Ratings based on 169 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller

Good location, dated, unfriendly reception staff,

Posted 25-May-2017
Unwelcome arrival, complaint of filthy dirty Jacuzzi nozzles ignored. Spacious room. Would not return.
4 out of 5
Recommended
for Everyone
by A verified traveller from uk

Posted 22-May-2017
Great hotel and facilities. Staff very friendly and great selection on the buffet food.
4 out of 5
Recommended
for Everyone
by A verified traveller from Wales

Nice hotel close to all amenities

Posted 22-May-2017
Pros: The pool area was spacious with plenty of sun loungers and umbrellas.
Cons: The dining room was overcrowded especially at breakfast Swimming pools needed to be managed better as children were allowed in Adult pool
Location: A stone throw away from shopping centers and restaurants. The Beach was a 5 minute walk
The Hotel was clean and well maintained, rooms were well equipped with a safety deposit box, kettle and fridge.
5 out of 5
Recommended
for Everyone
by A verified traveller

Clean, modern hotel with lovely, helpful staff

Posted 18-May-2017
Just back from a 4 night stay at the Jacaranda. We were very impressed with the room - clean, modern and a great size. Reception staff were extremely helpful. Massive hotel but run very efficiently.
5 out of 5
Recommended
for Everyone
by A verified traveller from Almeria, Spain

Good hotel with plenty going on

Posted 18-Apr-2017
Cons: Carpeted corridors and more waiting staff in the dining room, also a return to two sitting system at dinner would relieve the congestion at peak time.
Overall an very good hotel but there was the issue of people arriving and departing at unsociable hours with wheeled suitcases making terrible noise on the tiled corridors. There is plenty of activities for children and entertainment in two locations every night.
4 out of 5
Recommended
for Everyone
by A verified traveller from Kent, UK

Pleasant but not 1 of the best 4* hotels in Adeje

Posted 13-Apr-2017
Pros: Location is great - just a few mins walk from the beach and seafront. Quality and choice of food was generally very good
Cons: Tennis court was very worn Only one pool heated and not possible to swim in there as too crowded Not enough staff on duty in the restaurant
I don't like to criticise hotels and their staff but this hotel seemed to be struggling to cope with the numbers of people staying there. We often struggled to find a table in the dining room at breakfast and dinner time and meal times generally were quite frantic. Many parts of the hotel were very nice but other parts were tired and very worn. Main bar closed at midnight which was strange for a Spanish hotel.
2 out of 5
by A verified traveller

Its not a 4 star property , is more a service apt.

Posted 11-Apr-2017
Pros: Pools and activities they offer for kids.
Cons: Every thing else...
The only good thing about this property is the activities they offer for kids...NOTHING ELSE will get me back here.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in good location

Posted 26-Mar-2017
Great location, friendly staff and lovely pool areas
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient, comfortable hotel

Posted 25-Mar-2017
Sound catering, spacious comfortable rooms, good parking opportunities.
3 out of 5
by A verified traveller from tenerife

Nice Hotel but too big

Posted 25-Mar-2017
Single traveler so being given awful room. Wifi not working, building work awful noice, gym equipment broken or rickety, too big dining room meals felt stressful. Close to the beach 😃