Ratings based on 1,323 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent service

Posted 28-May-2017
Only a short visit but excellent service, very friendly and helpful staff, would definitely recommend 👍🏻
4 out of 5
Recommended
for Everyone
by A verified traveller from a

Posted 21-May-2017
Good experience stuff are friendly room and facilities are good
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Gourmet

Posted 20-May-2017
12th Trip to the Santa Barbara, never disappoints. Great accommodation and was never bothered by anyone. peace and quiet, great activities when needed. Next one already booked.
5 out of 5
Recommended
for Everyone
by A verified traveller from E UK

Fantastic staff - great accommodation

Posted 09-May-2017
Arrived to find out we were given a sea view villa with private sun terrace and had our bags taken to the room. Staff were friendly and couldn't do enough for you. We payed to stay an extra day as our flight wasn't until 11pm. Originally we would have had to move rooms for our last day, however, the staff phoned us to tell us they had made alternative arrangements for another guest so we didn't have the inconvenience of moving rooms on our last day. The rooms were all modern and recently renovated. Very clean and well maintained.
4 out of 5
Recommended
for Everyone
by A verified traveller from Manchester, GB

Overall good services

Posted 27-Apr-2017
Nice hotel located close to TFS Airport. Rooms are big, average condition furniture. You have to pay for everything, including wifi, but if you have your own internet and park on the side of the road its really value for money, you don t pay much so don't expect much.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent stay

Posted 22-Apr-2017
Great all round hotel, everything you need, rooms have great facilities. Beds very comfy, air con easy to use. Even pool temperature was very comfortable.
2 out of 5
by A verified traveller from london

Nice hotel but far from sandy beaches and city

Posted 13-Apr-2017
The hotel looked good. Staff were good. The beach called Lava beach right next to the hotel is not a beach. Very rocky and not suitable to swim or even sit by. The pics of the hotel being by the beach are deceptive. The swim pool looks bigger in pics. Not so big in real view. The hotel charges for wi fi..not very nice...our room was cleaned only 3-4 days after check in leaving us in a dirty room. The sandy beaches and city are a half hour bus ride away.
3 out of 5
by A verified traveller from Egypt

I Give it 3 stars resort not 4 stars.

Posted 12-Apr-2017
Pros: The view of the ocean
Near the airport. No beach possible to swim in ocean and no free wifi anywhere ! No breakfast is included in the fee. But nice spacious unit with equipped kitchen and nice bathroom and small reception. They take 100 Euro over the cost that was already charged to Expedia as a guarantee !
5 out of 5
Recommended
for Everyone
by A verified traveller from CARDIGAN

Excellent hotel

Posted 10-Apr-2017
Pros: EVERYTHING
Cons: NOTHING
Location: SAN BLAS VILLAGE AT NIGHT HASA VARIETY OF RESTAURANTS A ND LIVE MUSIC AND ENTERTAINMENT ON THE STREET.
I CAN NOT RECOMEND THIS HOTEL ENOUGH. THE RECEPTIONIST ARE OUTSTANDING AND WERE SO HELPFUL BEFORE AND DURING OUR STAY. THE ROOM IS OF A HIGH STANDARD AND HAS ALL FACILITIES REQUIRED. HAD THE USE OF A WHEELCHAIR FOR A FAMILY MEMBER WHICH WAS AVAILABLE FREE FROM THE HOTEL. GREAT TO SEE A CHAIR AVAILABLE TO HELP DISABLED PEOPLE TO USE THE POOL AND JACUZI. THE HOTEL IS SPOTLESS. THE HOTEL IS NEAR SAN BLAS WHICH HAS A GREAT VARIETY OF LOVELY RESTARAUNTS AND LIVE MUSIC AT NIGHT. ONLY A SHORT EASY WALK FROM THE HOTEL.
5 out of 5
Recommended
for Everyone
by A verified traveller from wycombe

Return visit. 3rd visit with friends.

Posted 09-Apr-2017
Pros: Everything.
Cons: Cannot think of anything!
Location: See above.
Has good beds, rooms, gym, sauna They dive,we read and walk. In theafternoon we play bridge, inn the evening we go out for dinner. This year mix up over rooms meant that we had apartments some distance apart. New owners? Otherwise, as good as usual. Good firm beds, spacious rooms, cleaning service. Shop on site, gym, sauna, pools, sun beds, parking, restaurant, organised activities, bars etc all on site. Local restaurants near by along coastal walk. All ages. Helpful happy staff. Highly recommended.