Ratings based on 304 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from lancashire

Excellent hotel

Posted 15-Nov-2016
Location: This is in the nicest area of Teneriffe I have ever been too, perfect location. Lovely bars and restaurants close by.
We loved this hotel and facilities everything was perfect apart from our room. We Paid for a garden view room but unfortunately our view was a seating area and bar. We found it noisy and although we looked forward to staying in a 5star room this lacked the quality of the hotel. Single beds on castors meant our engagement break was not too romantic. We did complain and got offered another room but this too was not much better, we did see other rooms in our block when the maids were cleaning and they were much nicer than our room although we were told all rooms were the same in this block. We paid £900 for 3 nights in this hotel and although the hotel was beautiful we did feel let down with our room. We enjoyed a lovely engagement but our room did let our expectations down, single beds moving around in the night is not luxurious or romantic. I Staff and hotel were lovely, a double bed and garden view would have made a perfect engagement break!!
4out of 5
by A verified traveller

Posted 30-Oct-2016
Location: Siam water park for kids
Negatives - Not enough drawer space in newly refurbished rooms and annoying power saving cut out if someone leaves the room and the sensor can't detect someone still there (plunged into darkness in the shower one time ! - could be dangerous Positives - staff all very helpful and friendly. Food good.
5out of 5
by A verified traveller from Glasgow

Great hotel, brilliant location

Posted 23-Oct-2016
Location: Good selection of restaurants and bars at Fanabe/Toriviscas
Pool area has lots of comfortable loungers and umbrellas. Breakfast has a good selection from porridge, fruit, cooked breakfast, pancakes etc.
5out of 5
by A verified traveller from England

A well sited, friendly hotel with good facilities.

Posted 20-Oct-2016
Location: The hotel is ideally located in Adeje . Lots of beaches, facilities and entertainment easily and quickly accessible by paved promenade. Fun for all.
Our refurbished room in Dafne Block was clean and comfortable. Room service was good and a minor basin leak was quickly corrected. The buffet style dining area offered a wide choice of well prepared dishes. Activities for children were excellent and well contained. Pool side facilities were very good at all three pools. Bar service was friendly and efficient.
5out of 5
by A verified traveller

Posted 20-Sep-2016
We had an ocean view room with a balcony. The view was spectacular and the balcony had enough privacy and room for both of us to sit and enjoy the air. The beds, while split, were extremely comfortable. The breakfast and dinner service is worth the money! The spread is absolutely fantastic and the chefs there to provide fresh food are spectacular. The saltwater pool can be a little too salty at times, but by midday the water temperature is perfect. The closest beach is a real treat with great water to swim in. Our favorite place was Seasoul with outdoor seating during sunset. With a live singer and great wait staff we were very pleased with our meal
5out of 5
by A verified traveller

Hotel 5 stelle sull'oceano

Posted 18-Sep-2016
Pros: Location, competenza del personale, cura dei dettagli, ottima qualità del cibo
Cons: Nella stanza, al nostro arrivo, era presente uno sgradevole odore di fumo che è perdurato per qualche giorno
Location: Posizione fantastica con piscina centrale che si affaccia direttamente sull'oceano. Ristorazione eccellente, curata e di ottima qualità
Soggiorno di una settimana presso questa bellissima struttura con vista sull'oceano. La sistemazione nel giardino che da sulla piscina interna è stata molto felice in quanto ci permetteva di raggiungere facilmente tutti i servizi, oltre ad avere a disposizione una piscina meravigliosa a 10 metri dalla camera posizionata al piano terra. La colazione e la cena a buffet sono state davvero all'altezza di un resort 5 stelle.
5out of 5
by A verified traveller from Tunis

Hotel luxieux, excellent service, sur la plage

Posted 13-Sep-2016
Tres bien accueillis, petit dej royal Chambre calme Tres belle plage Tout est parfait
5out of 5
by A verified traveller

good hotel

Posted 04-Sep-2016 on Hotels
very nice hotel and services!
2out of 5
by A verified traveller from Dublin

Not a 5* hotel. Construction works on high season.

Posted 29-Aug-2016
What is disappointing was that there were construction/refurbishment works during our stay (mid to late August so high season) so the noise was profound even sometimes during afternoon hours (for e.g. 3-4pm) where most people want to take a nap. Therefore, management seem to have been focused on creating more capacity for the hotel by disturbing the current guests, forgetting that these current guests will never become repeat customers. Obviously, it is their choice and mine not to ever visit another Iberostar. Apart from the above comment which is very important, the food was good and the hotel was generally clean. Staff was also polite.
5out of 5
by Thomas from Camberley

August 2016 Family Holiday

Posted 26-Aug-2016 on Hotels
Excellent 10 night stay. + Food excellent + Pools very good now that the main pool is freshwater. (Perfect depth to not worry about kids at 50-135cm in main pool and slightly deeper in cross pool and salt pool). + Staff very helpful before and during stay + location perfect + entertainment was of good standard and had good mix through stay + the hotel is really spacious and open with almost every area having great sea views - rooms very clean, spacious and adequate for stay but decor was dated although knew this before booking - the free gym is also adequate but no fan so very hot when exercising and would benefit from a few more items of equipment (although it had 80% of what I needed) Overall 9/10 and a great choice for a hotel. Will hope to be back soon.