Ratings based on 107 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Ideal para familias. Media pensión suficiente

Posted 27-Sep-2016
Con el desayuno y la cena no es necesario la comida. Buffet bastante completo. Único pero es q los horarios están pensados para extranjeros y hay a adaptarse
5out of 5
by A verified traveller from Valencia

Posted 16-Aug-2016
Estancia perfecta!!! Un hotel muy bueno y con un montón de servicios tanto para adultos como para niños.
5out of 5
by A verified traveller from Madrid

El mejor hotel de mi vida.

Posted 05-Aug-2016
Pros: Diferente a los hoteles de siempre. Casa rural pero con las comodidades del servicio de habitaciones. La animación infantil. Amabilidad del personal.
Cons: Ruido de los motores del hotel.
Location: La ubicación no está mal pero tampoco está supercerca de la playa.
Es un hotel fabuloso, es como un pueblecito de casitas típico de Tenerife. Cada casita tiene lo necesario para pasar unas vacaciones como si estuvieras en una casa rural pero sin tener que limpiar, es decir, con las comodidades del servicio de habitaciones. El personal es el mejor que nos hemos encontrado nunca y hemos estado en bastantes hoteles tanto dentro como fuera de España. Aunque hay alojado un porcentaje muy alto de personas de otros países de Europa (principalmente de Alemania) a los españoles nos atienden fenomenal, la amabilidad y atención del personal del hotel es intachable. Llama mucho la atención la gran labor que realizan los animadores con los niños en el grupo llamado SOLINO. No es un sitio donde aparcar a los niños, realmente trabajan con dedicación e ilusión, y los niños aprenden y disfrutan un montón. Sinceramente me encantaría volver y lo recomiendo a todo el mundo, con niños o sin niños ya que por ejemplo la piscina es estupenda también.
4out of 5
by A verified traveller from reunion

Posted 27-Jun-2016
Excellent..... most of all for the families it's very fun and attractive i sang To return at the isabel family hotel.....
4out of 5
by Jonathan

Posted 14-May-2016 on Hotels
Perfect for a family break, lots to keep little ones entertained . Food was brilliant too
3out of 5
by Andrew from Edinburgh

Good but apartments in desperate need of update

Posted 28-Mar-2016 on Hotels
Great complex very well kept and in good condition, especially the communal areas. Was let down by the apartment, and particularly the bathroom. The apartment is a good size and kept clean but in desperate need of updating. The bathroom had damp, mouldy and poorly fitting ceiling tiles; wall and floor tiles with mould on the grout; cracks and chips and discolouring to the bath tub; and poorly fitting door and door frame. The complex has the potential to be excellent if only the rooms were modernised.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 02-Jan-2016 on Hotels
5out of 5
by Eugena from Brooklyn, NY

Great Hotel Experience

Posted 27-Dec-2015 on Hotels
This was my first time in Tenerife but will not be the last. I believe what make my stay and that if my friend was our hotel. We were in the best location. We were in close proximity to the beach, good eateries, a major mall, other beautiful hotels, public transports, etc. the hotel Isabel is like a small village. Whom ever the designer is or was has do e a great job on the out lay of the building and space. The rooms are situated like an apartment. The ground is huge and immaculately kept; the restaurant is the communal space especially at dinner and breakfast. The staff are polite, helpful and thoughtful. The whole experience was wonderful. We, my friend and I, were soooo sad to leave. We will stay at the Hotel Isabel when we return to Tenerife next time.
4out of 5
by A verified traveller from Wrexham, North Wales

Spot on location and really nice area

Posted 03-Jul-2015
The only faults with the hotel was wifi only available in the immediate lobby... Could not fault anything else at all with it at all. This is a family resort so no late night party revellers which is good if you want a relaxing stay. Staff all friendly and welcoming, location is ideal for walking to anything and everything in the area. €8 for taxi to Siam Park. Close to Del Duque and San Eugeine. Everything you need is in the immediate area or within walking distance of this hotel. Would highly recommend and return to this hotel.
4out of 5
by Karine

This traveller left a rating score only Posted 20-Apr-2015 on Hotels