We have just returned from a week in Laguna Park 1. Reading the reviews I was a little worried, but this turned out to be ill founded!
The rooms although basic, are very clean. The maids come into your room every day (even Sunday!).
The service that we received from the hotel staff was second to none. We had a couple of problems, first, we couldn't work out how to use the safe (needs 6 digits not 4) and our room stopped locking. Both times we asked reception for help and someone was at our room within 5 minutes.
We can't comment on the food as we were self catering and we only used the hotel bar one time - and to be fair it was dead in there, but the bar staff did make us feel very welcome.
The pool area is fine, but you do get sunlounger hoggers so try and be out early to get a decent sunbed and position.
Yes, you do have to rent the TV - but who watches TV when you're on holiday, if you want to watch TV stay at home!!!
The kitchen was well appointed with equipment, no electric kettle, but it wasn't hard to boil water on the hob.
No hairdryers in the apartment which caught me out - but my hubby found a travel one in a shop for €17, so no problem there either!
Overall, I would recommend this hotel and will definately return, without hesitation!