight. I paid for a "Superior" room and was told on arrival I'd been upgraded. However, despite staying for two weeks I was offered an relatively undesirable room on the first floor.This room was quite dark and noisy, being quite close to the restaurant. Apart from that it proved to be a really well managed hotel, where guests were made to feel welcome and services provided were very well performed and supplied.Despite being close to the sea, the nearest beaches are not really convenient and don't all have showering facilities provided.There is a good selection of local restaurants and places to eat.The hotel's breakfasts are a really good way to start each day!
Comment from Hotel Management
16-Nov-2015 by Sheraton La Caleta, Hotel Management
Thank you for your post concerning your stay in our property and we are happy to hear you have felt pampered by our staff. Concerning your room, we regret to hear it was not expected due to our high occupancy. We hope to welcome you in a near future.