Search Hotels by The Coaching Inn Group in Telford from £84

"Way too expensive for what it is....The whole place needs refurbishing. Dated bathroom, stains on carpet, holes in the curtains. Website advertises breakfast but when we we enquired about it we were told they don't do breakfast anymore as they're under new ownership. Why advertise it on the website then?! Two positives- the bed was comfy and the staff were friendly and welcoming."

"Arrival- staff were helpful: My room was too hot, so another room was found for me. Any questions I had were dealt with immediately and successfully. Parking is available (1st come - 1st served!!) but reasonable cost. Central position and near most amenities, shops, etc."

"Great value and includes breakfast !! , clean and tidy , will stay again "

"Room was newly refurbed, and done quite nicely. Lots of sockets around, but decided lack of storage. Just one tiny rail with 4 hangars on it, in a double room booked for 3 nights!!! No shelving, and just one drawer in the desk. I had to keep my clothes piled on top of my suitcase, jackets hanging off the back of the chair as there were no hooks either. I asked reception for extra hangars and was told I couldnt have any!!! I was disgusted - never been refused extra hangars in all my extensive travels. There's large new TV, and the bed was comfortable. However the shower is one of those awful static ones - I have long hair and dont want to get it wet every time I have a shower! No breakfast included and parking was an extra £5 per night. But it was the hangar situation that really got me - I mean, surely they could have a supply of some cheap metal hangars to loan out to people. Also no hairdryer in the room, although you can borrow one from reception. I wont be stopping here again though."

"Comfortable stay, friendly staff, convenient location with lots of shops and food places near by. "

"Clean room, bar/food expensive with food quality very mixed with some meals really disappointing/bland "

"Great facilities. Refurb on whilst we were staying but staff didn't really go the extra mile to mitigate the changes lots of hassle on check in. Asked for an invoice for business expenses as need VAT one. Hotel said they can't provide this despite the fact I have one from another Holiday Inn I stayed at 3 days ago on the same trip (also booked through Hotels.com). Asked for a credit card for room security expenses in case of damage - again the earlier Holiday Inn from the same trip didn't need this so seems to be different protocols between hotels in the chain? Hotel were also complicated about using pool. Can't use it after check out and this wasn't communicated on check in so worth being aware of this limitation. They did extend check out to allow this so resolved in the end but worth being aware of. "

"Room was lovely, very clean staff was so friendly and helpful. Brrakfast was the best, quality ingredients and great choice. The only thing that let it down was the mattresses are so hard and lumpy "

"The location of The Ironworks was great as we were watching some tournament in Lilleshall. "