Ratings based on 129 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from UK

Nice hotel close to beach, shops, bars, restaurant

Posted 10-Aug-2016
Pros: A good location without being in the thick of things but accessible to other areas if you wished to visit. Particular liked the option of the top pool
Location: Plenty to do within walking distance, beach areas, bowling, golf, shopping, eating and entertainment. Five minute taxi ride to Americas.
Hotel is a ten min walk to the Fanabe beach and plenty of shops, bars and restaurants too. Spacious, clean and the staff are friendly too. If you like to walk there are also lots of shops, cafes, bars and restaurants along the front as well as other beaches. We also used local taxis to get Playas Americas which are about 8 or 9 euros. Room was spacious enough with pool view and balcony, with a daily clean and good air con. Food was plentiful and a variety of dishes to suit most appetites daily. Plenty of sunbeds and parasols but if you wanted to be by the bottom pool it required getting up early to reserve beds as everyone was doing this despite notices saying it was forbidden to do so. We were happy to go the top pools which have a bar, so we were getting up between 8 and 9 to secure beds which there were plenty, so not a big issue for us. We have stayed at the Jacaranda before and would stay there again as it offers all that we needed for an enjoyable, relaxing stay.
5out of 5
by A verified traveller

Comfy and modern hotel near to the beach

Posted 31-Jul-2016
Loved every minute of our stay, Such a modern and classy hotel with a great variety of food
Comment from Hotel Management
11-Aug-2016 by Hotel Best Jacaranda, Hotel Management
Thank you for your kind coments.
4out of 5
by A verified traveller from biarritz

Posted 29-May-2016
Pros: plusieurs piscines avec différentes hauteurs, eau chaude.beaucoup de vagetation agréable. choix dans les menus et plats, bon niveau.
Cons: inutile de changer les draps et serviettes pendant le séjour, pour préserver l'environnement et les ressources.
Location: remonter du coté de "los gigantes" et plus au nord dont le TEIDE pour une végétation superbe et de beaux paysages et des villages plus authentiques .
excellent rapport qualité prix piscines agréables. beaucoup de végétation. plats et cuisine variées
4out of 5
by A verified traveller

Beautiful hotel!

Posted 28-May-2016
As soon as my partner and I walked into the hotel we were gobsmacked of how beautiful the hotel was! Food was amazing and the staff were really friendly. Swimming pool is beautiful and our room was clean every day. Close to the beach, restaurants and souvenir shops.
5out of 5
by A verified traveller

Great stay.

Posted 24-May-2016 on Hotels
We had a large room with a beautiful pool view. The food was always fresh with plenty of choice. The resort had everything we needed and the staff were freindly and attentive.
4out of 5
by A verified traveller from Oxford, UK

Nice hotel for affordable price

Posted 16-May-2016
Pros: Kind and helpful staff, good room service, good food, quiet location. A great improvement compared to October 2015 when the hotel joined Best Hotels
Cons: Wi Fi: it is really not very convenient to sit in the foyer to contact your relatives. Payed Wi Fi in the room (D850) was rubbish
Location: Nice promenade, a number of bars and restorants with live music
We stayed in Jacaranda for 10 nights and were very pleased by the high standard of staff service, good food, clean rooms and quiet location.
Comment from Hotel Management
15-Jun-2016 by Best Jacaranda, Hotel Management
Dear Victor, we are thankful for your comments, we are happy to read you feel our hotel has improved from last year. It is our aim to offer our clients the best service we can. We are now working to change our wifi services and for your next visit it could be changed. We are looking forward to welcome you in the near future. The Managament.
5out of 5
by Salvador

Posted 04-May-2016 on Hotels
Comment from Hotel Management
09-Jul-2016 by Hotel Management, Hotel Management
Gracias por su valoración.
4out of 5
by A verified traveller

Great location and easy access.

Posted 04-May-2016
Dining hall too hot - air con needed. Selection of evening meals also need to be considered. Breakfast selection and quality okay.
Comment from Hotel Management
09-May-2016 by Hotel Management , Hotel Management
Thank you for your feedback. Good to hear you had a pleasant stay overall. We take note of your remarks for improvement. Best regards.
5out of 5
by A verified traveller

Good value hotel short walk from beach

Posted 18-Apr-2016
2 heated pools one for toddlers only as less than 40cm deep Food ok Beach lovely and close Not the nicest hotel in the world but not expensive either. Thought great value for money
Comment from Hotel Management
21-Apr-2016 by Hotel Management , Hotel Management
Thank you for your feedback on your recent stay with us. We are pleased that you found our location convenient for your holidays and we hope to welcome you again in the future. Kind regards.
5out of 5
by VICENTE RAMON

Posted 29-Mar-2016 on Hotels
Comment from Hotel Management
04-Jun-2016
Gracias por su valoración.