Friendly staff at reception, check in was efficient. The standard junior suite room is spacious with really comfortable beds! There is a kitchenette in the room and it is well equipped (kettle, toaster, coffee maker, cutlery and crockery). Bathroom is also a good size with shower. Flat screen TV in room (even had BBC 1 and 2 channels!) The balcony was on the front of the hotel, overlooking restaurants and shops but not too noisy. Air conditioning worked fine and free wifi in room ran smoothly. The breakfast buffet offered a good variety of food of decent quality. There was cooked English breakfast, fruit, cereals, bread and pastries, cold hams and cheeses, fruit juices and tea/coffee. Was on bed and breakfast so cannot comment on what lunch/dinner was like as I ate out. The pool did not open until 9 am each morning but I preferred to go to the beaches. It is an adults only hotel so if you prefer a bit of serenity, then this place is for you. Hotel is in an ideal location in the south side of Playa de las Americas, close to plenty of restaurants and shops. Troya and Las Vistas beaches are nearby (only 10 minutes walk away). About a 25 minute walk to the bus station if you are looking to venture elsewhere on the island. Overall, a very pleasant experience and would definitely stay here again if I was to return to this area.