Ratings based on 1,117 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from mantova

Carino, nulla di eccezionale,il minimo x un 4 stel

Posted 27-May-2016
Pros: L'acqua riscaldata delle piscine , il ristorante bar bordo piscina la struttura in generale
Cons: Colazione ristorazione servizio bar terrazza , assurdo che nel 2016 il Wi-Fi fosse a pagamento e nonostante questo non funzionase in tutte le zone
Location: Posizione infelice x distanza dai centri e zona molto ventilata
Esperienza accettabile nel limite di una struttura a 4 stelle
4out of 5
by A verified traveller from Hampshire, UK

Great location away from the 'party scene'

Posted 27-May-2016
Pros: If you are lucky enough to a get a refurbished apartment, they are quite modern with decent TV's, iPod docking station. The older apartments are ok
Cons: Free WIFI, larger gym. Sometimes when busy on arrival, reception would do with extra member of staff. Rooms cleaned more than once during a 1 wk stay.
Location: The area is know for Golfers mostly and there a few nightclubs but not many. It doesn't appear to have the rowdy party scene.
This was our 4th visit. We had a 1 bed apart which hadn't been refurbished & tiny kitchen. This was changed on request. Great location on sea front, although no beach. Plenty of restaurants & few small supermarkets locally. If you are not a club member, you don't get free wi-fi or use of the gym & spa. The gym & spa costs €12 per apartment, per day. You will also have to pay €4 per week for a beach towel if you are not a member. However, the kitchens in the apart we have stayed in had everything you would need : full size oven & hob, slimline dishwasher, toaster, kettle, filter coffee machine, microwave & large fridge with a smaller freezer on top. On arrival, a bottle of water, milk, coffee. & tea. There is also tea towels, dishwasher tablets & washing up liquid. Hair dryer in bathroom & good water pressure on shower. Some apartments have a washing machine or there is a small laundrette costing €5 per wash & that includes detergent. BEWARE the sun is very strong even on cloudy days when breeze appears chilly. There is a 24 hr ATM in reception. The gym was fitted out well but quite small. There are plenty of sun beds around the pool although I'm sure in peak season, it mat get busy. Pool is heated. There is a children's pool & 'creature club'. Poolside bar & grill. Supermarket on site. The location is only about 10 -15 mins by taxi from the airport. Make sure the taxi driver puts the meter on or you can get overcharged. It should cost approx €15. Mosquito spray is a MUST
4out of 5
by A verified traveller from UK Southampton

Convenient overnight hotel stopover

Posted 27-May-2016
Pros: As above.
Cons: Improve the signage around the hotel to find you way around as it is a big place!
Location: All ok
We booked this hotel as we needed a convenient hotel stopover near the South airport. Not sure what to expect we found it to be very good. The setting for the hotel was very good, especially as you need to be in the South for the sun! The rooms were excellent and good value. Dinner in the evening was good and so was breakfast next day by the pool. If returning to Tenerife we would consider it a very good place to stay.
5out of 5
by A verified traveller from LEON

Hotel muy bonito pero lejos de todo.

Posted 26-May-2016
Pros: El apartamento en general, aunque el desagüe de la ducha no colaba y se inundaba el baño.
Cons: El olor exterior y los ruidos.
Location: Está lejos de todo. Es ideal si buscas un Hotel con Todo Incluído y no quieres ver la Isla. Tienen hasta un supermercado
El apartamento era muy amplio y con un menaje muy completo. La cama muy grande y muy cómoda, lástima que estaban realizando trabajos de reforma en el hotel y a partir de las 8,30 horas ya no era posible dormir por los ruidos. El olor a "cloaca" del exterior es irrespirable. El apartamento tenía vistas al mar y por la noche se veía la luna reflejada en él...todo un espectáculo.
5out of 5
by A verified traveller

Posted 24-May-2016
The Hotel staff was quite polite and helpfull. The room was clean and well equiped, and had an amazing view.
4out of 5
by A verified traveller from Italia

Posted 23-May-2016
Hotel molto grande e adatto ad ogni esigenza. Balconi con vista mare, camere spaziose, minimarket aperto tutti i giorni, servizio piscina, spa, gym, pub, ristorante. Personale molto cordiale. L'unica pecca è la posizione un po fuori mano per una coppia giovane, lontano dai centri più popolati. A poche centinaia di metri si trova comunque una fermata del bus che permette di raggiungere l'aeroporto sud in pochi minuti. Ottima vacanza, peccato l'odore di fogna presente quasi costantemente in un lato dell'hotel!!!!!
5out of 5
by A verified traveller from aberdeen

Why Only 3 Star??

Posted 20-May-2016
Pros: The way the staff looked after us!
This was our second visit to Santa Barbara and wont be our last! This hotel has very high standards and should be 4 star! The staff simpy bend over backwards to help you! The rooms are very comfortable, spacious and well equipped! The pool area is stunning and the pool itself lovely and warm! Great choice of restaraunts within short walking distance especially Bistro 27 which is superb! Give this hotel a try and you wont be disappointed!
5out of 5
by A verified traveller from Houten

Maintenance

Posted 19-May-2016
Pros: Everything. There are no square corners.
Location: There is no beach. I think they work on it. But 20 minutes by bus there as a nice beach with a nice boulevard.
I have been in this resort before and same as the first time there is not a single spot unmaintained. Everything is looking great an if you need something ask it and the staff will help you to solve it.
5out of 5
by A verified traveller from Segrate MI

Posted 16-May-2016
In questo albergo c'è tutto quello che vuoi...ordine pulizia confort divertimento cortesia servizi ecc ecc. Insomma l' ideale per fare una vacanza piacevole senza spendere cifre folli...Consigliatissimo!!!
5out of 5
by A verified traveller from Northants UK

Great property and friendly and professional staff

Posted 15-May-2016
Hotel in great condition and has excellent pool and bar facilities including Happy Hour! Restaurant food is good but ambience lacking. Great location