Ratings based on 379 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller from Arizona

Not a good experience

Posted 09-Oct-2017
Pros: Very good location
Cons: Honesty and integrity with Expedia. Book a rate and keep it.
We booked a deluxe room at a higher price and then days after booking I got two separate emails saying the rate went up to and then to an even higher rate of 23% I felt like this was a bait and switch set up and I was frustrated because it asked if I still wanted the room and there was no way to reply. When we got there the room we booked lost it's heat so they had to move us to a cheaper room 58% of hiked up rate, two rate levels down . Room was musty and very hot.
5 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Great location. Excellent staff.

Posted 09-Oct-2017
Pros: The location. It's the best in town. Guaranteed !!
Cons: Nothing
Location: Bars, restaurants, etc.. Everything is within walking distance.
This hotel is just located few meters (literally) from the gondola and the main street. The staff is very friendly and knowledgeable. I will come back to this hotel without hesitation.
5 out of 5
Recommended
for Everyone
by A verified traveller from CA

Comfortable and Cozy

Posted 05-Oct-2017
Pros: Extremely friendly and helpful staff. Check in was a snap and parking was easy. The continental breakfast was an added treat.
Location: We loved the fact that it was so close to the free mountain lift. It is convenient to local restaurants.
We arrived and were greeted by a friendly concierge who checked us in quickly.
5 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Great location for fall visit

Posted 29-Sep-2017
Located at the base of the free gondola which takes you to the Mountain Village, we could peruse the town of Telluride and still had easy access to the Mountain Village. Our room was clean, comfortable and very relaxing.
5 out of 5
Recommended
for Everyone
by A verified traveller from Denver

Great Location in downtown Telluride

Posted 27-Sep-2017
Pros: Proximity to everything
Location: River walk access is perfect for dog owners
We had a great stay. The property and location are excellent!
4 out of 5
Recommended
for Everyone
by A verified traveller from NH

Amazing shower

Posted 27-Sep-2017
The room was a good size, the bed wasn't the most comfortable. The bathroom was very nice and the shower was amazing! We liked having the gondola so close also loved the walking trails. The restaurant and bar were great too.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Sep-2017
In town for a wedding - was pleasantly surprised at how nice this place was. I had no idea there would be a fireplace in the room and the bathroom was huge! The bed was super comfy.
5 out of 5
Recommended
for Everyone
by A verified traveller from Il

Great hotel in Telluride

Posted 13-Sep-2017
The hotel is in a great location by the Gondola. The room was very nice and the staff was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveller from Detroit, MI

Nice hotel right next to gondola.

Posted 11-Sep-2017
Pros: I liked there is a full spa in this hotel, would like to go back and stay longer as we only stayed one night before moving on to Durango.
Cons: I'm not sure if there was a full service bar and restaurant on premises but we weren't really there long enough for it to make a difference.
Location: Within walking distance of shops and restaurants.
Our room was located right on walking path and creek, very beautiful!
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfectly

Posted 10-Sep-2017
Pet friendly. Great location, awesome staff, clean, great value.