2 outdoor pools, pool loungers
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Reviews of Tigotan Lovers & Friends Playa de las Américas - Adults Only (+18)

4 out of 5
Tigotan Lovers & Friends Playa de las Américas - Adults Only (+18)
C/ Noelia Alfonso Cabrera 6, Playa de las Americas, Arona, Tenerife

Reviews

8.8

Excellent

Rating 10 - Excellent. 188 out of 354 reviews" "
Rating 8 - Good. 121 out of 354 reviews" "
Rating 6 - Okay. 28 out of 354 reviews" "
Rating 4 - Poor. 10 out of 354 reviews" "
Rating 2 - Terrible. 7 out of 354 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Trip!
Wonderful from start to finish! We are already planning our return trip for next year. Hotel staff always on hand to assist, Guest Experience booked our excursions and when we asked if it was possible to move rooms to get the evening sun on our balcony they were very accommodating, as promised the very next morning we moved rooms! Overall lovely stay, ideal location, fabulous cocktails, great evening entertainment and wide variety of food selections for both breakfast and dinner. Would definitely recommend!!
Stayed 5 nights in Nov 2023
Response from GEX Experience on 7 Dec 2023
Dear Sophie,First of all, thank you very much for taking the time to share your feedback. We are very thrilled and motivated by your comments! It was a pleasure for us to have you as a guest and hopefully we will see you soon!Best regards and happy holidays!

10/10 Excellent

Grace

Stayed 4 nights in Sep 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were excellent and hotel was brilliant. Definitely go back
Stayed 6 nights in Dec 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good very nice
Could not fault it on location or indeed facilities! Really happy with the hotel!
Stayed 8 nights in Apr 2022

10/10 Excellent

Dr J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem. Modern hotel.
Amazing hotel. Great value for money. Modern rooms, great pools, really good food, good gym, well located and the staff is extremely friendly- particularly Alexis, Mar, Abdullah, Aitor…
Stayed 5 nights in Apr 2022

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel with Outstanding Staff
I stayed here for 5 nights with my friend for a relaxing break. The hotel is wonderful. It is in a wonderful location, walking distance from everything you need. The rooftop pool was fabulous and I would recommend booking this area. The view from this place is gorgeous. The food was great, both breakfast and dinner. The selection was unbelievable. Something for every taste. The staff in this hotel were amazing. Everyone was so helpful and friendly. Nothing was an issue from anyone you approached. Outstanding!
Stayed 5 nights in Apr 2022

6/10 Okay

Evaldas

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, food was brilliant, entertainment was awesome
Stayed 5 nights in Dec 2021

6/10 Okay

Alan

Disliked: Staff & service
Overpriced
It seemed as if all the staff were beginners. The range of the menu on offer was huge, but its no good if you can't deliver quality cooking. (A Gordon Ramsay nightmare). The serving staff seem to think they were on holiday too. Little bundles of hair were on the floor around my room for the duration. (I'm bald). Good location.
Stayed 28 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, friendly staff in a good location with a nice pool area and clean comfortable rooms.
Stayed 2 nights in Aug 2021

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday
Great hotel excellent amenities. Nightly entertainment was very good both at the pool and inside. Food was very good with plenty of choice. Very well located. Would stay again. Never a problem getting sunbeds.
Stayed 5 nights in Mar 2020

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel
Stunning hotel. Excellent stay. Good great. Staff were so helpful and friendly. Special mention to one of the bar maids from the roof top bar (Saida) she looked after us very well. Would come again.
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 ***** 5 Star Entertainment during the day and night
Stayed 14 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved this hotel, very clean and very friendly staff. would return and highly recommend. food was also very good and great central location. everything of interest to us was in walking distance
Stayed 8 nights in Jan 2020

8/10 Good

Birna Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Honeymoon
Me and my partner stayed here for our honeymoon, it was beyond amazing! From checking in to checking out the staff were friendly and helpful. The hotel was lovely, great facilities. Rooms were clean and modern. Great range of choice for breakfast, Buffet style. Gorgeous lunch on the roof top bar area also. We loved every minute, definitely recommend!
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very clean throughout wherever you go from the rooms to the restaurant, reception area, pool side and spa area. Lovely and inviting. Modern decorations. Absolutely loved it.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019

10/10 Excellent

Colm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Loved my stay
Stayed 9 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time to stay at this hotel & it was better this time which was amazing . All the staff were always smiling & they were very friendly & extremely helpful. The food choices served every evening for dinner was amazing , there was so much & very tasteful .Also the breakfast was also fabulous & plentiful . The cleanliness of the pool area was spotless & the rooms was well looked after . The cleaning staff were very helpful . We look forward to our next visit to thus hotel
Stayed 8 nights in Mar 2019

8/10 Good

Pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in Jan
Just as previous reviewers have said food amazing very clean. Modern feel. Didn’t have a pool view room and having now stayed would really have made a difference having one so I’d definitely ask. Looking out of hotel towards pool ask for rooms on right hand side. The rooftop area is beautiful, expected to pay a bit more for view and service but prices were a bit steep even compared to prices elsewhere in the hotel. Gym equipped with what you’d need though I did t use it. Spa area looked lovely though again didn’t use. Wasn’t told until I asked to book a bed on the rooftop that it was €40 each although that was used as a credit towards any food/drink purchased while you were there so if spending day up there you’d definitely be able to use it. We ended up a bit burnt and as no shade, umbrellas had to cancel so ended up not using. Was very nice for drinks later watching sunset though. Staff really friendly, removes cleaned daily. Used hairdressers for blow dry and curls which was €30. Relatively pleased with it as don’t suppose it’s ever the same as your regular hairdresser. We travelled last week in Jan. Sun lower than summer so areas of pool a bit shaded but still plenty beds in sunny spots. There was a foam pool party which was good fun. Didn’t stay in for any of the nighttime entertainment but it was always busy. I’d definitely recommend it and would go back.
Stayed 5 nights in Jan 2019

4/10 Poor

Anne

Liked: Property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel
First time at the tigotan hotel in Tenerife & it won’t be the last. Everything about it was spot on. Food, staff, ambience, cleanliness. All perfect.
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect stay!
Had an amazing stay, the hotel staff made it perfect, so friendly and great recommendations for restaurants etc. Lovely hotel too, loads of space to sunbathe. Rooftop cafe/bar is a brilliant place to sit and relax with a drink with great views and the rooftop area is gorgeous! I went in January so not as busy so the experience may be different in peak times! Although i had the basic room it was clean and adequate for what we needed, with view of the street which wasnt too bad as we had mountain views also. Will definitely stay again.
Stayed 3 nights in Jan 2019

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tigotan Tenerife
Despite being a little disappointed initially with the room as it wasn’t quite as big or plush as it looked on the pictures, we found it to be very clean & comfortable for a basic room. Every member of staff we encountered was helpful, cheerful & friendly. The animation team worked extremely hard to entertain and get people involved but were never too pushy if you didn’t want to join in. The evening entertainment was mostly of a high standard. The food was extremely varied and delicious and the restaurant staff great. Although not next to the beach, it was only a short walk away and in a nice quiet location. The pool area was clean & tidy with plenty of sun beds.
Stayed 14 nights in Jan 2019

6/10 Okay

Jim

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 11 nights in Dec 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2018

10/10 Excellent

Michael

Staff, service, facilities, food - everything was just perfect!
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very expensive, nothing included. rude staff
Stayed 3 nights in Sep 2018

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

10/10 Excellent

Allan, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great location and services
Excellent hotel, plenty of pools and sun beds. Food is excellent and good choice. Staff are brilliant, very accommodating and welcoming.
Stayed 7 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Everything about the hotel was really enjoyable one of the best i have stayed in and would certainly go there again
Stayed 18 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant 5 day stay.
Good hotel and great food.
Stayed 5 nights in Jun 2018

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I have ever stayed in.. From start to finish the staff could not do enough for you. The food was second to none. Just could not fault this hotel.

8/10 Good

Stuart, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ok
Las Americas too crowded for our liking. Hotel ok. Food good. Sun beds often in short supply - some saved all day but not used......
Stayed 11 nights in Mar 2018

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Below average hotel ,not a place for quiet , relaxing vacation ,do not recommend and do not wish back.