Beach/ocean view
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Reviews of Apartamentos Teneguia

3 out of 5
Apartamentos Teneguia
Avenida Melchor Luz, 2, Puerto de la Cruz, Tenerife

Reviews

7.8

Good

Rating 10 - Excellent. 51 out of 219 reviews" "
Rating 8 - Good. 111 out of 219 reviews" "
Rating 6 - Okay. 39 out of 219 reviews" "
Rating 4 - Poor. 14 out of 219 reviews" "
Rating 2 - Terrible. 4 out of 219 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

STEPHEN

Travelled with group
Liked: Cleanliness, room comfort
A weeks break.
Hotel in ideal position,5-15 mins from supermarket,restaurants,beach and main square. Bus station is 3 mins walk. Checking was easy. Rooms are ok but could do with a update. Swimming pool/area was well kept. I rented a in-room safe which didn't work (battery needed replacing) went to reception and was offered a security box till it was replaced, it was replaced with-in 2-3 hours. I would stay here again because for the price it is ideal.
Stayed 7 nights in Sep 2023
Response from Aptos Teneguia on 12 Nov 2023
Le agardecemos su comentario contrustivo acerca de nuestro alojamiento

8/10 Good

sidika

Liked: Cleanliness, room comfort
You get what you pay for
You get what you pay for. Location is great. Clean, staff are friendly and helpful. Beach is 5 minutes away and bus station across the road.
Stayed 5 nights in Mar 2023

6/10 Okay

jenny

Great location, near to the beach bus station and super market. Apartment is old but in OK condition, they clean the room every day. But there has no WIFI inside of the room, have to go down in the lobby get WIFI, which is not working for me. I have to work 2-3 hours a days even traveling, no WIFI is killing me!
Stayed 5 nights in Dec 2021

8/10 Good

Ira

Liked: Cleanliness, staff & service
Stayed 10 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn't have asked for more for the price. Quiet and peaceful place. Friendly, helpful and nice staff. Polite guests too. The only snag was the Internet as it is only available in the reception area and not very reliable. I simply got myself a €10 6Gb SIM card and the problem was solved.
Stayed 13 nights in Jun 2019

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good short break
All good, weather was great. Appertment was clean but basic.
Stayed 5 nights in May 2019

8/10 Good

Stephen James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Teneguia, Peurto she la Cruz ❤️
Nice, clean if a bit basic accommodation, walking distance to old town and Plaza del Charco, good value for money 💰
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness
Good loacation. Short stroll to main areas
You get what you pay for. So I got exactly the quality of my expectation. Very clean throughout. Short stroll to busy square and about 15 mins stroll from main centre area. If I was to return for a short week break I would have no hesitation re booking this apertment.
Stayed 7 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Basic
You get what you pay for I guess. Staff really lovely, for us we like to sleep in and the cleaners were there every morning (except weds) around 930, so many a time we had to jump out of bed and request they come later or not at all (they were very nice and friendly) the pool is fairly small, we only used it once and opted for the beach instead. The wardrobes smelt a little stale and mould in one corner!!! So we only used one wardbrobe and the drawer provided. The booking said sofa bed, it was a creaky sofa with cushions taken off and placed upon some shelving!!! Definitely not a sofa bed and with the light coming through from the kitchen window, no way would anyone sleep well!! Our son is 5 so we pushed the single beds together and slept well that way. Location wise it's good and lovely views. Very cheap stay considering the prices of other places - again you get what you pay for. The place isn't a dump but by far not a luxury stay! I wouldn't rule out coming here again if the prices were so good as we just paid. okay for a quick cheap get away! Kitchen cupboards smelt horrible like a stale smell, yet the cleaners came 6 days a week. Almost to the point of holding my nose going into a kitchen cupboard!! Also hoped for an ice box freezer in the fridge but there wasn't one.
Stayed 7 nights in Jun 2018

8/10 Good

RoyalCanary

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the maids came every day to change the bedding and towels. The staff were very friendly and helpful. the apartment was perfectly reasonable for the price. I had twins beds which were very small. Fine for children but very small for an adult. My friend is 5,8" and choice to sleep on the sofa as here feet were out the end of the bed. Overall you get what you pay for and this hotel was great value.
Stayed 7 nights in Apr 2018

2/10 Terrible

jovo ..

My experience with Apartamentos Teneguia
First what is good - the location of this place is excellent. However, there is no Internet connection in the apartments, so you have to sit in the noisy and dark entrance hall where you will feel smoke all the time in spite of non-smoking signs. Even there, the connection is very bad with interruptions all the time. The kitchen is almost useless, no place to put the washed dishes to dry, so everything becomes wet. The sleeping room is terrible, dark and small, with a very high and small window like in a bathroom. The cleaning ladies were coming every morning around 9:15 am, so this was annoying. We would move to the balcony when she gets in, and she would then come even there to clean although there was no need for that. So she was chasing us around. There is no sign 'no disturb' to put on the door. We asked here twice not to clean, just to have some piece in the morning. In spite of all this cleaning, the place is very dirty. To use the sofa in the sitting room, we had to but a blanket on it. I made pictures but do not see any option to attach them here. The fridge was quite rusty, literally. If you do not believe, go on and take it. We would never choose this place again.
Stayed 7 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Pleasant stay
Lovely roomy apartment with balcony. Bathroom needed updating. Good position next to Playa Jardin.
Stayed 4 nights in Dec 2017

8/10 Good

Anne , Cavan, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet area, but close 2 all activities
Lovely area, close 2 busy areas, 10 to 15min walk 2 huge array of shops n restaurants. Would recommend 2 friends
Stayed 10 nights in Sep 2017

8/10 Good

G and G, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable apartment close to the beach
First time in resort. Resort is established, clean, safe, Spanish but tourist/visitors made to feel very welcome.Hired a car from Airport for the 10 days we were there as transfer from South airport to Puerto De La Cruz expensive. Travelled round island some of the days we wee there as weather was too cloudy for beach or sunbathing. Hotel pool small but clean and pool attendant on hand if required. Staff at reception informative and helpful with advice and printing off our boarding cards when required.
Stayed 9 nights in Jul 2017

8/10 Good

auxi, nw a

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Nice hotel close to the beach
The situation of the hotel is fantastic but the room was dirty.. The staff in the reception it's rude and it's no wifi in the room just in reception.
Stayed 7 nights in Jun 2017

4/10 Poor

Salvatore, US

Disliked: Property conditions & facilities, room comfort
What beach?
A restaurant was advertised,but there was none. Wi-Fi was virtually non-existant. TV was obsolete. Building smelled of sewage. This hotel needed an upgrade 30 years ago. It was given a 3 star rating. I would give it a 1.5.

6/10 Okay

Verified traveller

Liked: Staff & service
apartment hotel walking distance to town centre
good hotel, small rooms, all amenities. you get what you pay for!

8/10 Good

Laura

Liked: Staff & service, room comfort

10/10 Excellent

YakHerder, GB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent value
Perfectly located within easy walk of the centre and Playa Jardin but far enough away to be peaceful at night. It's also only two minutes walk from the main bus station making it an ideal base for exploring the surrounding area and for getting to and from the airport (you can get an express local bus from right outside the airport which takes about 1hr 30mins to Puerto). The staff were helpful and friendly, they always said hello when they saw me. There is free wifi, although only in the lobby. The rooms were a good size, in good decorative order and cleaned everyday to a high standard. There's basic cooking equipment, a two ring stove (no oven) and a fridge. There wasn't a microwave or electric kettle, although there is a stove top kettle. Perfectly adequate for knocking up a quick breakfast in morning... I ate out the rest of the time...well I'm on holiday. A safe is also provided in the room although I never used it. I would recommend staying on one of the higher floors as there is live music Friday and Saturday night which can be quite loud on the lower floors. My room faced towards town so I had a view of Mt Teide from the balcony, a surprising benefit of not having a sea view is that you get the sound of the waves through your bedroom window which is rather relaxing at night. I would certainly recommend Apartmentos Teneguia to anyone looking for a well located, good value for money to anyone visiting Puerto

6/10 Okay

Bobby, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dancing the night away
The apartment complex was in a good location, within easy walking distance from Puerto town centre. The apartment was clean, of a good standard and and the staff were friendly and helpful BUT,, what stops me giving no more than a 3 'ok' rating is the noise we had most nights from the music in the bar area on the ground floor. Fine if you enjoy music and dancing, but as we were situated on the 3rd floor, above the bar, the noise was intrusive. The staff did offer to move us. but we ultimately decided. to stay put and dance along.. The problem is easily solved because the complex is massive so just request a room on a higher floor away from the bar area. On that basis we would return, definitely.

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
We knew where the Teneguia was located, it was where we like to stay in Puerto Cruz. In our first stay at the Teneguia we were disappointed by a couple of things; there was no icebox or freezer compartment in the refridgerator and the availability of the facilities was not fully explained. (eg the gym and laundry, whilst being part of the hotel complex were not accessed from inside the hotel). On a positive note the layout was brilliant with views of both Mt Teide and the Atlantic available from each apartment.

10/10 Excellent

Michael, Buckinghamshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good apartments offering excellent value
These are apartments which are very clean and with a good deal of comfort. They are well positioned near the centre of Puerto de la Cruz. The cooker gave some problems causing it to blow a fuse; however the management there organised an electrician immediately and it was repaired. So very good service there. Bearing in mind all the very good points; these apartments represent very good value and I would recommend this place to anyone.

6/10 Okay

Keith, London

Liked: Cleanliness
As per my comments above - Surround Pool area / Pool bar - Cocktail bar
Overall satified with Expedia - Good Value for money, but will have to investigate more the hotel advertised on your sites......Pool was OK, but as there were 14 floors – approx 20 rooms per floor, only 25 Sun beds around the pool and two umbrellas. My mine complaint was around the advertised Bar / Pool Bar that was shown in the Booking details - This was Shut all day, and only opened Fri & Sat evening at approx 2200..... When I ask reception - they said it was not managed by the Hotel

8/10 Good

A, DUBLIN

Liked: Cleanliness, staff & service, room comfort
Very pleasant stay!
This was my 3rd time staying in these apartments! I have found them quite suitable to my needs in that they are very close to main bus station (with buses both from North & South Airports), close to the main beach, just couple minutes walk from the old part of the town with square and only few minutes walk from a main supermarket. The only change would recommend the hotel make is to invest in some new towels for the rooms! I would also recommend not having a room too close to the lift, as there is heavy doors that make loud noises with people coming in at night!!!

6/10 Okay

juan carlos

Todo aceptable pero se puede mejorar
Stayed 2 nights in Apr 2024
Response from Aptos Teneguia on 13 Apr 2024
Gracias por su comentario. Estamos trabajando para modernizar nuestras instalaciones.

10/10 Excellent

Anitra

Travelled with family
Liked: Cleanliness, room comfort
mycket bra
fint läge, fint hotel med fantastisk personal
Stayed 12 nights in Jan 2024
Response from Aptos Teneguia on 1 Feb 2024
Muchas gracias por su comentario, nos ayuda a mejorar.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Amazing
Good location and friendly staff! The apartment was huge and had everything you’d need and more!
Stayed 2 nights in Nov 2023
Response from J. Glez. on 10 Jan 2024
Hi. Goood morningthank-you for your complement.It help us RegardsAptos. Teneguia

6/10 Okay

Rolf

Stayed 3 nights in Nov 2023
Response from Aptos Teneguia on 22 Nov 2023
Muchas gracias por su valoración.Intentaremos mejorar en los aspectos referidos

8/10 Good

simon

Travelled with group
Liked: Cleanliness, room comfort
Vi hyggede os på hotel værelserne hvor vi havde base og sov, når vi ikke var på tur, rundt på øen.
Stayed 8 nights in Oct 2023
Response from Aptos Teneguia on 12 Nov 2023
Le agardecemos su comentario contrustivo acerca de nuestro alojamiento

6/10 Okay

didier yvon

Liked: Cleanliness
Disliked: Property conditions & facilities
appartement peu équipé - pas, d'éponge, de produit vaisselle, 2 minuscules savon dans la salle de bains. pas de cafetière- un micro-onde serait bien.
Stayed 9 nights in Oct 2023
Response from Aptos Teneguia on 12 Nov 2023
Le agardecemos su comentario contrustivo acerca de nuestro alojamiento

10/10 Excellent

Juan Gerardo

Stayed 1 night in Sep 2023
Response from Aptos Teneguia on 12 Nov 2023
Le agardecemos su comentario contrustivo acerca de nuestro alojamiento

10/10 Excellent

Daniel

Liked: Cleanliness
Stayed 7 nights in Aug 2023
Response from Aptos Teneguia on 21 Sept 2023
Gracias Por su valoración

6/10 Okay

Randy

Stayed 1 night in Aug 2023
Response from Aptos Teneguia on 21 Sept 2023
Gracias Por la valoración.Seguimos trabajando para mejorar nuestros servicios

10/10 Excellent

Santiago Miguel

Stayed 1 night in Jul 2023
Response from Aptos Teneguia on 21 Sept 2023
Gracias Por la valoración.Seguiremos encantado de recibirlos nuevamente

10/10 Excellent

Silvia

Stayed 9 nights in Jun 2023

10/10 Excellent

DAVID

Stayed 1 night in Jun 2023

4/10 Poor

Javier

Stayed 4 nights in Jun 2023

10/10 Excellent

Felix

Liked: Cleanliness, amenities, property conditions & facilities
Seriedad y profecionalidad muy buena situacion urbanística
Stayed 5 nights in Jun 2023

10/10 Excellent

Carmen Delia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

6/10 Okay

Tania

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Me gusto que tenia muy buenas instalaciones y la piscina increible No me gusto que estaba lleno de cucarachas el apartamento y le dijimos de limpiarlo y solo quitaron una cucharacha de las 5 que habia,que asco...,al final tuvimos que coger escobillon y pala d recepcion y limpiarlo osea fatal
Stayed 1 night in Apr 2023

8/10 Good

Gara

Travelled with family
Liked: Cleanliness
Me gustó que está muy céntrico, aunque son antiguos llevan un mantenimiento. Lo único que eché en falta es que no hay microondas
Stayed 3 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness
Agréable pour visiter la côte ouest
Pas de parking et donc quelques difficultés à trouver une place dans la rue chaque jour. Équipement de cuisine succinct. Pas de chauffage. La situation de l’hôtel est parfaite si on veut aller à la plage "Jardin" qui est toute proche. Il y a une supérette à 150 m.
Stayed 7 nights in Jan 2023

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, room comfort
Rauhallinen majoitus loistavalla sijainnilla
Mielestäni kuvaus rento ja kodikas huoneistohotelli sopii tähän majoituspaikkaan hyvin. Sijainti on loistava, lähellä rantaa, kävelymatkan päässä Charco aukiolta, bussiasema muutaman minuutin kävelyn päässä. Sekatavarakauppoja ja ruokapaikkoja lähellä. Arvostin rauhallisuutta ja hiljaisuutta, äänieristys on hyvä. Öisin kuulin vain Atlantin huokailun. Henkilökunta on ystävällistä ja huoneisto pidettiin siistinä lähes päivittäin siivoamalla. Huoneistoissa on jo kuluneisuutta, mutta kaikki toimii niinkuin pitää. Uima-allasalue on kiva. Uima-allas on lämmitetty, omaan makuuni vesi oli hiukan liian viileää, kävin uimassa muutaman kerran, lapsi päivittäin useamman kerran. Mielestäni tämä majoitus sopisi hyvin myös pidempään oleskeluun.
Stayed 7 nights in Feb 2023

8/10 Good

tuula

Liked: Cleanliness, room comfort
Siisteys hyvä. Näköalat hyvät. Rauhallista,ei melua yöllä.
Stayed 17 nights in Feb 2023

8/10 Good

FERNANDO

Travelled with family
Liked: Cleanliness, amenities
La amabilidad del personal y lo céntrico. Lo que menos me gustó no tener wifi en las habitaciones.
Stayed 4 nights in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Kirsti

Liked: Cleanliness
Kypsemmän väen majoitus
Tenequia on hyvällä paikalla. Lähellä hyviä lenkki- ja ulkoilupaikoilla. Lyhyt matka hiekkarannalle. Toiseen suuntaan mentäessä on vanhakaupunki. Rauhallinen ympäristö pääsääntöisesti Kohtuullisen kiva huoneisto, ehkä hieman pieni kahdelle pitkäksi aikaa.
Stayed 20 nights in Jan 2023

10/10 Excellent

Ritva

Stayed 2 nights in Jan 2023

4/10 Poor

Lexy lisaida

Travelled with family
Disliked: Cleanliness, property conditions & facilities
La atención de la recepción el hotel es muy viejo