2 outdoor pools, pool umbrellas, pool loungers

Reviews of Dreams Jardin Tropical Resort & Spa

4 out of 5
Dreams Jardin Tropical Resort & Spa
Calle Gran Bretana s/n, Costa Adeje, Adeje, Tenerife

Reviews

9.2

Wonderful

Rating 10 - Excellent. 429 out of 668 reviews" "
Rating 8 - Good. 181 out of 668 reviews" "
Rating 6 - Okay. 39 out of 668 reviews" "
Rating 4 - Poor. 11 out of 668 reviews" "
Rating 2 - Terrible. 8 out of 668 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Phoebe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Mar 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Quality manager on 24 Mar 2024
Thank you very much for the excellent evaluation, Sara.We hope to see you again soon.Kind regards,

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Poolside tiling need of repairs..only complaint.hotel facilities very good
Stayed 8 nights in Mar 2024
Response from Quality Manager on 12 Mar 2024
Thank you for your opinion! Your kind words are a real motivation for us, and your feedback also helps us improving. They will be delivered to the rest of departments and staff of the Hotel with no hesitation.We would be very happy to welcome you back soon! Kind regards, Quality Manager

8/10 Good

lucie

Stayed 7 nights in Feb 2024
Response from Quality Manager on 22 Mar 2024
Thank you very much for the excellent evaluation, Lucie.We hope to see you again soon.Kind regards,Quality manager

6/10 Okay

Pauline

Liked: Property conditions & facilities
Stayed 10 nights in Feb 2024
Response from Quality Manager on 16 Feb 2024
Dear Pauline,Thank you very much for the evaluation.We regret if we did not meet your expectations, as we always do our best to provide our guests with unique experience.We hope to have the opportunity to welcome you soon to our resort.Best regards,Quality manager

4/10 Poor

Roberto Silvestri

Travelled with partner
Disliked: Amenities
The room it was nothing like the one we had the previous year. We had to pay an upgrade of £180 to move in a better room. Others problems related to the internal restaurants, made our staying not as pleasant as the previous year.
Stayed 6 nights in Feb 2024
Response from Quality Manager on 8 Feb 2024
Dear Mr. Silvestri,We thank you, first of all, for your loyalty and for once again choosing Dreams Jardin Tropical as your holiday destination in the south of Tenerife.We are truly sorry to read that we have not lived up to your expectations, because the room was not to your liking. Unfortunately, we were fully booked with no other option to change your room situation.Again, thank you for the time you have spent in sending us your feedback.Sincerely,Quality Manager

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Quality Manager on 6 Feb 2024
Merci beaucoup pour l'excellente évaluation, Vivienne.Nous espérons te revoir bientôt.Cordialement,Responsable qualité

6/10 Okay

Karen

Stayed 3 nights in Jan 2024
Response from Quality Manager on 5 Feb 2024
Dear Karen,Thank you for choosing DREAMS Jardin Tropical for your holiday at Tenerife and for the evaluation on your stay with us.We regret if your stay at our resort did not meet your expectations as we always do our best to provide our guests with unique experience and we are sorry that in your case we did not succeed in this proposal.We are looking forward to welcoming you to DREAMS Jardin Tropical.Kind regards,Quality Manager

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful ambience, style, service and club
Stayed 4 nights in Jan 2024
Response from Quality Manager on 3 Feb 2024
Dear Philip,Thank you for sharing your positive review with us with regard to your recent stay in DREAMS Jardin Tropical.We are delighted to know that everything was to your satisfaction throughout your stay.Nothing would please us more than to welcome you back to our hotel in the near future.Kind regards,

10/10 Excellent

Keith G

Travelled with family
Property was great, staff very helpful, beautiful surroundings. Loved our stay, highly recommend
Stayed 7 nights in Jan 2024
Response from Quality Manager on 1 Feb 2024
Dear Keith G,Thank you for your kind feedback after your recent stay at DREAMS Jardin Tropical.We are absolutely delighted to learn that we were able to meet your expectations. Our professional, friendly and courteous team are always on hand to ensure a relaxed and enjoyable stay.We look forward to welcoming you back.Kind regards,Quality Manager

10/10 Excellent

Jean

Travelled with partner
We were blown away by our first trip to Tenerife and just got lucky I guess to stay here. Couldn’t have been happier. Next time may even go half board as the food at the hotel was as good or better than the individual restaurants.
Stayed 5 nights in Jan 2024
Response from Quality Manager on 19 Jan 2024
Dear Jean,Thank you very much for taking part of your time to share a review about Dreams Jardin Tropical on the Expedia website. It is always a pleasure for us reading comments like yours.We love to know that your stay fulfilled all your expectations, and you could fully enjoy all the facilities and services offered. We hope this was just the first of many visits for you to Dreams Jardin Tropical. It will be a pleasure to welcome you back soon!Kindest regards, Quality Manager

10/10 Excellent

Douglas, Berkeley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, comfortable, exciting
Stayed 6 nights in Jan 2024
Response from Quality Manager on 12 Jan 2024
Thank you very much for the excellent review and comments, Douglas.We look forward to seeing you again soon.Best regards,Quality Manager

10/10 Excellent

Raymond

Stayed 3 nights in Dec 2023
Response from Quality Manager on 8 Jan 2024
Thank you very much for the excellent evaluation, Raymond..We hope to see you again soon.Kind regards,Quality manager

10/10 Excellent

ALEXANDER CHRISTOPHER, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for everything: buses, scuba diving, beaches and more
Stayed 4 nights in Nov 2023
Response from Quality Manager on 6 Dec 2023
Dear Alexander Christopher,Thank you very much for sharing your wonderful feedback about your stay in our Dreams Jardin Tropical. It is always a pleasure to receive lovely comments like yours!It would be a real pleasure to welcome you back soon for another perfect stay at Dreams Jardin Tropical.Kindest regards,

10/10 Excellent

ASHLEY

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Quality Manager on 20 Oct 2023
Thank you very much for the excellent evaluation, Ashley.We hope to see you again soon.Kind regards,Quality manager

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Quality Manager on 15 Oct 2023
Dear Pam,Thank you very much for the excellent evaluation.We hope to see you again soon!Kind regards,

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place
Stayed 5 nights in Oct 2023
Response from Quality Manager on 8 Oct 2023
Dear Andrew,Thank you very much for sharing your wonderful feedback about your stay in our Dreams Jardin Tropical on the Expedia website. It is always a pleasure to receive lovely comments like yours!It would be a real pleasure to welcome you back soon for another perfect stay at Dreams Jardin Tropical.Kindest regards,

8/10 Good

Emmanuel

Stayed 6 nights in Sep 2023
Response from Quality manager on 21 Oct 2023
Thank you very much for the excellent evaluation, Emmanuel. We hope to see you again soon. Kind regards,

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and location. Staff very nice and attentive.
Stayed 7 nights in Sep 2023
Response from Quality Manager on 3 Oct 2023
Dear Lee,Thank you for choosing the DREAMS Jardin Tropical as your holiday’s destination!It is a pleasure knowing that your stay was an excellent and relaxing one. We will deliver all your constructive comments to the rest of departments with no hesitation.We hope to see you back again soon!Kind regards, Quality Manager

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 4 nights in Sep 2023
Response from Quality Manager on 25 Sept 2023
Thank you very much for the excellent evaluation, Ann.We hope to see you again soon.Kind regards,Quality manager

10/10 Excellent

Megan

Stayed 6 nights in Sep 2023
Response from Quality Manager on 19 Sept 2023
Thank you very much for the excellent evaluation, Megan.We hope to see you again soon.Kind regards,Quality manager

8/10 Good

Aniko

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The food ingredients were not marked. There were no smoking & no e-cigarette signs around the pool (but the lifeguards did ask the smokers to leave the pool area. ) Otherwise all very clean, nice area, safe location.
Stayed 6 nights in Sep 2023
Response from Quality Manager on 19 Sept 2023
Thank you for your opinion! Your kind words are a real motivation for us, and your feedback also helps us improving. They will be delivered to the rest of departments and staff of the Hotel with no hesitation.We would be very happy to welcome you back soon! Kind regards, Quality Manager

8/10 Good

Charles

Stayed 7 nights in Aug 2023
Response from Quality Manager on 4 Sept 2023
Dear Charles,Thank you very much for choosing DREAMS Jardin Tropical to spend your vacation on this wonderful island.It is a real pleasure to know that you have enjoyed your stay at our Hotel! We will be delighted to welcome you back to our Hotel!Best regards, Quality Manager

10/10 Excellent

ian

Stayed 3 nights in Aug 2023
Response from Quality Manager on 4 Sept 2023
Thank you very much for the excellent evaluation, Ian.We hope to see you again soon.Kind regards,Quality manager

10/10 Excellent

sajed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, service and worth the price.
Amazing service and hotel/resort. Highly recommend walking distance to many restaurants and nearby Siam Park
Stayed 8 nights in Aug 2023
Response from Quality Manager on 20 Aug 2023
Dear Sajed,Thank you very much for taking part of your time to share a review about Dreams Jardin Tropical on the Expedia website. It is always a pleasure for us reading comments like yours.We love to know that your stay fulfilled all your expectations, and you could fully enjoy all the facilities.We hope this was just the first of many visits for you to Dreams Jardin Tropical. It will be a pleasure to welcome you back soon!Kindest regards,

10/10 Excellent

Leonid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We like everything about the hotel especially the architecture. The service was very good. The breakfast was exelent.
Stayed 7 nights in Jul 2023
Response from Quality Manager on 19 Jul 2023
Dear Leonid,Thank you very much for taking part of your time to share a review about Dreams Jardin Tropical on the Expedia website. It is always a pleasure for us reading comments like yours.We love to know that your stay fulfilled all your expectations, and you could fully enjoy all the facilities and services offered, especially the wonderful breakfast at the World Café.We hope this was just the first of many visits for you to Dreams Jardin Tropical. It will be a pleasure to welcome you back soon!Kind regards

10/10 Excellent

Weiqi

Stayed 5 nights in Jun 2023
Response from Quality Manager on 8 Jul 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Sundeep

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is fantastic and we had an enjoyable stay. Its very original in design, thw facilities are good. Restaurants are brilliant, staff are helpful and polite. Spa is good option. Gym view is amazing, equipment is very decent also.
Stayed 3 nights in Jun 2023
Response from Quality Manager on 26 Jun 2023
Dear Sundeep,Thank you for your preference in selecting DREAMS Jardin Tropical for your holiday at Tenerife, as well as for the time you have taken to share your experience with us.It is a great pleasure to know that you had a lovely stay with us, as our guests’ satisfaction is our most important goal. We are glad to read that our exclusive facilities, our gastronomic variety and our staff’s dedication to a service of excellence, were to your liking, providing you with a memorable holiday.It would be a pleasure to welcome you again at DREAMS Jardin Tropical.Kind regards, Quality Manager

10/10 Excellent

Kristopher

Stayed 4 nights in Jun 2023
Response from Quality Manager on 14 Jul 2023
Thank you very much for the excellent evaluation, Kristopher.We hope to see you again soon.Kind regards,Quality manager

8/10 Good

Tisha

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a solo getaway if you just want to rest and relax! Definitely request a room with an ocean view, spectacular sunsets!
Stayed 4 nights in Jun 2023
Response from Quality Manager on 19 Jun 2023
Dear Tisha,Thank you very much for sharing your wonderful feedback about your stay in our Dreams Jardin Tropical on the Expedia website. It is always a pleasure to receive lovely comments like yours!It is a pleasure knowing that your stay was an excellent and relaxing one. We would be very happy to welcome you back soon! Kind regards, Quality Manager

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So much to like! This was a lovely hotel! The staff were courteous, the room was smaller than we have stayed in before but clean. The view of the mountain was great. Loved the aqua fitness in the pool daily. The Spa was awesome. Really had a wonderful holiday here. Thanks Dreams Jardin!
Stayed 3 nights in May 2023
Response from Quality Manager on 12 Jun 2023
Dear Jennifer,Thank you very much for taking part of your time to share a review about Dreams Jardin Tropical on the Expedia website. It is always a pleasure for us reading comments like yours.We love to know that your stay fulfilled all your expectations, and you could fully enjoy all the facilities and services offered.We hope this was just the first of many visits for you to Dreams Jardin Tropical. It will be a pleasure to welcome you back soon!Kindest regards, Quality Manager

8/10 Good

Irene

Stayed 1 night in May 2023
Response from Quality Manager on 30 May 2023
Thank you very much for the excellent evaluation, Irene.We hope to see you again soon.Sunny regards,Quality manager

10/10 Excellent

Shingirai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to be, so peaceful.I highly recommend.
Stayed 1 night in May 2023
Response from Quality Manager on 29 May 2023
Thank you very much for the excellent evaluation, Ms. Shingirai.We hope to see you again soon.Sincerely,Quality manager

10/10 Excellent

Toon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2023
Response from Quality Manager on 29 May 2023
Thank you very much for the excellent evaluation, Mr Toon.We hope to see you again soon.Sincerely,Quality manager

10/10 Excellent

Marianela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful coastal resort. Gorgeous gardens, friendly staff, all you need is here. A great place to relax and soak up the sunshine.
Stayed 4 nights in May 2023
Response from Quality Manager on 25 May 2023
Thank you so much for the excellent rating, Marianela.We will surely deliver your compliments to all the staff and we hope to see you once again soon at our Resort.Best Regards,Quality Manager

10/10 Excellent

Ann

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Lovely building with beautiful gardens and really nice pool. Staff were all soooo helpful and friendly. Food was fab especially in the a la carte restaurants that are part of the half board deal. Can’t wait to go back 😊
Stayed 6 nights in May 2023
Response from Quality Manager on 25 May 2023
Thank you so much for the excellent feedback, Ann.We hope to welcome you here again soon.Best Regards,Quality Manager

10/10 Excellent

Jessica

Stayed 4 nights in May 2023
Response from Quality Manager on 12 Jun 2023
Thank you very much for the excellent evaluation, Jessica.We hope to see you again soon.Sunny regards,Quality manager

10/10 Excellent

Colin

Stayed 9 nights in May 2023
Response from Quality Manager on 25 May 2023
Thank you for the excellent feedback, Colin.Kindest Regards,Quality Manager

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really recommend
Stayed 6 nights in May 2023
Response from Quality Manager on 16 May 2023
Thank you very much for your excellent evaluation, Mr. Jonathan.It is a pleasure to know that you have enjoyed our facilities and that your stay has been magnificent.We hope to see you again soon. Thank you!Best regards from Costa Adeje,Quality manager

10/10 Excellent

Jack Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023
Response from Quality Manager on 16 May 2023
Thank you very much for your excellent evaluation, Mr. Jack Edward.It is a pleasure to know that you have enjoyed our facilities and that your stay has been magnificent.We hope to see you again soon. Thank you!Best regards from Costa Adeje,Quality manager

10/10 Excellent

melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is stunning and perfectly set. The staff are extremely helpful and welcoming. We enjoyed a perfect 10 days; so peaceful and relaxing. We have been many times before, and shall continue to visit this little peace of paradise.
Stayed 10 nights in Apr 2023
Response from Quality Manager on 12 May 2023
Thank you for your opinion!It is a pleasure knowing that your stay was a pleasant one. Comments like yours motivate us and make us really happy. With no hesitation, we will deliver your kind words to the rest of departments.We hope to see you back soon!Kind regards, Quality Manager

8/10 Good

Elena

Stayed 2 nights in May 2023
Response from Quality Manager on 12 May 2023
Thank you very much for your excellent evaluation, Mrs. Elena.It is a pleasure to know that you have enjoyed our facilities and that your stay has been magnificent.We hope to see you again soon. Thank you!A cordial greeting from Costa Adeje,Quality Manager

10/10 Excellent

Sophie

Stayed 1 night in May 2023
Response from Quality Manager on 8 May 2023
Thank you very much for your excellent evaluation, Mrs. Sophie.It is a pleasure to know that he has enjoyed our facilities and that his stay has been magnificent.We hope to see you again soon. Thank you!A cordial greeting from Costa Adeje,Quality Manager

8/10 Good

Svetlana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023
Response from Quality Manager on 3 May 2023
Thank you for choosing DREAMS Jardin Tropical for your island vacation!Thanks for the excellent rating, Svetlana!Kind regards, Quality Manager

10/10 Excellent

stuart

Stayed 7 nights in Apr 2023
Response from Quality Manager on 2 May 2023
Thank you very much for your excellent evaluation, Mr. Stuart.It is a pleasure to know that you have enjoyed our facilities and that your stay has been magnificent.We hope to see you again soon. Thank you!Sunny greetings from Costa Adeje,Quality Manager

10/10 Excellent

Marcel

Stayed 5 nights in Apr 2023
Response from Quality Manager on 15 May 2023
Thank you very much for your excellent evaluation, Marcel.It is a pleasure to know that you have enjoyed our facilities and that your stay has been magnificent.We hope to see you again soon. Thank you!Kind regards,Quality Manager

10/10 Excellent

Stephanie Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel which exceeded expectations. We had a junior suite which was perfect for a family of four. The Preferred Club facilities were well worth the additional cost making this good value. The staff were helpful and courteous and the hotel was beautiful and right next to the sea. A slight niggle was that we were charged for plain water at dinner. That is the only criticism, everything else was perfect and I hope to return.
Stayed 7 nights in Apr 2023
Response from Quality Manager on 17 Apr 2023
Dear Mrs. Stephanie Helen,Thank you for choosing the DREAMS Jardin Tropical as your holiday’s destination!It is a pleasure knowing that your stay was an excellent and relaxing one.Please be informed that half board does not include the drinks, they are to be paid apart.Please be aware that you were lodged in a Suite and not in a Junior Suite as you state in your review. The maximum occupancy for a Junior Suite is for max. 3 occupants and in a Suite 4 occupants.We cannot wait to welcome you again to our DREAMS Jardin Tropical.Sunny regards, Quality ManagerIt is a pleasure knowing that your stay was an excellent and relaxing one. We will deliver all your constructive comments to the rest of departments with no hesitation.We hope to see you back again soon!

10/10 Excellent

Jessica Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 5 nights in Apr 2023
Response from Quality Manager on 17 Apr 2023
Thank you so much for choosing DREAMS Jardin Tropical for your island getaway!Thanks for the excellent comment and rating, Jessica Lucy!Kind regards,Quality manager

4/10 Poor

Anders

Stayed 5 nights in Apr 2023
Response from Quality Manager on 11 Apr 2023
Thank you so much for choosing DREAMS Jardin Tropical for your island getaway!Thanks for the excellent rating, Anders!Kind regards,Quality manager

10/10 Excellent

Desmond

Stayed 9 nights in Mar 2023
Response from Quality Manager on 27 Mar 2023
Dear Mr. Desmond,We appreciate the time you have taken to write this review after your visit and the positive feedback you have shared and for selecting our DREAMS Jardin Tropical for your holidays.We hope to welcome you again, very soon.Kind Regards, Quality Manager