Ratings based on 100 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Hospitalet

Buen Hotel para disfrutar del Todo Incluido

Posted 30-Aug-2016
Pros: Servicio e instalaciones
Cons: Los horarios de comidas y cenas
Location: Ubicado al sur de la isla, por lo que el buen tiempo está asegurado. Cerca puedes ir al Siam park y en coche tódo está cerca en la isla.
Nos gustó mucho el Hotel y todos los servicios de los que dispone. La única pega son los horarios establecidos en las comidas y cenas, demasiado enfocados al turista estranjero y no al local.
5out of 5
by A verified traveller from rp

Relajado y bonito

Posted 08-Aug-2016
Hemos disfrutado de unos dias de un buen hotel y un personal increible. La animacion perfecta aunque la despedian a pocos dias porq alguien desde arriba ha cambiado la animacion. El grupo buenisimo
4out of 5
by A verified traveller from Ireland

Lovely big complex quite remote

Posted 03-Aug-2016
Beautiful big complex very clean and well maintained, staff friendly and efficient. Italian restaurant very good. Beautiful big pools with a major lack of sunbeds which is unacceptable for a hotel of this price. Evening entertainment is poor and as the hotel is remote you haven't much choice but to listen to it. Overall it was a good experience but having to get up at the cracks of dawn to sit on a sunbed till after 8am is ridiculous.
5out of 5
by A verified traveller

Grest Hotel

Posted 14-Jul-2016
Cons: No information was provided at check-in so it took the best part of a week to find rules regarding towels, sun-beds and late-opening bars.
We spent a quiet, relaxed week at Bahia Principe..............................................................................................................................................................
5out of 5
by A verified traveller

Nice hotel, very friendly staff

Posted 27-Jun-2016
Lovely hotel, not within walking distance to a real beach. You will need to drive or bus/taxi there. You have facilities at 2 hotels to use. We loved it!
5out of 5
by A verified traveller from Madrid

Todo estupendo. Hemos estado muy cómodos.

Posted 27-Jun-2016
Pros: Me ha encantado porque es acogedor y con carácter. Detesto los hoteles impersonales.
Cons: El trato del personbal de las tiendas. Y que el suelo del solarium de las piscinas resbala. Aunque se advierte con carteles.
Todo ha ido estupendamente. A resaltar que el personal del hotel es amabilísimo, tanto el de limpieza, como recepción como los camareros. En cambio, el de las tiendas, bastante mejorable.
5out of 5
by A verified traveller from C.

Hotel iddeal para familias

Posted 25-Jun-2016
Hotel tranquilo con muchas actividades par todos. Buena comida y equipo muy amable.
5out of 5
by A verified traveller from Glasgow

A fabulous all-inclusive stay

Posted 21-Jun-2016
Pros: The rooms were spacious and clean, the facilities were brilliant and I can't speak highly enough of the all inclusive package.
We absolutely loved this hotel, we'll definitely be back again! Having never been all inclusive before we weren't sure what to expect but the food and drinks were all fantastic. So many options to choose from, and the different restaurants made it feel like you were trying new places each night. We didn't leave the resort as we had everything we needed right there, so it's perfect for a relaxing, sun-bathing holiday. We could have easily turned up with no spending money. There isn't much nearby so if you're keen to explore then this location probably isn't for you.
4out of 5
by A verified traveller

Good all-inclusive, done to formula

Posted 05-Jun-2016
Pros: We'll run, friendly staff, heated pool, safe and clean
Cons: Try and make the resaurants feel special. More sun beds.
Location: By the sea but no usable beach. Walk to waters edge at low tide, rock pools are interesting. Nearby we did Jungle Park and Aqualand (both good)
We spent a week at the hotel with the 2 kids (6,7). Hotel is clean, nicely decorated and well run. It's got nice big pools and too few sun beds (why is that?) but we did always get 2 in the end. Food was good but not inspiring, they cater to quantity somewhat over quality but it was varied slightly each day (except breakfast) so they do try. It's a bit out of they way but free shuttle to Playa de las Americas and a taxi is just €15. Kids had fun, many families there so good atmosphere for them. Kids disco each night plus evening show so plenty to do. We did three day trips, Aqualand (good and not too busy), Jungle Park (also good and not too busy) and just a walk around Playa de las Americas (cheap sunglasses anyone?) All inclusive drink was one choice of beer (lager), wine on tap, local spirits and coke etc plus slushies for the kids (or add vodka..) This is our second all-inclusive, the other being Iberostar in DOminican Republic and they were almost identical. Price, food std and variety. Guess you find a formula and it just works.
3out of 5
by MARIA CARMEN from Zaragoza

Macroresort con buenos profesionales

Posted 31-May-2016 on Hotels
Destacable eficacia y buena actitud del personal. Buen hotel para comer bien y estar relatvamente prøximo al mar. No playa en el hotel. Las tumbonas de las piscinas estaban reservadas desde temprano en la mañana. Personalmente , me equivoqué en el tipo de hotel , pero es muy limpio , correcto y agradable.