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Room type

Standard Room (2 adults + 1 child)

Max Occupancy: 3 guests (up to 1 child)

Standard Double Room, Private Bathroom

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Double Room, Pool View (2 adults + 1 child)

Max Occupancy: 3 guests (up to 1 child)

Double Room, Pool View

Max Occupancy: 2 guests (up to 1 child)

Double Room, Sea View

Max Occupancy: 2 guests (up to 1 child)

Double Room, Sea View (2 adults + 1 child)

Max Occupancy: 3 guests (up to 1 child)

Standard Triple Room, Private Bathroom

Max Occupancy: 3 guests

Triple Room, Pool View

Max Occupancy: 3 guests

Triple Room, Sea View

Max Occupancy: 3 guests

Standard Single Room, Private Bathroom

Max Occupancy: 1 guest


Get an overview of this hotel4-star hotel near Loro Parque



Situated in Puerto de la Cruz, this hotel is 0.3 mi (0.5 km) from Taoro Park and 1.5 mi (2.5 km) from Loro Parque. Garden Beach and Ermita de San Juan are also within 15 minutes.

Hotel Features

2 outdoor pools, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a spa tub, and a sauna are onsite.

Room Amenities

All 290 rooms provide balconies or patios, minibars, and TVs. Rainfall showerheads, down comforters, and hair dryers are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

Puerto Palace features 2 outdoor swimming pools, a spa tub, a sauna, and a fitness center. The hotel offers a restaurant. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary high-speed wireless Internet access.

This 4-star property offers access to a business center and a meeting room. 5 meeting rooms are available. This Puerto de la Cruz hotel also offers a children's pool and tour/ticket assistance.

  • Tours/ticket assistance 
  • 24-hour front desk 
  • Sauna 
  • Business center 
  • Free breakfast 
  • Fitness facilities 
  • Free WiFi 
  • Number of outdoor pools - 2 
  • Total number of rooms - 290 
  • Number of floors - 4 
  • One meeting room 
  • Parking (limited spaces) 
  • Conference space size (feet) - 600 
  • Pool sun loungers 
  • Free parking nearby 
  • Number of meeting rooms - 5 
  • Number of buildings/towers - 1 
  • Poolside bar 
  • Restaurant 
  • Tennis on site 
  • Spa tub 
  • Children's pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Miniature golf on site  


Available in some public areas: Free WiFi


Parking (limited spaces), Free parking nearby

Room Amenities

  • Balcony or patio 
  • Air conditioning 
  • Minibar 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Hair dryer 
  • Bidet 
  • Shower/tub combination 
  • Rainfall showerhead 
  • Desk 
  • In-room safe 
  • Television 
  • Rollaway/extra beds available 
  • Cribs/infant beds available 
  • Dial-up Internet access (surcharge) 
  • Down comforter 

Where to Eat

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.

Puerto Palace has a restaurant on site.

Nearby Things to Do

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Miniature golf on site 
  • Volleyball on site 

Spa Services

  • Massages 

Hotel Policies


Check-in time starts at 1:00 PM

Check-in time ends at midnight


Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 August to 9 September.

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