Ratings based on 118 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveller from Twickenham

Mother and daughter holiday

Posted 05-Nov-2015
Pros: 5th Floor pool bar staff friendly and helpful. Clean, comfortable and spacious room overlooking the road and therefore also the sea.
Cons: Remove the very ill-tempered female receptionist who was rude and snappy to guests in our hearing. Provide wider choice of snack lunches at pool bar.
Location: Short journey from the airport, some shops nearby and approx. 8 minutes walk from the promenade and beach.
The hotel was clean, comfortable and most of the staff were friendly and helpful. Food was buffet style for breakfast and dinner, and we could usually find something suitable to eat from the selection provided. Only the 5th floor pool area had sun from early morning and guests put towels on sun-loungers very early, to reserve their position for later. This, despite notices asking guests NOT to reserve sun-loungers. After the first day, we did the same! Arguments broke out from time to time, when guests noticed that some residents were 'saving' more loungers than they needed, and therefore removed the loungers from their 'guardian'. The snack bar at the ground floor pool provided a limited choice for a light lunch, and catered mainly for 'All Inclusive' guests, whilst we were on 'Half-Board' basis.
4 out of 5
Recommended
for Families
by Karin

This traveller left a rating score only Posted 05-Nov-2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller

No ice cram for kids for 5 days not good enough

Posted 24-Oct-2015
Pros: See aboce
Cons: See above
No ice cream available for all inclusive for 4 days for kids in pool bar.
5 out of 5
Recommended
for Families
by Beatriz

This traveller left a rating score only Posted 19-Oct-2015 on Hotels
4 out of 5
Recommended
for Couples
by A verified traveller

Excellent hotel but one criticism.

Posted 02-Oct-2015 on Hotels
It was a lovely hotel food, cleanliness and staff you could not fault. One thing I would like to comment on is why do they clean the dirty crockery in the middle of the restaurant , it is not nice and also gives the feeling of a canteen.
4 out of 5
Recommended
for Everyone
by A verified traveller

Très bon rapport qualité/prix

Posted 13-Sep-2015
Hôtel conforme aux photos et à la description, personnel très accueillant et à votre disposition, chambres bien entretenues quotidiennement, piscine sur le toit agréable (plus que la principale qui est plus bruillante), à 5 min de la plage et de toutes ses activités, plusieurs centres commerciaux autours de l'hôtel, le restaurant fait un peu cantine mais il fallai s'y attendre avec autant de chambres, plats peu renouvellés mais très correct tout même. Cet hôtel est un bon rapport qualité/prix, nous avons passé un excellant séjour, nous le recommandons que ce soit en couple ou en famille.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Nice hotel. Close proximity to beach and shops.

Posted 20-Aug-2015
Stayed at the Jacaranda with my two daughters. Our room was comfortable and clean. Had to pay for in room WiFi which worked fine, the free WiFi in the hotel lobby did not work which was a shame but apart from that all fine.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent Hotel

Posted 25-Apr-2015
Pros: Great layout and very quiet in corridors at night due to the way the rooms are laid out.
I feel that this hotel was of a very high standard and the only thing that was not to my liking was the evening entertainment but that is personal choice.
Comment from Hotel Management
29-Apr-2015 by The Management, Hotel Management
Dear expedia user, Many thanks for your words and for recognizing the quality of Hotel Jacaranda. We would be happy to have you again here with us. See you soon! Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveller from Sunderland

Convenient and comfortable hotel

Posted 13-Feb-2015
Found our first room comfortable but a bit noisy overnight (clubbers passing below), but were given alternative room, beautiful view and tranquil. Meals very copious, varied, and enjoyable, despite buffet system. Other facilities good, though didnt try pools which were not as convenient as hoped. Hotel well situated for beach and for excursions (via motorway) and plenty of parking available free close to hotel. Altogether a good base for a pleasant holiday.
Comment from Hotel Management
12-Mar-2015 by The Management, Hotel Management
Dear John, Thank you for choosing our hotel. We are happy that you liked our rooms, our cuisine and hotel’s location. As you said, our hotel is located in an exceptional setting close to the sea, near several shopping and leisure facilities. Thank you for mention it. We would love that you pay us another visit in your next trip to Tenerife. We are sure that your holidays can be as great as they have been or better. Best regards,
3 out of 5
Recommended
for Families
by Terje from Skedsmo

Stort hotell med flere bassengområder

Posted 09-Dec-2014 on Hotels
En ukes ferie i desember, beliggenheten er fin. Vi hadde "all inclusive", matutvalget er stort men restauranten har litt stor kantinepreg og du får bedre mat andre steder i Adeje. Hotellet hadde vel hatt godt av en oppgradering.