Seasonal outdoor pool, free pool cabanas, pool umbrellas
Check availability

Reviews of Poli House by AFI Hotels

Poli House by AFI Hotels
1 Nahalat Binyamin St, Tel Aviv

Reviews

8.6

Excellent

Rating 10 - Excellent. 180 out of 340 reviews" "
Rating 8 - Good. 105 out of 340 reviews" "
Rating 6 - Okay. 31 out of 340 reviews" "
Rating 4 - Poor. 13 out of 340 reviews" "
Rating 2 - Terrible. 11 out of 340 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Marc

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mixed experience. Check-in is inconveniently on 3rd floor. Location good, but we did not know inn advance of the construction going on on the street outside, and our room faced this. Fortunately we were up early before it got noisy. Bathroom door can either close to the room or the stall shower (no bath), not both--and it leaked. Website said pool would be open, but perhaps it was a little too cold out. But whirlpool not operating, and sauna had no water for steam. We did appreciate them quickly getting us a hotwater pot on request.
Stayed 1 night in Jan 2024

8/10 Good

Ravit

Stayed 1 night in Oct 2023

6/10 Okay

William

Stayed 1 night in Oct 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023
Response from shoval on 15 Oct 2023
thank you

6/10 Okay

sara

Liked: Staff & service
Disliked: Cleanliness
Nice
Hotel in a good and central location, but the level of cleanliness in it is low and also the state of maintenance in the room was not good enough.
Stayed 1 night in Aug 2023

10/10 Excellent

Kevin, Ridgewood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Amazing friendly staff and nice rooftop pool/bar.
Stayed 3 nights in Aug 2023
Response from shoval on 15 Oct 2023
thank you, hope to see you soon

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Boutique Hotel
This is a great boutique hotel. It has an ideal location by the Carmel Shuk. Construction for the light rail line on Allenby does make access from a car a challenge. We were likely the oldest folks at the hotel (trip was a celebration of my turning 70) as it is geared to folks 30 to 40 years younger than us. Not ideal for families as grandson had to share a room with his parents. A full size suite or adjoining rooms would have been better for us but wrong hotel for that. Found the staff to be very good and welcoming.
Roof top pool.
Stayed 1 night in Aug 2023
Response from shoval on 15 Oct 2023
thank you very much for your kind words. hope to see you soon again

8/10 Good

Omri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this hotel was perfect. Situated in the heart of Tel Aviv. Next to the Carmel Market, amazing restaurants, great shopping and such a cool vibe. Rooftop patio and pool made the stay so enjoyable. Gal at the bar was helpful, sweet and fun to deal with.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from shoval on 6 Aug 2023
thank you for your review

8/10 Good

Jonathan, Smyrna

Stayed 6 nights in Jul 2023
Response from shoval on 6 Aug 2023
thank you for your review :)

10/10 Excellent

Rosalie

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jun 2023
Response from shoval on 30 Jul 2023
thank you for your feedback :)

2/10 Terrible

Yael

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very neglected hotel
The hotel is very very neglected! The rooms are absolutely disgusting with stains on the walls and very poor cleaning. I recommend to avoid. The service is good and they tried to help but there isn’t much that they could do when the hotels is so bad.
Stayed 5 nights in Jun 2023

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay at this well located property, for dining, shopping & beach The front of house staff were amazing, a special thanks to Olga, who bought a whole new meaning to the word hospitality!!!! We will be back & happy to recommend to family & friends, thanks Poli House
Stayed 6 nights in Jun 2023
Response from shoval on 26 Jul 2023
Dear Edward, thank you for your kind review. hope to see you soon again. best regards

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Carmel market
Stayed 2 nights in May 2023
Response from shoval on 26 Jul 2023
thank you for your kind review :)

4/10 Poor

Jakub

Stayed 3 nights in Apr 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Generally a good hotel, but not without its issues
Generally a good hotel, rooftop pool is delightful and staff all friendly. The room was a decent size and air conditioning worked well. Bathroom is under engineered - the bathroom door doubles as a shower screen and doesn’t work properly, so water escapes into rest of bathroom and some of bedroom. Bedside light wouldn’t switch off without a fight, either. Also, and very irritatingly, I had about 6 emails in the days before I arrived asking me to ‘check in online’ and agree to the hotel’s cancellation policy. Both in English and then Hebrew. It’s excessive, unnecessary and borderline threatening, and I don’t want to do more admin than I need to in any case. Then even more emails as soon as I’ve checked in, purportedly from the Hotel manager. The marketing is a bit twee, but I guess some people like that.
Stayed 4 nights in Apr 2023

6/10 Okay

María E

Disliked: Cleanliness, property conditions & facilities, room comfort
A fraud not what shown in pictures!
Very disappointed the hotel did not meet our expectativas. The photos shown do not depict the property, very misleading! The area is a mess, our next door neighbor is a homeless, no breakfast at the premises. Even if you pay for breakfast you have to walk a few blocks to get it out of the hotel. The options are terrible one of the options given is closed under remodelación! I understood the Brown hotels were very reputable? This hotel needs an upgrade!!!!!
Stayed 3 nights in Mar 2023

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Clean - comfortable - 24 hour reception - friendly helpful staff
Stayed 4 nights in Mar 2023
Response from shoval on 15 May 2023
Dear Luke, thank you for your feedback. hope to see you soon again.

10/10 Excellent

Galit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very recommended. The staff was very nice. The place is clean and new. The hotel update us on WhatsApp for benefits. Loved it
Stayed 1 night in Mar 2023

6/10 Okay

Morris

Stayed 1 night in Feb 2023

8/10 Good

Piotr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
The hotel is really nice, with great rooftop bar and friendly reception and bar staff! clean, in very central location -safe. The pool was currently renovated and I had no idea there was jacuzzi/sauna until my last day :-(
Stayed 6 nights in Feb 2023

10/10 Excellent

Meir Yehoshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Jane

Stayed 3 nights in Jan 2023

10/10 Excellent

bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an adorable hotel, so close to everything, loved the vibe, wonderful service, very helpful front desk staff!
Stayed 1 night in Dec 2022
Response from Poli staff on 3 Jan 2023
Dear Bonnie,Thank you for you kind review:) glad that you enjoyed your stay at the hotel.Looking forwards to welcome you once again in the near future.Best regards,The Poli House team

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is stylish, safe and clean. Great location next to the Carmel market and very short walk to fantastic restaurants, shopping and the beach. Rooftop pool and bar, free yoga lessons, afternoon cocktails, chocolate whrn you arrive and super confortable bed and spa like bathroom. One of the best for me was that if you choose to have breakfast as part of your stay they give you vouchers for a full breakfast at 1 of 4 local cafes. My fav was the Biciclette cafe with a gorgeous secluded courtyard with flowers, birds singing etc. I had a simple breakfast of scrambled eggs on challah and it was so damn good. The hotel staff were suoer friendly and helpful. I loved this hotel and would stay there again.
Stayed 4 nights in Nov 2022
Response from shoval on 17 Nov 2022
Dear April, thank you for your warm words. there was a pleasure to host you. hope to see you soon, the poli team

4/10 Poor

Paru

Business traveller
Disliked: Cleanliness
Stayed 5 nights in Nov 2022

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does NOT have free parking at the hotel
The hotel is very nice and is located in a central touristy area. It came up through the filter of available parking, however, the hotel does not actually have a parking. There are a couple of paid parking garages about 5 minutes walking distance, but I wish I'd known that earlier. Also, due to the location, it is rather loud pretty late into the night. The hotel itself is lovely, though.
Stayed 3 nights in Oct 2022
Response from shoval on 19 Nov 2022
Thank you for your kind review! Hope to see you again soon :) The Poli Team

6/10 Okay

Etam, Jerusalem

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
VFM ratio is not good all around Israel and especially in Tel Aviv. for a high price you get a small urban hotel with emphasis on design rather then comfort. the only common areas are the small rooftop pool which suffers from lack of sitting area and a lot of pigeons, you do have a nice roof top bar. the room is small but not functionel (lack of storage space and hanging hooks), there is noise coming from the street but mainly from the roof and neighboring rooms.
Stayed 2 nights in Sep 2022
Response from Yoni on 12 Sept 2022
Hi Etam, thank you for choosing the Poli House Hotel for your stay in Tel Aviv. We pride ourselves on great service and a quality experience for an affordable rate. We go above and beyond and we are sorry you did not feel that during your stay with us! We hope to see you again in the nearby future. Best regards,the Poli House Team

6/10 Okay

stacey

Disliked: Property conditions & facilities, room comfort
Stayed 10 nights in Jun 2022
Response from Yoni on 24 Jul 2022
Hi Stacey, thank you for choosing the Poli House Hotel for your stay in Tel Aviv. We appreciate your feedback and we wish you all the best. Best regards, the Poli House Team

2/10 Terrible

Conrad

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Does not enforce hotel rule such as group parties all night in guest rooms disturbing neighbors sleeping, partying and smoking in hallways all night. Management drinks alcohol while at work.
Stayed 8 nights in Jun 2022
Response from Poli House GR on 5 Jul 2022
Dear Mr. Conrad, We're so sorry to read about your experience and would like to apologize for it. The hotel's teams are doing there utmost at every moment to ensure our guests well being - at times it's a bit more challenging than others, but we took care of the specific case and did our best to give you the proper solution that will make your stay as enjoyable as possible - during that specific incident and for the rest of your stay. Apparently we haven't succeded in that task and we apologize for that. Best, The Poli House Teams.

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
Room was incredibly small!
Stayed 2 nights in May 2022

10/10 Excellent

Omer

Stayed 1 night in May 2022
Response from Yoni on 10 May 2022
Thank you for choosing the Poli House Hotel for your stay in Tel Aviv. We hope you enjoyed your stay with us! Best regards, the Poli House Team

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel with coolest vibe and best staff
Stayed 8 nights in Apr 2022
Response from Yoni on 9 May 2022
Dear Gregory, Thank you for choosing the Poli House Hotel for your stay in Tel Aviv. We hope to see you again in the nearby future. Best regards, the Poli House Team

8/10 Good

delphine

Stayed 8 nights in Mar 2022
Response from Elle on 22 Mar 2022
Thank you for the positive feedback

8/10 Good

Eitan

Stayed 1 night in Feb 2022

6/10 Okay

ziv

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
no parking in the area
Stayed 1 night in Jan 2022
Response from elle on 13 Mar 2022
Dear Ziv, The Poli House is a 40-room boutique hotel, located at .the heart of Tel-Aviv and does not offer parking However, there are plenty of paid parking lots in the area. Best Regards, The Poli Team

10/10 Excellent

Salem

Stayed 2 nights in Jan 2022
Response from Elle on 17 Feb 2022
Dear Salem, Thank you for yor rating. Was a pleasure having you stay with us and hope to host you again soon. The Poli Team

4/10 Poor

nitay

Stayed 1 night in Dec 2021
Response from elle on 9 Jan 2022
ניתאי שלום, צר לנו שלא יכולתם לשהות עימנו, נישמח לארח אתכם כשימלאו לכם 18שנים. בברכה, צוות הפולי

8/10 Good

Yuval

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the center of TLV
It is a really nice hotel in the heart of TLV. I really enjoyed spending time in the bar at the rooftop. If you are thinking of taking the deal with breakfast you should know that it is not in the hotel but in restaurants around and they are opening only after 8am...
Stayed 6 nights in Dec 2021
Response from Elle on 29 Dec 2021
Thank you for your feedback! Hope to see you again The Poli team.

10/10 Excellent

Sheeran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Eleanor on 3 Dec 2021
Thank you for the reat feedback!

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Nov 2021
Response from Poli staff on 29 Nov 2021
Dear Philippe, It was our pleasure to have you stay at our hotel! Poli staff

10/10 Excellent

shlomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Poli staff on 16 Nov 2021
Dear Shlomo, Thank you very much! We are happy to see that you loved our hotel. It was a pleasure to meet you.

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Poli staff on 8 Nov 2021
Dear Luka, It was our pleasure to have you stay at our hotel!

10/10 Excellent

ASAF

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Poli staff on 1 Nov 2021
Dear Asaf, It was our pleasure to have you stay at our hotel! hope to see you again soon (: Poli staff

10/10 Excellent

Orly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Poli staff on 1 Nov 2021
Dear Orly, It was our pleasure to have you stay at our hotel! We hope to see you again soon (: Poli staff

6/10 Okay

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night. Great location. Excepted it to be loud with the busy street below, but we were woken several times (3am, 5:30am) from loud guests inside the hotel. Running in the hallway, screaming. Paper thin walls - we could hear people whispering on the landing outside our door. The door to the bathroom doubles as the door to the shower. It also didn’t fully close to the room. Very nice chat service prior to check-in. Provided restaurant recommendations.
Stayed 1 night in Jul 2021

8/10 Good

Noy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021