Ratings based on 326 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from rouen

Bon emplacement

Posted 30-Aug-2015
Proche plage 15 minutes ville en taxi Pas de wifi gratuite
5 out of 5
Recommended
for Everyone
by A verified traveller from Aberdeen

Excellent hotel close to beach

Posted 28-Aug-2015
Pros: We liked everything about it. We were able to spend our time enjoying the sunshine in the gardens which never felt crowded.
Cons: It was perfect.
Location: Having been to Tenerife many times we were content to hang about round the pool. The location is quiet but within walking distance of beaches.
Chose hotel online for first time. We were welcomed by charming staff and a welcome drink. Excellent bedroom with two large beds. with two basins in large bathroom. The superior room which overlooked the gardens was very quiet. Although the hotel was busy with families it never felt crowded. The staff in the dining room were very helpful and had a great memory for rememembering what our order was. Although we were room only we chose to have dinner in the hotel every night because the food was outstanding. We would return.
Comment from EPC
31-Aug-2015 by Sheraton La Caleta, EPC
Dear Guest, Thank you for taking your time to write your experience in our hotel for our future guests. We are more than happy to hear that your stay was just as expected and that our staff exceeded your needs. It will be our pleasure to welcome you again in a near future. Warm Regards, Rosangel Quezada Marketing Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from east sussex

Modern hotel with great service

Posted 22-Aug-2015
Pros: Five star service
Cons: Can't really think of anything
Location: Very close to Siam water park, only 10 minute drive
We booked this hotel for two adults and a five year old child for five nights. Only a 15 minute taxi from the south terminal, tucked away by the beach, a great modern and child friendly hotel. Staff were great, all amenities were spot on and a small shopping centre opposite with all the essentials, including a few great restaurants with reasonable pricing and top service! Would definantly go again.
Comment from EPC
25-Aug-2015 by Sheraton La Caleta, EPC
Dear guest, First of all we want to thank you for your nice comments regarding your stay at our resort and for recommending us. We are very pleased to hear that you have had a wonderful stay and that you are already considering to return. We are looking forward to welcome you back soon, Warm regards, Rosangel Quezada marketing Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

FABULOUS

Posted 11-Aug-2015
AMAZING atmosphere and great service! Would recommend to anyone!!!
Comment from Hotel Management
13-Aug-2015 by Lieve Demey, Hotel Management
Dear guest, Thank you very much for this positive review and for the recommendation of our hotel. We are really glad to hear you had a fabulous stay. We are looking forward to welcome you back soon, Warm regards, Lieve Demey, Sales Specialist
2 out of 5
by A verified traveller

Grazioso albergo in contesto gradevole ma con mol

Posted 08-Aug-2015
Albergo nel contesto bello in una zona ma il ristorante lascia molto a desiderare in termini di pulizia delle stoviglie e della qualità del cibo. Location ottima, camera pulita ma con qualche odore di scarico.
5 out of 5
Recommended
for Families
by A verified traveller

Excellent Hotel

Posted 07-Aug-2015
Stayed for 10 days, me my wife and 4 children. Best Hotel i have stayed in for years, can't praise the staff and facilities enough, will be returning again soon.
Comment from Hotel Management
10-Aug-2015 by Lieve, Hotel Management
Dear guest, Thank you very much for this nice review about your recent stay at the Sheraton La Caleta. We are glad to know you and your family had a great stay. We will definitely forward your kind words to our entire team. We are looking forward to We are looking forward to welcome you back soon, Warm regards, Lieve Demey Sales Specialist
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Posted 05-Aug-2015
second time in Tenerife, We had a wonderful time at this hotel. The breakfast was good, and all positive. I would only make the food price slightly more reasonable so the guest stay at the hotel rather than crossing the road to 4 restaurants that were taking advantage from the hotels high food price, But the food at the hotel is very good.
Comment from Hotel Management
08-Aug-2015 by Lieve Demey, Hotel Management
Dear guest, Thank you very much for posting this positive feedback about your recent stay at our hotel. It's great to hear you had a wonderful time and that you liked the food. We also want to thank you for your suggestion concerning the food prices, we will forward this to the F&B manager. Although we would like to add that we have established these rates to have them in line with other similar venues in Costa Adeje. It will be a pleasure to welcome you back soon, Warm regards, Lieve Demey Sales Specialist
5 out of 5
Recommended
for Everyone
by A verified traveller

Absolutelyfabulous

Posted 26-Jul-2015
The most relaxing laid back holiday with faultless service Hotel spotless food gorgeous rooms spacious and the most comfortable beds ever Only problem was that we had to leave and come home!
Comment from EPC
27-Jul-2015 by Sheraton La Caleta, EPC
Dear Client, Thank you for posting your comments for future clients. We are very pleased to know we have meet and exceeded your expectations during your stay with us. It will be our pleasure to welcome you back soon again. Warm Regards, Rosangel Quezada Marketing Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from AC

Debería tener Playa con arena. Seria espectacular

Posted 17-Jul-2015
Seria genial que el hotel tenga acceso a playa propia y con arena.
Comment from Hotel Management
28-Jul-2015 by Sheraton La Caleta, Hotel Management
Estimado Cliente, Gracias por su comentario, es cierto que el hotel no tiene playa justo enfrente, sin embargo hay varias playas y calas a elegir a tan solo 2 minutos del hotel. Esperamos poder recibirle de nuevo en el futuro. Saludos Cordiales, Rosangel Quezada Marketing Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Bristol

Great hotel, close to beach & nice restaurants

Posted 12-Jul-2015
Was everything we expected & more. Really great location close to quiet restaurants. Very child friendly.
Comment from Hotel Management
14-Jul-2015 by Sheraton La Caleta, Hotel Management
Dear Guest, Thank you for your comments, we are proud to hear that we have met your family's expectations. We hope to greet you and your family soon again. Kind Regards, Rosangel Quezada Marketing Manager