Ratings based on 59 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Tenerife

Hôtel très sympa

Posted 09-Aug-2016
Pros: La décoration, le personnel et le restaurant.
Cons: Bruit de la route.
Location: A côté du golf pour les intéressés sinon très bon restaurant sur la côte a 20 min a pied.
Hôtel super avec très joli cadre ( vue sur montagne ). Service impeccable et personnel toujours souriant. Equipements complets: Spa, salle de sport, salle de squash, piscine exterieur. Seul bémol la situation de l'hôtel assez éloigné de la plage sinon a 15 min a pied des premiers hypermarchés, et point noir chambre duchess au bord de la route très fréquenté donc très bruyant. Chambre très propre et tout équipé ( clim, tv écran plat, cuisine avec tout les accessoires....).
4out of 5
by A verified traveller

Excellent except for road noise

Posted 06-Jun-2016
Excellent in every aspect except for the excessive road noise and traffic fumes on the one bed villas on lower aspect
5out of 5
by Martin from Chipstead

Luxury family option

Posted 19-Apr-2016 on Hotels
Another great stay at this luxury hotel
5out of 5
by OriE

Erholsamer Urlaub zu zweit

Posted 10-Apr-2016 on Ebookers
Das Hotel war sehr gepflegt. Wir hatten eine eigene Wohnung mit einem kleinen Pool gemietet. Das Morgenbuffet war reichhaltige und schön präsentiert. Die Bedienung stets freundlich.
4out of 5
by Amelia from Guernsey

Posted 21-Mar-2016 on Hotels
Very private Villas, Fantastic food, very relaxing hotel and very quiet unlike most hotels in Tenerife!
5out of 5
by peter from plymouth

best on island

Posted 21-Mar-2016 on Hotels
a fantastic hotel/villa
5out of 5
by A verified traveller from London

Beautiful hotel

Posted 18-Feb-2016
My mum and I stayed here for a week and we have no complaints. The hotel was clean, cosy and welcoming. The staff at the hotel bend over backwards to make sure everything is just right. I am going back in April!
5out of 5
by A verified traveller from Birmingham UK

Oasis of calm with 5 star facilities

Posted 01-Feb-2016
Pros: Quality of accommodation, calm ambience, location, excellent staff, nothing too much trouble.
Cons: Absolutely nothing!
Location: La Caleta is a small town with a couple of restaurants, cafes etc on the sea. Rosso sul Mare was a good restaurant and we ate here several times.
My husband and I had booked a Duchess Villa , which is a one bedded private villa with its on small pool. This was an important break for me as I was frazzled and needed a real rest. At check in , we were advised that as an Elite Expedia customer, we had been upgraded to a Majestic Villa. I was very impressed. The Villa was breaktaking. Two bedrooms,huge terrace, lovely pool. Very secluded and although there is some traffic noise, it was not in the least intrusive. The sea and mountain views are lovely and the whole hotel is imbued with a feeling of calm serenity. The hotel restaurant was lovely and the food good. The hotel is located around a 30 minute walk from La Caleta and its uphill all the way back but taxis are plentiful and cheap, so it's not an issue. As a seasoned traveller, I can honestly say that this was a perfect holiday for me and we will return.
1out of 5
by Ulrich

Völlig inakzeptabel, Vorsicht bei der Buchung

Posted 29-Dec-2015 on Hotels
O.a. Angaben beruhen ausschließlich auf der Tatsache, dass es sich hier um ein nobles 5-Sterne-Hotel handelt (Preis pro Nacht 750EUR), an welches natürlich gewisse Erwartungen gestellt werden. Diese wurden eindeutig nicht erfüllt. Ob hierzu Hotels.com oder das Hotel selbst falsche Angaben geliefert hat wird noch geklärt. Jedenfalls buchte ich eine Villa mit 140m2 mit zwei Betten und Massage im Zimmer. Die Bilder und Angaben auf Hotel.com sind realitätsfern (auch wenn es sich um Beispiele handelt). Das Zimmer hatte vielleicht die Hälfte der angegebenen Größe, es befand sich nur ein Doppelbett darin, die Massage (obwohl bei der Buchung extra bestellt und vom Veranstalter als inkludierter Preis ausgewiesen) wurde verweigert, bzw. es wurde ein signifikanter Aufpreis verlangt. Darüber hinaus war das Hotelpersonal in keiner Weise zuvorkommend und bei der Reklamation sogar unverschämt. Das war insgesamt ein völlig inakzeptabler Aufenthalt, der seine Konsequenzen haben wird.
5out of 5
by Pierre from Toronto

Everything & everybody are top class

Posted 09-Dec-2015 on Hotels
Great Hotel in Tenerife. A very luxurious and relaxing place. Everything is top grade in this Hotel. It is exactly like the photos on their website. The view from the infinity pool is incredible. Great location close to La Caleta, a small fisherman village full of restaurant and Playa Del Duque. You walk to the best golf course on the island. Do not forget to book your tee time at least 2 weeks in advance. The breakfeast are incredible. But the best is the people who are working there. They are phenomenal. I do not think that we could have been at a better place