Ratings based on 1,204 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Amazing Experience

Posted 20-Sep-2016
Hotel staff are very helpful and friendly, most especially the activities team, as it never runs out of games & activities to do during the day. It has its own supermarket, restaurant and bar, and also restaurants nearby. Near the seaside, just at the back of the hotel so you can go for a walk. Big swimming pool & whirlpool. Only negative things are the 1.smell of sewage outside the room, 2.fee to rent swimming pool towels, 3.rooms are not cleaned daily. Overall, best hotel experience, will definitely recommend 100%.
5out of 5
by A verified traveller from Wales

Excellent hotel with lovely facilities.

Posted 18-Sep-2016
Pros: Everything
Cons: No
Location: Plenty of restaurants. Near to bus stop. Supermarkets on-site and nearby. Nice walks.
We loved this hotel and would visit again. The apartment had everything you needed and was furnished to a high standard. It is very central to places to visit and is located in a quiet area where you can choose to do a lot or very little. The staff could not do enough for you and very extremely helpful
5out of 5
by A verified traveller

Great hotel close to the beach.

Posted 17-Sep-2016
Pros: The room facilities. The view.The pools.
Cons: The smell.
Location: Los Cristianos/ El camisón beach/Watch a show in "Palacio dos congressos". Excursions:The gomera/the garachico beach/Masca/Boat island tour..
Its a big hotel with a great view to the sea. It has always activities for every day.The inside supermarket is very useful. Great pools and very nice staff.
5out of 5
by A verified traveller from Narón

Hotel impresionante

Posted 13-Sep-2016
He estado la semana pasada y lo recomendaría mil veces. Y volveré cuando vuelva a la isla.
4out of 5
by A verified traveller from Barcelona

Habitaciones y piscina muy correctas.

Posted 08-Sep-2016
Pros: Su limpieza y buen gusto por la decoración y los detalles de los jardines y plantas
Cons: Los malos olores de la depuradora. Instalar una lavadora en los apartamentos y un mocho para fregar.
Location: Actividades del propio hotel muy bien. Zona tranquila y si quieres más ambiente y animación se encuentran a pocos kilómetros
Todo en general muy correcto,pero si su emplazamiento estuviera en una zona donde hubiera playa y no rocas, seria mucho mejor. Lo peor del hotel es su cercanía a la depuradora. En días de más viento llegaban unos olores nada agradables. El personal muy amable. Apartamentos y cocina muy bien equipados.
5out of 5
by A verified traveller

Lovely holiday

Posted 07-Sep-2016
Brilliant holiday , the resort is fantastic . More of a relaxing holiday as not to much to do for night life . Lovely restaurants lots to choose from all within walking distance.
3out of 5
by A verified traveller

Bene però

Posted 03-Sep-2016
Mancano le spiagge adiacenti come negli alberghi e soprattutto la puzza di fognature che dovevo subire quando aprivo la finestra della terrazza e potevo stare fuori a prendere aria fresca la sera c'era sempre quella tremenda puzza
4out of 5
by A verified traveller from Pedro Muñoz

Personal muy agradable pero un poco lentos.

Posted 01-Sep-2016
Como todo en la isla se ralentiza (incluido el servicio) de un apartotel fenomenal. Le falta una playa decente para ser casi perfecto.
5out of 5
by A verified traveller from S/C de Tenerife

Posted 29-Aug-2016
Pros: alojamiento amplísimo y reformado, muy cómodo; personal muy agradable
Cons: Las escaleras de la isla en la piscina carecían de sujeción en los peldaños, azulejos (sobre todo) y suelo que la circunda húmedo son muy resbaladizos
Estupenda estancia en un apartamento de un muy alto nivel, aunque por desgracia se percibía, con mayor o menor intensidad según el viento los olores de (creo) una depuradora cercana, que impedía dejar ventanas o puertas de la terraza abierta, aunque los A/A de salón y dormitorios (quizá un poco ruidoso el del salón) evitaban cualquier incomodidad, y no se apreciaba dicho olor en otras zonas del hotel. No obstante, como digo, un fin de semana que ha sabido a poco, y que nos ha dejado con ganas de repetir.
4out of 5
by A verified traveller from London

Lovely hotel with amazing Seaview

Posted 22-Aug-2016
Pros: The sea views, location, friendly staff, kitchen, supermarket on site and atmosphere
Cons: the sewage problem needs to be addressed and older apartments should be advertised as well as new, a dishwasher would be nice
Location: eat, jog along the coast, evening strolls, watch football, supermarket (in hotel)
Our room was not what was advertised online (they have old and new apartments so it's luck of the draw) so we felt slightly misled as we paid for 2 bathrooms for a family of 5 and got 1. On arrival we were put in a room which unfortunately smelt strongly of sewage and the furniture was extremely outdated and worn. The staff were lovely and tried their best to accommodate us by moving us the very next day and even gave us free internet for the duration of our stay. The room was still dated but was much fresher as we would have had to wait 4 days to move to a renovated apartment. A plus about having an older apartment was our huge balcony with insane sea views. The hotel itself was very clean and peaceful and location was great with a local bus/taxi stop 1 minute away. Get the bus to Las Americas in under 30 minutes! There is a supermarket on site in addition to an off-site supermarket 30 seconds away and local restaurants along the nearby coast. We ate lunch at the hotel once and the food tasted fantastic - compliments to the chef! You have to pay €12 per day/per room to use the gym/sauna but there were plenty of other facilities that were free to use and plenty of areas to relax on site e.g the library. Overall we had a lovely and relaxing stay and felt very much at home.