First time in Barcelo Santiago, overall really great experience, would highly recommend to friends and family.
The views of Los Gigantes are breathtaking, we had 2 balconies with different views with sun lounges, which was so good if you just want some time alone.
Staff were very friendly and helpful, occasional difficulties placing the orders and getting what you actually ordered, possibly due to language barrier. Staff are really hard working throughout the hotel.
Areas outside hotel were beautiful and always tidy.
The quality of food was really good, particularly enjoyed variety of fish, pizzas, fresh orange juice in the mornings. The area felt safe and quiet.
The only thing that bothered me a little was the constant door slamming in the mornings, likely by other hotel guests, since we both like to sleep in good things we can noise cancelling headphones.