Ratings based on 1,094 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from uk

Excellent hotel. Quiet. Food outlets nearby.

Posted 05-May-2016
Pros: Return visitor. Everything.
Cons: Can't think of anything.
Location: See sbove.
Ideal for quiet, catch up time. Golf and diving easily available. Different restaurants within 5 minute walk at front of hotel. Shop on site. Helpful friendly staff. Pub on site. Organised pastimes.
5 out of 5
by A verified traveller from Hertfordshire

Great Coastal apartment for Girls weekend away

Posted 04-May-2016
Pros: Location, cleanliness, staff helpfulness.
Cons: Occasional smell of sewage on site.
Location: 10 mins from Los Cristianos by taxi. Coastal path for exploring.
Fantastic comfortable apartment with all the condiments required for an easy stay. Great staff, clean and very comfortable. Excellent restaurants within hotel and in close surrounding resort. Great for a warm get away.
2 out of 5
by A verified traveller

Ci sono i lavori di ristrutturazione troppo rumore

Posted 23-Apr-2016
Bellissimo il resort tutti molto carini e il personale gentilissimo,ma nn si dovrebbe aprire un resort con i lavori su metà albergo . Ristrutturazioni molto rumorose su un ala di albergo molto fastidiosi, martelli pneumatici tutto il gg che si sentono dalla piscina e dal ristorante e dalla camera operai che fanno avanti indietro ... Se nn ci fossero stati avrei dato 10 ma così no !!! Chiamate e informatevi anche perché sembravano lavori molto lunghi .. Senza lavori consigliatissimo a 5 minuti da playa de l'ad America .macchina obbligatoria per muoversi consiglio la cicar una settimana 98 euro. Supermarket all interno comodissimo e fuori a due km grandissimo mercadona.
4 out of 5
by A verified traveller from prestwick

Relaxing , clean, well managed and friendly staff.

Posted 18-Apr-2016
Went to reception to inform them we had no iron,a faulty bedside lamp and microwave plate wasn't revolving. By the time I had walked back to villa 7 the maintenance staff were already on the job...minor issues fixed immediately and with no drama.....always taxis outside and a bus stop on the street parallel....but many restaurants within walking distance. Kids are kept busy by staff or in well supervised pool.
Comment from Hotel Management
19-Apr-2016 by Diamond resorts , Hotel Management
Thank you for your lovely comments, we are glad our team made sure your stay went as smoothly as possible. We hope to welcome you back again soon. Javier Baqueiro Resort manager
5 out of 5
by A verified traveller from Rennes

Exceptionnel

Posted 14-Apr-2016
Appart-hôtel luxueux, propreté irréprochable. Personnel au petits soins. A la réception beaucoup parlent français. Nombreuses commodités, supermarket bien fourni. Restaurant moyen mais beaucoup de restos de bord de mer tout proches. La totalité de l'établissement est accessible PMR.
5 out of 5
by A verified traveller from Warrington

Absolutely beautiful hotel & great stuff

Posted 13-Apr-2016
Great hotel beautifully based close to the sea, with great views. Stayed for 7 nights every day was like the first one you just feel so relaxed over there. Every member of the stuff so friendly and helpful. Esther a receptionist was so helpful,always provide service with warm smile and professionalism. Also Marta and her entertaining team were amazing( especially that dance show :) great stuff) They do great work over there to make people happy. I definitely will be back there one day, as well as I will recommend this place for everyone who goes over there. Thank you very much
4 out of 5
by A verified traveller

Bien en relacion caidad precio

Posted 12-Apr-2016
Complejo bonito y bastante completo, lo mejor el personal y el silencio por la noche, aspectos a mejorar, hay una depuradora al lado, cuyo olor es constante en el lado izquierdo sobre todo que es donde estaba alojado yo, (aparte de los mosquitos)la limpieza de las habitaciones no las limpian a diario,(no quiere decir que la encontrara sucia, al contrario, el estudio estaba inpecable), y el chek in es a las 16:00 y el chek out es a las 10:00, y la ubicacion si lo que quieres es estar cerca de playas bonitas este no es el caso, la mas proxima esta a 15km,por el resto a sido magnifico, sobre todo muy buen trato del personal, la comida esta bastante bien, dispone de varios servicios, y los precios son muy razonables, lo aconsejo sobre todo a familias y parejas, yo en Mi caso fui en pareja, y tan bien volveria, en fin lo considero notable
4 out of 5
by A verified traveller

Nice hotel shame about the location

Posted 11-Apr-2016
Pros: The design of the hotel was good, the layout with sitting areas was nice.
Cons: The seating areas around the pool were a bit sparse
Location: There was restaurants aand supermarkets a short walk away
Very pleasant hotel and staff, located near a smelly sewage work or similar smell. It was a long way from any action and transport was infrequent. The swimming pool was much too deep for children who were able to swim but not tall enough to touch the bottom of the pool. The edges of the pool sloped stopping easy adhesion to the side. To get wifi in our room we had to go outside. The swimming pool restaurant food was very good.
Comment from Hotel Management
19-Apr-2016 by Diamond Resorts , Hotel Management
Thank you for your lovely comments and feedback on your stay with us. We are glad to read that you enjoyed your stay with us, we do take on board your comments and feedback on your stay and thank you for bringing these things to our attention. Javier Baqueiro Resort manager
3 out of 5
by A verified traveller

bien y mal.

Posted 11-Apr-2016
Pros: la piscina las vistas
Cons: la decoracion del hotel... por dios... horrible.
Location: muy buenas
me han engañado con el transfer y cobraran 85€ solo de ida del aeropuerto norte al hotel (2 personas) cuando pedi especificamente que solo aceptaría si ese precio fuese para ida y VUELTA... ademas me cobraran este servicio en factura como "baking" sea lo que sea que esto signifique... 50% de las recepcionistas eran muy simpáticas y las restantes 50% poco colaborativas y de malos modos. quizás seria ek efecto de oír 7h los taladros de la construcción en el hotel..
5 out of 5
by A verified traveller from Scotland

Great location on shore, but quiet as well.

Posted 10-Apr-2016
Pros: Location and facilities.
Cons: Better wifi. There is an extra charge and it not great quality
Location: Golf, swim , snorkeling , walks.
All round good facilities in a quiet location. Very handy for the airport. Very relaxing stay.
Comment from Hotel Management
25-Apr-2016 by Diamond, Hotel Management
Thank you for your review! We are glad you enjoyed staying with us and we do take on board your comments on the WIFI as we are always looking to improve this. We hope you come back again soon. Javier Baqueiro Resort manager