Nice hotel, bit far from Teneryfe holiday life:)
I spent one week from 17th of November in this hotel.
Staff inconsistent. Ladies at the front desk helpful, kind and smiley. Front desk Gent sulky, unkind and with unnecessary attitude.
Food average, seemed monotonous. Restaurant staff probably upset that they have jobs, not all of them but majority serving with angry facial expression.
Animation staff absolutely amazing, cheerful, energetic. They worked really hard to entertain all the guests and made them feel happy and comfortable. Cleaning ladies very professional they spoke better English than some front desk and restaurants staff.
The nice gesture of the lady from the reception was that she did not charge extra for using facilities after check out although they charge for this extension ab £10. We had ab 2hrs waiting for our shuttle, so it was nice to spent this time by the pool.
All in all nice getaway, some staff could have been more approachable.