Ratings based on 122 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
79% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from ledro

complesso alberghiero sufficiente

Posted 28-Jul-2015
Pros: camera pulita ogni giorno e cambio degli asciugamani, piscina esterna molto grande, cucina discreta e varia, parrucchiere, bibite gratis dalle 13.
Cons: la cura di tante attrezzature come la palestra e il campo da tennis, una spa più moderna e dei massaggiatori anche femminili per un uomo..
Location: posizione abb lontana dalla spiaggia a piedi 20 min, negozi in loco poco vari, lago Martinez piacevole ma sempre di piscine si tratta.Noleggiate auto!
camere pulite e spaziose unica nota positiva. albergo poco curato: palestra 3 attrezzi e lasciata andare, campo da tennis sfatiscente, mini spa e piscina interna poco curata, cucina varia ma discreta, la reception sta nell altro hotel a lato.. purtroppo poi il tempo qui al nord è spesso nuvoloso quindi l hotel dovrebbe diventare un rifugio piacevole dove trascorrere le giornate con dei bambini piccoli ma mancano servizi decenti e moderne attrezzature.
2 out of 5
by A verified traveller from Mi

hotel in una posizione tranquilla

Posted 07-Jul-2015
Pros: Le parti comuni
Cons: L'accoglienza al cliente e quello segnalato qui sopra
Location: Posizione tranquilla con vista su Puerto de la Cruz, negozi, ristoranti
vedi e-mail già inviata (problemi al CHECK IN PER DISGUIDO camera non conforme). Televisore in camera del 1910 ... asciugamani lisi non da hotel quattro stelle, sedie del ristorante tutte unte, non se ne salva una. Non abbiamo avuto nemmeno una parola di scusa da parte del personale per il disguido di aver avuto la camera come prenotato, una superior, solamente il giorno dopo. Abbiamo viaggiato dappertutto e non abbiamo mai visto un comportamento del genere ....nemmeno un misero omaggio.... Inoltre non siamo riusciti a dormire per ben tre notti per schiamazzi notturni al bar e piscina sottostante fino alle due di notte se non solo dopo aver chiamato la reception per allontanare i maleducati. Non è la prima volta che soggiorniamo in questo hotel e in precedenza non abbiamo avuto nulla da lamentarci.
3 out of 5
Recommended
for Everyone
by A verified traveller from London

Canarife hotel, blue sea Puerto resort

Posted 19-Jun-2015
Clean hotel, great views from balcony, easy to get to town walking, helpful and pleasant staff, great breakfast buffet. No double beds, mattresses uncomfortable, some strange banging from air vents 24/7, was refused check in until I had paid to use the hotel computer and printer for 3 euros in order to print out my internet reservation which I had on my iPhone, my friend was able to check in without using the hotel computer and printer two days later so maybe the reception staff noticed my annoyance. Was able to use all of the three hotel facilities without any problem and minimal hassle from street sellers, Strombacher inn across the road tried to sell us some left over half drunken bottles of coca cola, the City bar on the other side of street was better.
3 out of 5
Recommended
for Families
by Rasmus

This traveller left a rating score only Posted 30-Apr-2015 on Hotels
4 out of 5
Recommended
for Families
by A verified traveller

Una estancia muy agradable!!! Para repetir

Posted 25-Mar-2015 on Hotels
Mi estancia fue muy agradable, muy buena comida, amabilidad del servicio.
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Well located hotel

Posted 23-Feb-2015
Pros: Mainly its location with access down steps to Puerto, the nearby Botanic Gardens as well as shops, restaurants and bus routes.
Cons: Tea making facilities, free wi-fi access, tv, pillows. But these did not spoil our holiday.
Location: Botanic gardens, bus routes, shops, carnival activities, beach, pleasant neighbourhood. All the attractions of Puerto.
The room we were initially given had a poor outlook but we were relocated to a room with a wonderful outlook towards the mountains across a park. To get the kettle a deposit is required and the same applies to the tv remote control- apparently because they are often stolen, though given the clientele, this seems very unlikely. The rooms are generous and the breakfasts very satisfactory with plenty of fruit.
4 out of 5
Recommended
for Couples
by J d from Belfast UK

Nice hotel and good service

Posted 16-Feb-2015 on Hotels
This is a nice hotel in a great resort.,We stayed all inclusive and the meals wer very good with a good choice of drinks and entertainment. We had the option to use three different hotels adjacent to each other, all with good facilities. I would recommend it. One slight negative was that it was up a steep hill to walk back from the resort centre
3 out of 5
Recommended
for Everyone
by A verified traveller from dl

Vacanza lampo a tenerife

Posted 03-Jan-2015
L'hotel si trova a 120 km dal aereoporto sud e L agenzia nel prenotarmi il pacchetto ha omesso questo piccolo particolare .. Si trova in una zona tranquilla struttura datata personale gentilissimo ma consigliato ad anziani e coppie con bambini . Necessita auto perché mal servito nei trasporti per il centro . Ottimi servizi con ke escursioni ottimo buffet a 12 € tutto incluso . Piscina sauna molto differenti dalle foto proposte
4 out of 5
Recommended
for Families
by Sonia del Mar

This traveller left a rating score only Posted 16-Dec-2014 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from Asturias

muy bien el personal, es amable y comunicativo

Posted 30-Nov-2014
Pros: la zona tranquila y las instalaciones estan bastante bien aunque yo mejoraría la cristalería del bar y la variedad de bebidas
Cons: la moqueta en los pasillos sobretodo frente a los ascensores está muy desgastada y da mal aspecto todo es mejorable.
Location: en cuanto te sitúas la ubicación no es mala, a 15 minutos del centro a pié una zona tranquila y bien comunicada
han sido pocos días, y muchas salidas para conocer sitios interesantes por la isla, en general bastante, bien los desayunos y las cenas abundantes y variados los menús mejorable el pescado.