Outdoor pool

Reviews of Hotel Blue Sea Interpalace

4 out of 5
Hotel Blue Sea Interpalace
Calle Acevino, 21, Puerto de la Cruz, Tenerife

Reviews

6.8
Rating 10 - Excellent. 46 out of 324 reviews" "
Rating 8 - Good. 124 out of 324 reviews" "
Rating 6 - Okay. 83 out of 324 reviews" "
Rating 4 - Poor. 53 out of 324 reviews" "
Rating 2 - Terrible. 18 out of 324 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Well worth the money paid for. Food choices very basic for all inclusive but enough to have a go at. Drinks, both alcoholic and non alcoholic, were bang on. Staff at the bars were sound, receptionists also (bar one man). Wouldn’t bring my family, much more of a friend’s few days away, as limited for kids.
Stayed 3 nights in Feb 2024

10/10 Excellent

Aleksander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay there. Location is great, rooms are fair for the price. Staff was great all around.
Stayed 3 nights in Feb 2024

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sea view, friendly staff, clean and comfortable room, good variety of food on All Inclusive basis.
Stayed 5 nights in Jan 2024

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel is in the perfect location if you are looking to spend some time in/ around Peurto De La Cruz. While not directly in the centre, it is within easy walking distance. As a basic hotel it has everything you need - clean lobby are and clean bedrooms which were satisfactory. However the hotel is quite worn down and in all honesty I have never had a worse hotel breakfast. Even the "fresh" tomatoes and cucumber were inedible let alone the rest of the food on offer. Staff were okay and attentive, although if you require car parking, don't expect there to be much room in the tiny off road car park across from the hotel. And with a lot of shops cafes and bars on that street, street parking is very slim.
Stayed 6 nights in Dec 2023

4/10 Poor

Summer

Travelled with family
Disliked: Amenities, property conditions & facilities
Food was absolutely disgusting either pork or fish every night, the cleaners kept leaving my back door open, there was 2 cockroaches in my bathroom, air conditioning didn’t work, bar didn’t open until half 10, no entertainment on a night
Stayed 7 nights in Oct 2023

8/10 Good

Michal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our experience
We had a spacious sea view room, the bathroom was a nice size too. We were more than happy with the room. We were half board, but was disappointed with the choice of food. The dining room was like a works canteen. The staff worked hard clearing plates and rushing around, it was done on a budget and it showed. Would recommend eating out and about, it’s worth it, we found some nice restaurants all in walking distance. The pool was freezing so we didn’t go for a swim, which was a shame. But we always managed to get a sun lounger, even though the hotel was packed. The reception was very welcoming and friendly.
Stayed 4 nights in Feb 2023

8/10 Good

Luke

Stayed 7 nights in Nov 2022

4/10 Poor

Simon

Stayed 7 nights in Jun 2022

2/10 Terrible

viktoras

Stayed 7 nights in May 2022

6/10 Okay

Brett

Travelled with partner, Travelled with group
The photos make this hotel look better than it actually is, for example the pool area is very small for the size of hotel, which I imagine is a bigger problem in peak periods. The hotel is looking a little tired in some areas, though you can see the company is making improvements when/where possible. That said the hotel was clean and tidy, staff were helpful, and I felt I got value for money. I’d give it 6.5 out of 10
Stayed 4 nights in Mar 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2022

8/10 Good

Ray

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant couple of days away with friends
Hotel was fabulous as always stayed many times however drinks included in the all inclusive package was poor
Stayed 2 nights in Mar 2021

10/10 Excellent

allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2020
Response from RECEPCION on 26 Jan 2021
Muchísimas gracias por su valoración. Esperamos verle pronto.saludos cordiales

8/10 Good

Halldór Már

Liked: Cleanliness, property conditions & facilities, room comfort
Good value for money
Good value for money
Stayed 5 nights in Oct 2020

10/10 Excellent

Verified traveller

Stayed 11 nights in Jan 2020

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good 👍
All good, room was spacious and had everything I needed staff were very helpful
Stayed 7 nights in Nov 2019

8/10 Good

Piotr

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice view from hotel great location
All good hotel after renovation nice and tidy
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late, and because we informed the hotel, they saved us a cold dinner, not much, but it filled a hole!! Also asked for 2 rooms close to each other, got them next door, whch was also good, roo.s were ones that had recently been renovated, so looked clean and fresh. All in all a lovely relaxing week, would defunately stay again
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious, modern look. We can also use the facilities of the 2 hotels opposite.
Stayed 6 nights in Sep 2019

4/10 Poor

Leigh

Disliked: Staff & service, property conditions & facilities
NOT FAMILY FRIENDLY
We arrived late and we were provided with a packed lunch (the only positive) We were sent to our rooms which are dated, dirty and loud. The first thing was sewing needles on the bedroom carpet. We sat down and opened the packed lunch to find mouldy fruit and soaked wet paper bags. I took them back to reception where they took the bag, laughed and apologied and didnt get offered any alternative. So off to bed I went. Hungry. The pool area is nice however this annoyed us as you can purchase inftables in the shop on the hote.. however BEWARE... These are NOT aloud to be used in the pool! Every family we spoke to were shocked at this.. being a family hotel, you are not alloud any form of toy/ ball/ sinking diving toys in the pool AT ALL and the life guard is VERY strict about this! You are not alloud any food on the loungers, this is a 1st for me. We got a sea view room which unfortuantley you do not get the sun at all (not in May anyway) The pool was signed to close at 6pm however quite a few nights this was closed early. The animation team tried hard with extremely limited resources. You can rent to gold clubs/ tennis rackets which to be honest are just completely dangerous- I took photos of the damaged golf glubs we were given. And there must be only 1 set. We went for tennis rackets one day and nobody had been in the court all day, but because they had paid the deposit and took the rackets we could not play. Night time entertainment for kidsis in another hotel
Stayed 8 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Meals were great and staff very helpful. Very well situated
Stayed 4 nights in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
You get what you pay for. If you want the basics - you get it. We enjoyed our stay but you get what you pay for. Cocktails etc. were machine generated, strong but not exactly tasty. Hotel was clean and tidy. Most areas were a 'help yourself' service.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I like the buffet meals and the drinks. The entertainment was good. The one thing I didnt like wss the attitude of some of the staff. But if you avoid them the holiday was good
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Nice hotel, really clean and the staff was really helpfull to give us the room witb sea sight. Awfull food tho. But for what we paid it was everything more than fair.
Stayed 3 nights in Jan 2019

8/10 Good

Cheryl, Wales UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 minute walk to the beach. Room not available on arrival transferred to sister hotel so was unhappy about this as I felt we lost a day messing about transferring back the next day. We were upgraded to all inclusive as compensation. Also given a sea view room with lovely view but room was small and could do with a bit of an update. Room was very clean though.
Stayed 7 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Dated hotel but quite clean. Some staff were friendly and helpful, others were not. Food was quite reasonable quality and you could always find something to eat.
Stayed 8 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just 2 niggles really 1) Its a mistake to mix full inclus with B&B customers because if you're socializing with other customers it means B&b customers pay a quite expensive price for drinks and food around the pool & other facilities also makes for awkward moments when wanting buy a drink for someone else. 2) I think Blue sea don't really want B&B customers because the impression i got when i checked in was "heres your room key ,now go & get on with your stay don't bother us again till you leave " just because youre B&B wrist,nobody asked me if i wanted anything or interested what i was doing till i checked out !I stayed at a neiboring hotel 2 years ago was a goodwelcome ,pity blue sea are too big to care !
Stayed 7 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good value hotel for all inclusive
Resort is 3 hotels - guests of Interpalace have access to facilities of all 3 hotels, have visited several times before Drinks good, breakfast & evening meal good, lunch ok - restaurant very busy as only 1 of 3 open for lunch. Pools cool, entertainment not as good as previous years Staff friendly & helpful Free wifi in reception only, chargeable available in rest of hotel, e6 per day or e25 per week Hotel has just started charging for spa facilities
Stayed 3 nights in Apr 2018

4/10 Poor

Skye

Disliked: Staff & service
Great pools and food, terrible WiFi
This hotel is one of three across the street from one another, and you can use the great swimming pools (3 outdoor, 1 indoor/warmed water) and restaurants/bars at any of them. The dinner and breakfast buffets are great, quality hot foods (dinner better than breakfast). Drinks besides water are not free with dinner, and they will watch you like a hawk if you try. The music in the lobbies is comically 80s and what I imagine older Europeans listen to in terms of American old-school singers, like very hokey. Speaking of which, hotel staff does NOT speak English, so if you’re an American or Brit it’s a struggle. Dutch and German are more common, some Italian and Portuguese, and the Canadian dialect of Spanish (drop the S). The location near La Paz is walkable to the beach promenade down the hill, and is about a 2.5 hour bus ride on Line 343 to the Sur airport (a little less to Norte) (Sidenote: bus is always late Toward the airport due to traffic so plan accordingly (I and 3 other passengers almost missed flight). The hotel has great activities for day trips albeit a little pricey. I did not like that the WiFi at the hotel lobby is the most frustrating, slow, and dropped connections on the planet, and don’t bother to buy the room one because it is even worse. I missed a work meeting after 21 minutes of frustration with hotel WiFi. Don’t think you will get any work done. At the airport or from home, bring your own portable WiFi or an international data plan.

8/10 Good

kellye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay!
We enjoyed our 8 day stay. The room was comfortable. Meals we’re ok. The Animation Team is great! Our 6 year old son had a ball at mini disco! We loved all the activities sponsored by the hotel. The best thing is that you can use the facilities at the 2 sister hotels, which are right across the street! Good location. We would stay again when we are in Tenerife:-)
Stayed 9 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in Jan 2018
Response from Cory on 17 Nov 2018
Thank you for you comments Kind Regards

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location but dated
Pleasant hotel in good location. Large bedroom with good balcony. Attractive pool area. Breakfast choices good. Self service. The hotel needs some refurbishment and investment.
Stayed 7 nights in Nov 2017

6/10 Okay

Vicky , Edinburgh, Scotland

Liked: Cleanliness
Nice quiet area for a solo traveler getaway
Nice pool which has plenty of areas which get the sun all day. Plenty of choice at buffet breakfast from cooked to continental. Not too far from the town of Puerto de La Cruz, nice walk to town with beautiful scenery all around. Reception staff a little abrupt when I asked for my passport back as they took it for about half an hour when I checked in.
Stayed 7 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Aug 2017

2/10 Terrible

jerome

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible hotel
horrible smell around hotel and pool, staff were rude, no entertainment at night, have to pay for wifi in room but only one device can connect and it still doesnt work. air con in room didnt work. tv remote was snapped. meant to be a 4 star hotel but was holes in ceiling. overall wasa horrible stay and would not recommend to anyone, asked for a double bed but got 2 singles
snapped tv remote
hole in ceiling
Stayed 13 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice stay
Freindly staff welcoming and easy to deal with

6/10 Okay

sebastian 34, Southampton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No iron Ironing service to be ready 2 days places
Great location for family, quiet and lovely views Outdated design but overall good and clean Breakfast Ok. Wouldn't go for full board or all inclusive No iron in the hotel which is downside Bit far from centre of town Good for older people or families Clean

4/10 Poor

DD, D

Disliked: Property conditions & facilities, room comfort
No no hotel !!
I asked the cleaning lady about how often do they change the sheets and she answered me every 4 days, I stayed 8 nights and never changed the sheets, not even once - do not recommend this hotel at all, ohh and I got the half pension, means breakfast and dinner - the food is not good at all

2/10 Terrible

adam, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience ever
Pretty much our worst experience with a hotel ever. We weren't given the room we had booked and paid for. There is no gym etc as indicated. There is no free parking. Actually no parking at all you have to park in adjacent streets. Hotel staff are very rude and unaccomodating. I don't understand how this hotel has a 4 star rating. I would have been disappointed with this hotel if I had booked it as a 3 star.

4/10 Poor

pat, ireland

Disliked: Property conditions & facilities, room comfort
Not a great hotel. Difficult walk to beach.
Overall first feeling was wondering how this hotel was rated 4 star. As week went on the feeling grew. The corridor to our room was very tired looking. The room itself was the same with a strong smell of smoke. Nice enough ensuite. Breakfast after 2nd morning was predictable as was dinner. Hotel catered mostly for a German clientele and made no effort to include anyone else. No facilities on site other than pool and outside bar. There were in sister hotels but one had to find out for themselves. Area was good for walker's. Plenty of walking tours. Public transport system exceptional. Overall view is while the town is a lovely spot full of nice places to eat and drink this hotel was to far out from the main center with a difficult walk home. I thought it did not live up to 4 star billing and would in my opinion be a poor 3 star.

4/10 Poor

Louise, Wiltshire, UK

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Extremely Disappointing in virtually every aspect
Having just spent a week at this hotel, I struggle to find anything to recommend about it. From the start, the staff were unwelcoming and unfriendly with barely a smile upon check-in. Our first impression of our sea view room was extremely disappointing as the view was obstructed by the ugly hotel over the road. Further, the double bed was simply 2 singles pushed together that both had hard and uncomfortable mattresses, the room facilities were very poor with not even a kettle provided, nevermind complimentary tea or coffee supplies which I would expect as standard in any hotel with atleast 2 stars. Reception did not even have an iron in the hotel for guest use. The food in the buffet looked better than it tasted and after having just 2 breakfasts and 1 dinner there, we chose to eat every meal outside the hotel despite having paid for half-board. The decor of the room and hotel in general were very tired and in need of updating urgently. The one positive thing I can find is that the housekeeping staff kept the hotel clean and were polite for the most part. The behaviour of the staff on Reception was very unprofessional and I witnessed several occasions where they treated guests without courtesy and as nuisance. If I had any confidence in the attitude or willingness of the staff to address any of these issues I would have made a formal complaint but I decided to instead leave my impressions online. I would definitely not recommend staying at this hotel to anyone.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel that gets cleaned but needs renovation
-This is definitely an old hotel, that urgently needs renovation. The rooms are cleaned, but there are stains and holes and frayed carpets everywhere. Bathroom was renovated some time, so that was in better shape. -There was a in principle nice swimming pool but it reeked like toilets or sewage, so that it was no pleasure at all. - The rooms do not have Wifi and the Wifi in the Lobby is slow and unreliable. - For getting towels for the swimming pool you had to deposit 10 Euros for the whole stay. Would you have liked to have the towel washed, it would have cost 1Euro per washing (what a cheap place!) - The hotel was cheap, but it was not worth more either. - I had a nice view of the ocean.

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
The food is horrible, cold and gross! Everything else was just ok. Would not recommend all-inclusive.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Rude staff
Rude reception staff. Very out dated hotel. Dirty towels in the room. Lovely food and staff for breakfast and dinner. Nice sea View

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Tired hotel long way from beach and town
Beds very out dated old TV seventies style grundig safe didn't work maintenance man says it's kaput and left the room hotel old fashioned

10/10 Excellent

Nalaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel than it says in the reviews
I'm glad that I did not listen to the reviews. The hotel was nice Might not be 4 star but certainly 3 star. Well worth for the price we paid. I requested a sea view did not get one in the first day but when i spoke to the receptionist she kindly arranged one for the next day. The room was clean, and was cleaned every day. We stayed half board: The food was ok. The menu changed every night. The temperatures were ok was not bad as reviews say. The waiting staff was friendly and very helpful. How ever I have to say the reception staff need to Improve apart form the receptionist (She was always helpful) that helped me change the room others were not that bothered about customers. The guy who does tours helped us to book a good tour to mount Tide. The lovely lady who worked in the mini mart was really help full better than the other in reception. The hotel really need new carpets and TV's. But all that aside I enjoyed my stay. It was a lovely short break.

6/10 Okay

george, miami

Liked: Cleanliness, room comfort
Lives up to 3 star rating
Room was surprisingly large but traffic from busy street was annoying.Housekeeping very thorough.Buffet selection was adequate and food taste was average.Reception staff did not go out of the way to utter pleasantries nor were they offensive.Upon our arrival we decided to get a drink at the bar where posted closing time was 7pm.We are 11 minutes prior but were told it was closed and to go elsewhere.Dining room staff were polite and helpful.Hotel was convenient for our purposes and we do not regret our choice