Ratings based on 176 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
87% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

perfect location

Posted 28-Sep-2016
Pros: breakfast buffet was amazing, great choice and lovely setting
Location: Outstanding restaurants in Costa Adeje. Highly recommend Coer De Fillet and Carlos
High quality hotel with exceptional staff. Reception staff gave a fabulous welcome and lovely touch to have champagne on arrival
4out of 5
by A verified traveller

Schönes Hotel in attraktiver Lage

Posted 28-Sep-2016
Hotel mit seiner geschmackvollen Ausstattung, gutem Service, ruhige Lage an schönem Küstenabschnitt insgesamt super! Das Personal durchgängig freundlich. Internationales Publikum aller Altersklassen, d.h. gesunde, angenehme Mischung. Frühstücksbuffet umfangreich, oft mit dezenter Livemusik begleitet. Wermutstropfen war lediglich das Abendbuffet. Diese war zwar vielseitig, aber nicht gut genug für ein 5* Hotel. Auch die Weinkarte war sehr übersichtlich. D.h. kulinarisch kein Spitzenhotel.
2out of 5
by A verified traveller from Sachsen

Hotel in Strandnähe, aber sonst nichts

Posted 24-Sep-2016
Hotel wird durch die günstige Angebote auch vom entsprechenden Puplilum gebucht. Es wird zunehmend von Osteuropären gebucht, die die gesellschaftliche, westliche Grundordnung nicht einhält. Das Hotel wird in Kürze mindestens einen Stern abgeben müssen !!! Leitende Hotelangestellte müssten m. E. Wenigstens einmal in einem Zimmer übernachten um die Qualität bewerten bzw. mit ruhigem Gewissen zuteilen zu können. Wir sind einmal nach acht Tagen umgezogen und hätten noch einmal umziehen müssen. Aber wir haben den erneuten Lärm erduldet, weil ein Umzug immer mit viel Arbeit zusammenhängt.
5out of 5
by A verified traveller from London

Excellent

Posted 11-Sep-2016
Excellent 5* hotel, friendly staff, great facilities. If you're looking for relaxation, luxury and a chilled atmosphere this is the hotel for you. Really close to a lovely quiet beach and some good quality restaurants. Walkable distance to some of the other beaches along the coast or a short taxi ride.
Comment from Hotel Management
21-Sep-2016 by Quality department, Hotel Management
Dear JJ & LA, Thank you very much for your positive, kind and lovely assessment about Dream Gran Tacande on TripAdvisor. We are thrilled to read you found our hotel excellent, the facilities great and thank you for mentioning how perfect our hotel is for relaxation, having chilled atmosphere and luxury. Furthermore, it is fantastic our staff were friendly as they all work extremely hard to provide our guests an unforgettable holiday like the one they deserve. As you mentioned, our hotel is located in Costa Adeje near the lovely Playa de Duque, which is very quiet and beautiful, and our guests can as well reach many other beaches walking along the promenade. In conclusion, we want to thank you again for your wonderful review and we would be glad to welcome you back at our Dream Gran Tacande in the near future. Kind regards,
5out of 5
by A verified traveller from roma

ottimo albergo

Posted 05-Sep-2016
Ottimo albergo a due passi dal mare, in zona tranquilla ma centrale. personale molto gentile e disponibile.
4out of 5
by A verified traveller

Posted 26-Aug-2016
Bar Bocana non all'altezza sia per qualità del cibo sia per scarsità di scelta. Pulizia camere eccellente. Gentilezza personale bar e ristorante eccellente. Intrattenimenti scarsi.
Comment from Hotel Management
08-Sep-2016 by Quality department, Hotel Management
Caro utente Expedia , Prima di tutto vorremmo ringraziarvi per condividere i vostri pensieri sul nostro Dream Gran Tacande su Expedia. Da un lato, siamo entusiasti di leggere che siete molto soddisfatti con le camere e con la pulizia impeccabile . Inoltre, siamo lieti che avete trovare il personale del nostro bar e ristorante estremamente cordiale. Inoltre, è molto positivo che vi sia piaciuto il cibo nel nostro ristorante Zurrón. D'altra parte, siamo molto dispiaciuti per la notizia che il nostro ristorante Bocana accanto alla piscina non era in grado di essere all'altezza delle vostre aspettative, come é stato il nostro servizio dell'animazione. Durante il giorno ci sono diverse attività e sport e il nostro team di animazione progetta un intrattenimento diverso ogni sera. Grazie per aver scelto il nostro hotel come meta delle vostre vacanze. Ci auguriamo che sceglierete Dreamplace Hotels & Resorts, una volta di più per la vostra prossima vacanza rilassante. Cordiali saluti,
3out of 5
by A verified traveller

Some issues

Posted 12-Aug-2016
Some issues.. Not 4/5 star.. Some staff not as friendly to some guests as others.. If your face fits...!! Nice hotel.. Mostly the issues were with staff...
Comment from Hotel Management
07-Sep-2016 by Quality department, Hotel Management
Dear expedia user, We would like to thank you for having spent your valuable time on publishing your impressions about Dream Gran Tacande on Expedia. Firstly, we are delighted to know you found our hotel nice. On the contrary, we are concerned to know we could not meet your expectations and it saddened us to read that you had some inconveniences with some members of our staff. The quality and the professionalism of our entire team are very important factors to Dreamplace Hotels & Resorts and we will make sure situations like this will not occur again. We would like to apologize if you did not have this impression. The opinion of our guests is very important to us and therefore we would like to thank you for writing this comment to help us improve the hotel. We sincerely hope to have the pleasure to welcome you back in the future in our Dream Gran Tacande to give you a second and better experience. Kind regards,
5out of 5
by A verified traveller from Isle of Man

Great hotel. Dry close to the beach has great pool

Posted 28-Jul-2016
Pros: Food, pool, rooms all good
Pool great, food excellent, evening meal selection amazing. Rooms clean and with good facilities including quiet air con
Comment from Hotel Management
07-Sep-2016 by Quality department, Hotel Management
Dear Paul, Thank you for your time and recognition; it is an honour to read that we exceeded your expectations in Dream Gran Tacande. Thank you for sharing it with us on Expedia. As you mentioned our hotel is located near the wonderful playa del Duque and as well as many restaurants and shops nearby. Furthermore, we are delighted you liked our pool area so much and enjoyed our excellent food especially the amazing evening meal selection. We offer a wide variety of different dishes to provide something for all guests, we are glad we could satisfy you in this point. It is wonderful you found our rooms clean and with good facilities and liked the quiet air conditioning. Our rooms are all spacious and offer everything our guests may need during their stay. In conclusion, we are thankful for your wonderful review and would like to welcome you soon again in Dream Gran Tacande. Best regards,
5out of 5
by A verified traveller from Manchester

Lovely hotel next to the beach in 'true' Adeje

Posted 03-Jul-2016
We booked ocean view room on b&b basis. Great location in Costa Adeje on Duque beach. Lovely hotel, great pool area, spa and gym. Spacious reception and bar areas. Not sure why they don't have a la carte restaurant like the other 5* hotels in the area.
Comment from Hotel Management
07-Sep-2016 by Quality department, Hotel Management
Dear SoCal, Thank you for taking the time to review your experience at our Dream Gran Tacande on Expedia. It is wonderful you liked our great location. Our hotel is located in Costa Adeje with the amazing Playa del Duque and various shopping centers within a few minutes walking distance. Furthermore, we are delighted you found our hotel lovely, the pool area, spa and gym great and liked our spacious reception and bar areas. To conclude, we are delighted to hear that you thought our hotel was lovely and we certainly hope you come back to our Dream Gran Tacande again soon. Kind regards,
5out of 5
by Cathy from liverpool

Fantastic - will definitely be returning

Posted 08-Jun-2016 on Hotels
Had a fantastic little break. The staff in the hotel were fabulous as was the food - absolutely amazing!! Will definitely be visiting again.
Comment from Hotel Management
15-Jul-2016 by Quality department, Hotel Management
Dear Cathy, It is an honour to receive your wonderful comments of Dream Gran Tacande on TripAdvisor. Reading about your fantastic little break is superb, giving you the rest and relaxation you most certainly deserved! We are very pleased to hear that our staff were fabulous throughout your stay, creating a great holiday experience as well as a professional and efficient service. Moreover, thank you for mentioning your satisfaction about the food, which is a fantastic complement to our hardworking chefs! ¡Muchas gracias! We are thrilled to know you will be returning again, and look forward to giving you a warm welcome back soon.