Ratings based on 17 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Couples
by A verified traveller from carlisle

Lovely hotel in a quiet and peaceful location.

Posted 01-Oct-2015
Pros: Facilities , standards , pleasant staff .
Cons: Sunbed reserving .
Location: Few small shops .
This hotel is lovely and on a massive scale , two hotels together really . Food was good , plenty of choice . Nice and clean and tidy , lovely scenery . My negative things would be the sun bed situation , having to get up at stupid o'clock to get a bed . And not much around the surrounding area of the hotel . Overall a very pleasant stay , I've stayed at a few Bahia Principe and they really understand what their customers want . Thank you .
5 out of 5
for Everyone
by A verified traveller from UK

Another wonderful stay

Posted 19-Sep-2015
Pros: The best hotel we have stayed in
This was our 5th visit to this hotel excellent service, very clean and the food is very good lots of choice and excellent presentation. The only downside is there is no viable beach but there are beaches close by.
3 out of 5
by A verified traveller from brentwood, UK

Needs updating!!

Posted 12-Sep-2015
Decided to book this hotel after reading trip adviser reviews. Very disappointed, rooms need updating and we were unaware there are 2 sections to this hotel-we were in a different hotel to our kids! Lots of steps and slopes and you couldn't get a sun bed after 7:15am-what a joke! On the plus side, the food was good with lots of variety and choice of restaurants. Not a great location though as quite isolated.
5 out of 5
for Everyone
by A verified traveller from Pontevedra


Posted 09-Sep-2015
Pros: Todo
Cons: La señalización para llegar
Location: Los dos hoteles del resort están juntos y es fácil de acceder a las instalaciones de los dos
Es un hotel estupendo y con buen ambiente. El personal es muy servicial y amble. Dispone de un buffet muy variado y amplio
5 out of 5
for Everyone
by A verified traveller

Un hotel excelente

Posted 05-Sep-2015
Cinco días fantásticos en un ambiente muy tranquilo. Instalaciones buenas y trato del personal inmejorable
5 out of 5
for Everyone
by A verified traveller from scotland

Quality above what I expected for Tenerife

Posted 24-Aug-2015
This chain is excellent, quality of food and drink is fantastic and staff are extremely attentive. Bed was rather hard and entertainment could improve a lot but overall I was very happy!
5 out of 5
for Families
by A verified traveller from Canovelles

Muy buen Hotel, buenas instalaciones.

Posted 12-Aug-2015
Pros: En general está muy bien.
Cons: Eliminar la obligación del pantalón largo de las cenas. No sé cómo estará el resto pero en mi habitación la bañera se podría haber cambiado.
Location: la ubicación no es la mejor, si quieres ir a cualquier sitio, necesitas coche. Para mi no fue un problema y que alquilé un coche toda la semana.
Buen Hotel, buenas instalaciones, las piscinas en perfectas condiciones. El todo incluido está muy bien y además ofrecen cenas en restaurantes temáticos. El único pero, es la obligación de utilizar pantalón largo a los hombres para la cena. No tiene sentido en un clima tropical, es lógico que no se pueda ir en bañador pero obligar a pantalón largo me parece demasiado.
4 out of 5
for Couples
by A verified traveller from UK

Very relaxing stay, lovely hotel by the sea

Posted 10-Aug-2015
Pros: Well appointed and landscaped. Spa service good.
Cons: Wifi and tea making facilities. Would have liked to be able to buy the Times, rather than the tabloids.
Location: We did not go anywhere else although there were plenty of options to do so.
Lovely cool and well appointed room with view over pool. Enjoyed the all inclusive deal with food both fresh and abundant. The infinity pool was a lovely spot and away from the pool entertainment area which suited us, particularly as we were travelling as a couple and without family for the first time and this above all a family holiday resort. Hotel is very well appointed and landscaped, with views to the ragged mountains behind and out to the sea and adjacent island. A couple of things would have made it perfect - kettle to make a cup of tea in room and stronger wifi. Staff consistently helpful and friendly, although restaurant staff did seem over busy at times. Condition of the room needed a bit of attention (broken door hinges) but it was very clean and comfortable.
5 out of 5
for Everyone
by A verified traveller from West Midlands

Excellent hotel

Posted 03-Aug-2015
We have just returned from a 10 day holiday and highly rated this hotel. It is probably one of the best European Hotels we have been to. Great choice of pools/ resturants and lots going on. Could not fault anything
4 out of 5
for Everyone
by A verified traveller from london


Posted 28-Jun-2015
Pros: well cared for
Cons: staff able to speak a bit more English. we had a few question when we arrived and was unsure how the hotel worked but Ricardo did answer eventually
Location: very close to the water parks
arrived for our honeymoon, traveling for the first time on our own. in the little English that staff had, most of our question were answered. the food was brilliant at all three meals sittings