Ratings based on 266 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Plagny

Hotel parfait

Posted 10-Aug-2016
Pros: La gentillesse de tout le personnel avant tout. Tout est pensé pour améliorer le séjour, la nourriture est variée et excellente.
Cons: Les sanitaires de la chambre, la baignoire date un peu et une cabine de douche serait beaucoup plus pratique
Location: Très bien situé, mer, bar et commerces à proximité.
Agréablement surpris, vraiment un bon hôtel, il ne manque rien. Le changement de serviettes de piscine est disponible toute la journée, rarement vu dans les hotels souvent il y a des horaires à respecter.
5out of 5
by A verified traveller from alava

Hotel con excelente relación calidad precio

Posted 06-Aug-2016
Pros: El mimo con el que trata el personal
Cons: La variedad de comida en el buffet que hay junto a la piscina,demasiada bolleria industrial
Location: Bien situado en Adeje,cerca de la playa zona comercial y6 restaurantes
Hemos disfrutado durante una semana de nuestra estancia en el hotel ,el trato del personal ha sido fantástico,,en especial los camareros de barra y comedor.Las habitaciones agradables y limpias. La animación nos ha hecho pasar grandes ratos ,y es agradable el mimo que tienen con los mas pequeños. El bufet es muy variado y correcto,destacando los zumos naturales del desayuno y la gran variedad de productos para celiacos,intolerantes a la lactosa...etc.Lo único que no fue de nuestro agrado es el horario de cenas,muy europeo,pero para nosotros que nos cerraran el comedor a las 9,30 se nos quedaba muy corto. Nos encanto la barra de cocteles que pusieron junto ala piscina,aunque solo la ponen una vez a la semana
4out of 5
by A verified traveller from Cantabria

Personal del hotel inmejorable.

Posted 25-Jun-2016
Pros: Variedad en la comida, limpieza y trato del personal.
Cons: Yo alargaría un poco la hora de la cena....hasta las 22:00 estaría bien.
Location: Está muy bien ubicado, hay muchos sitios cerca para tomar algo y la playa a 5-10 minutos andando.
Mi pareja y yo hemos pasado una semana en este hotel y la verdad es que hemos estado muy a gusto. Sobretodo con la amabilidad que el personal del hotel te trata, en concreto , los chicos de animación son super majos. La limpieza en la habitación ha sido genial y la cama super grande e increíblemente cómoda.
4out of 5
by A verified traveller

Posted 12-May-2016
Pros: Entertainment. Er werd veel moeite gedaan om afwisselende shows tebrengen. Ook kon je de hele dag door eten of drinken.
Hotel ietwat gedateerd, maar eten en drinken waren goed en entertainment meer dan prima!
3out of 5
by A verified traveller

Trip

Posted 08-May-2016 on Hotels
Found the rooms small and the pool areas crowded. Food was ok.
4out of 5
by Rob from Usk

Posted 28-Apr-2016 on Hotels
Hotel was as expected and good, the room was a little tired. The staff and food were excellent and looked after us and our two year son amazingly. Would definitely go back
4out of 5
by A verified traveller from Scotland

Lovely hotel

Posted 28-Apr-2016
This all inclusive hotel was in good location, the hotel and pool areas were kept very clean however the corridor (3rd floor) was in need of a facelift. Food and drink choices were good however when booking there was no mention of upgrading to a gold band for all inclusive options.
5out of 5
by A verified traveller from UK

Fab hotel for everyone

Posted 28-Apr-2016
The staff are amazing so friendly and always smiling. There is so much choice for food so there is something for everyone. The entertainment was out of this world. There is lots to do for kids too. The hotel is spotlessly clean. You can not fault this hotel. Really impressed on my 1st experience and I will be coming again. I spoke to a lot of people there and it was there 2nd time for a lot of them. The snack bar is so fresh and you will never go hungry. The drinks are on tap to help yourself. Couldn't of asked for a better holiday well done to all the staff.
4out of 5
by A verified traveller from London

Ok hotel, a bit dated, great staff, great food

Posted 19-Apr-2016
Had a great 6 nights with my 2 children, staff great and food very good. The thing that annoyed me seriously was I moved rooms to a larger room after 2 nights. I left my new barbour jacket in the first room, when I asked about it later it had gone! When I queried it at the reception they didnt even apologise! So some one is walking around Tenerife in a brand new barbour!!
4out of 5
by Robert from STEVENSTON

REPLACE ANIMATION CHIEF IN HOTEL

Posted 13-Apr-2016 on Hotels
THE HOTEL WAS GREAT AS USUAL STAFF GREAT, SERVICE GREAT, ANIMATION TEAM WAS THE BIG DISAPPOINTMENT, WHO WHERE POOR CONSIDERING HOW GOOD THE HOTEL WAS BEFORE ,THE SHOWS WHERE POOR THAT THE ANIMATION TEAM DID , DAY TIME ACTIVITY IN MORNING WAS GOOD THEN WHEN THEY COULD BE BOTHERED TO TELL YOU IN THE AFTERNOON WAS NEVER TO PLAN OVERALL VERY POOR, I HAVE BEEN GOING TO THIS HOTEL FOR NINE YEARS EASTER AND XMAS AND IF THINGS DO NOT CHANGE I WILL BE GOING TO ANOTHER HOTEL.