Ratings based on 262 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.1 Room cleanliness
4.4 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Cantabria

Personal del hotel inmejorable.

Posted 25-Jun-2016
Pros: Variedad en la comida, limpieza y trato del personal.
Cons: Yo alargaría un poco la hora de la cena....hasta las 22:00 estaría bien.
Location: Está muy bien ubicado, hay muchos sitios cerca para tomar algo y la playa a 5-10 minutos andando.
Mi pareja y yo hemos pasado una semana en este hotel y la verdad es que hemos estado muy a gusto. Sobretodo con la amabilidad que el personal del hotel te trata, en concreto , los chicos de animación son super majos. La limpieza en la habitación ha sido genial y la cama super grande e increíblemente cómoda.
4out of 5
by A verified traveller

Posted 12-May-2016
Pros: Entertainment. Er werd veel moeite gedaan om afwisselende shows tebrengen. Ook kon je de hele dag door eten of drinken.
Hotel ietwat gedateerd, maar eten en drinken waren goed en entertainment meer dan prima!
4out of 5
by A verified traveller from Scotland

Lovely hotel

Posted 28-Apr-2016
This all inclusive hotel was in good location, the hotel and pool areas were kept very clean however the corridor (3rd floor) was in need of a facelift. Food and drink choices were good however when booking there was no mention of upgrading to a gold band for all inclusive options.
5out of 5
by A verified traveller from UK

Fab hotel for everyone

Posted 28-Apr-2016
The staff are amazing so friendly and always smiling. There is so much choice for food so there is something for everyone. The entertainment was out of this world. There is lots to do for kids too. The hotel is spotlessly clean. You can not fault this hotel. Really impressed on my 1st experience and I will be coming again. I spoke to a lot of people there and it was there 2nd time for a lot of them. The snack bar is so fresh and you will never go hungry. The drinks are on tap to help yourself. Couldn't of asked for a better holiday well done to all the staff.
4out of 5
by A verified traveller from London

Ok hotel, a bit dated, great staff, great food

Posted 19-Apr-2016
Had a great 6 nights with my 2 children, staff great and food very good. The thing that annoyed me seriously was I moved rooms to a larger room after 2 nights. I left my new barbour jacket in the first room, when I asked about it later it had gone! When I queried it at the reception they didnt even apologise! So some one is walking around Tenerife in a brand new barbour!!
4out of 5
by Robert from STEVENSTON

REPLACE ANIMATION CHIEF IN HOTEL

Posted 13-Apr-2016 on Hotels
THE HOTEL WAS GREAT AS USUAL STAFF GREAT, SERVICE GREAT, ANIMATION TEAM WAS THE BIG DISAPPOINTMENT, WHO WHERE POOR CONSIDERING HOW GOOD THE HOTEL WAS BEFORE ,THE SHOWS WHERE POOR THAT THE ANIMATION TEAM DID , DAY TIME ACTIVITY IN MORNING WAS GOOD THEN WHEN THEY COULD BE BOTHERED TO TELL YOU IN THE AFTERNOON WAS NEVER TO PLAN OVERALL VERY POOR, I HAVE BEEN GOING TO THIS HOTEL FOR NINE YEARS EASTER AND XMAS AND IF THINGS DO NOT CHANGE I WILL BE GOING TO ANOTHER HOTEL.
4out of 5
by gurpreet from Birmingham

Great staff

Posted 07-Apr-2016 on Hotels
Nice hotel with lovely staff. Good selection of food but like all buffets if you avoid having a bit of everything on the first day you will feel that you have more variety.
5out of 5
by Malcolm D.

Good fanily hotel

Posted 04-Apr-2016 on Ebookers
Good for family holidays. Rooms clean and tidy Upgrade of room quite expensive at 15 euros . Basic WIF in rooms poor.
5out of 5
by Christopher from Penygraig

Easter in the sun

Posted 02-Apr-2016 on Hotels
We were treated with a warm friendly welcome and drink on arrival and once in our room we were contacted to ask if everything was to our satisfaction. The food was excellent, one of the best all inclusive hotels for choice and variety we have been to. Large swimming pools one heated which our granddaughter loved. Wide variety of snacks and help yourself drinks, particularly liked the bottles of Cava that was available on the bar. The entertainment in the night for both children and adults was very good. During the day there was the children's club with plenty of activities to keep our granddaughter entertained, there was even an Easter egg hunt and a foam party, the animation team were wonderful and worked tirelessly throughout our stay. Even though this time we had our five year old granddaughter with us, who by the way didn't want to leave, we would not hesitate to return as a couple due to the high standard of this hotel, which offered plenty of places where adults on their own could chill such as the jacuzzi area and the bar just off reception with its relaxed laid back feel. All the staff were friendly and helpful and we would not hesitate to recommend this hotel.
4out of 5
by A verified traveller

Dejlig familie ferie

Posted 31-Mar-2016 on Hotels
Min datter og jeg havde et dejligt ophold firedage på dette hotel med masser af god stemning bla pga af et fantastisk personale - vi havde all inklusive og maden var overraskende god og med stor variation. Der var rent på værelset, selve hotellet er lidt slidt og med lidt larm fra aftenunderholdningen - uden det dog kunne ødelægge en dejlig afslappende ferie