Ratings based on 136 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
82% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller from Rome

Vacanza mare e monti

Posted 20-Mar-2016
Personale cordiale e disponibile. Animazione ok! Avrei gradito più cura del dettaglio ,tipo cambiare gli asciugamani più volte alla settimana e magari con soggiorni di 1settimana cambiare anche le lenzuola!!! Buffet ricco ma molto confusionale.carrelli che vanno e vengono. Non sempre la connessione wifi è presente.
5 out of 5
by A verified traveller

Lovely apartment hotel

Posted 04-Mar-2016
Lovely apartment hotel less than 10 minutes walk to the beach. Great food. Great place to bring kids. Good value for money.
5 out of 5
by Felipe from Great Yarmouth

Best Hotel

Posted 25-Jan-2016 on Hotels
Great hotel. First time in Tenerife and an amazing hotel. Some reviews were bad but glad I didn't get put off as it was truly great being at Barcelo Varadero. Food was really good. Had plenty of food and everyday there was something new. Staff were really good at the service they provided. The entretainment was really good and the presenters were nice. Don't be put off by bad reviews as I didnt and had an amazing time
5 out of 5
by A verified traveller from UK

Good hotel for sunny holiday

Posted 20-Dec-2015
Pros: Location Swimming pools Ocean view rooms Helpful staff
Cons: Need to inform the guests about the building works prior the arrival due to off-peak time. No designated smoking areas
Location: Los Gigantes is in a walking distance, as well as the dolphin and whale watching tours.
Good location, close to the beach and shops, if you're not on all inclusive package. Bus stop just outside the hotel entrance. Few of the staff members do speak very good English, some even German and obviously Spanish. Very helpful, do not charge for a lost of room card. A bit of a struggle to access the WiFi, but facilities make up for it. A wide range of food for breakfast and dinner. Good value for money. Free parking next to the hotel
4 out of 5
by Jamie

This traveller left a rating score only Posted 14-Dec-2015 on Hotels
2 out of 5
by Thomas from Berlin

Eine einzige Baustelle

Posted 07-Dec-2015 on Hotels
Lärm, Lärm, Lärm. Wer Ruhe sucht, wohnt in einem anderen Hotel besser.
5 out of 5
by Lorenza from Forlì

Posted 29-Nov-2015 on Hotels
Buon rapporto qualità prezzo, colazione e cena a buffet molto varie e di buona qualità. Wi-Fi gratis in caméra
3 out of 5
by A verified traveller from London

Nice hotel, bit far from Teneryfe holiday life:)

Posted 24-Nov-2015
I spent one week from 17th of November in this hotel. Staff inconsistent. Ladies at the front desk helpful, kind and smiley. Front desk Gent sulky, unkind and with unnecessary attitude. Food average, seemed monotonous. Restaurant staff probably upset that they have jobs, not all of them but majority serving with angry facial expression. Animation staff absolutely amazing, cheerful, energetic. They worked really hard to entertain all the guests and made them feel happy and comfortable. Cleaning ladies very professional they spoke better English than some front desk and restaurants staff. The nice gesture of the lady from the reception was that she did not charge extra for using facilities after check out although they charge for this extension ab £10. We had ab 2hrs waiting for our shuttle, so it was nice to spent this time by the pool. All in all nice getaway, some staff could have been more approachable.
2 out of 5
by Monserrat from Tenerife

No volveré!!

Posted 17-Nov-2015 on Hotels
Una pésima estancia!!, mala comida, mal atendidos hasta el punto de que el recepcionista nos tuvo dando vueltas para buscar la habitación , pues ignoraba dnd estaban situados los bloques. Este en particular, sarcástico y criticaba a los españoles( lo oí). En obras molestas. Tb pedí un médico porque me encontré mal, y me tuve que buscar la vida en el pueblo de la lado, pues la información del lugar al que tenía que ir estaba en Madrid, no en tenerife. En fin!!, quizás fue un hecho aislado , pero a nosotros nos fastidiaron la luna de miel, y el momento mejor de mi estancia fue la salida!!,
3 out of 5
by Manuela Susan from Oberhausen

Hotel mit Abstrichen

Posted 14-Jun-2015 on Hotels
Eine große Anlage, mit internationalem Publikum. Teilweise recht laut. Pools sind recht schmutzig. Im Restaurant findet man immer etwas, geschmacklich mittelmäßig und Geschirr und Besteck dreckig.