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Reviews of NYX Tel Aviv

NYX Tel Aviv
29 Harakevet Street, Tel Aviv

Reviews

8.0

Very good

Rating 10 - Excellent. 67 out of 164 reviews" "
Rating 8 - Good. 61 out of 164 reviews" "
Rating 6 - Okay. 18 out of 164 reviews" "
Rating 4 - Poor. 5 out of 164 reviews" "
Rating 2 - Terrible. 13 out of 164 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Dimitri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in the heart of Tel Aviv.
NYX Tel Aviv is our favorite place to stay in Tel Aviv. We love the location, easy access right off the highway, free or pango parking on the street readily available. The staff at the hotel are great. They are very welcoming and provide a first class experience. The only negative is sometimes the prices are high. Leonardo Advantage Club site while it should be cheaper for members is in fact much more expensive than booking through hotels.com. That's why we booked it this way. We look forward to future stays.
Stayed 1 night in Dec 2023

10/10 Excellent

Brenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Very good hotel. This was my second time here and I'll be back.
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Shavtiellah, guest relations manager. on 20 Aug 2023
Dear guest, Thank you for choosing to stay at the Nyx hotel in Tel Aviv and thank you for taking the time to rate the hotel. I'm happy to know that you enjoyed your stay. We'd love to welcome you again with love. Best regards,

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional value hospitality suite, drink coupons and incredible breakfast. Great staff, free nespresso in room and lobby, free water. Nice rooftop bar. Great location, safe, hip, well appointed and modern. Super choice and value
Stayed 2 nights in Jul 2023
Response from Guest relations manager on 17 Jul 2023
Dear Maria, Thank you for choosing to stay at the Nyx hotel in Tel Aviv and thank you for taking the time to rate the hotel and share your experience with other guest. I'm happy to know that you enjoyed the service, The breakfast, the location and the bar. We'd love to welcome you again with love. Best regards, Shavtiellah, guest relations manager.

2/10 Terrible

ALEX

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2023
Response from Guest relations manager on 21 Jun 2023
Dear Alex,Thank you for choosing to stay at the Nyx hotel in Tel Aviv and thank you for taking the time to rate the hotel. I understand that thing could have went better during your stay. If you can let me know what was it so that I can improve the service that would be wonderful.I apologies on behalf of the hotel staff for not creating a better stay for you. Love to welcome you again and give you a much better experience.Best regards,Shavtiellah, guest relations manager

10/10 Excellent

Juvenal

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern and excellent location
Stayed 2 nights in Jun 2023
Response from Guest relations manager on 21 Jun 2023
Dear Juvenal, Thank you for choosing to stay at the Nyx hotel in Tel Aviv and thank you for taking the time to rate the hotel and share your experience with other guest. I'm happy to know that you enjoyed the location and the hotel. We'd love to welcome you again with love. Best regards, Shavtiellah, guest relations manager.

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Guest relations manager on 13 Jun 2023
Dear guest,Thank you for choosing to stay at the Nyx hotel in Tel Aviv and thank you for taking the time to rate the hotel.Happy to know that you enjoyed your stay, We'd love to welcome you again with love.Best regards, Shavtiellah, guest relations manager.

10/10 Excellent

Amner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2023
Response from Guest relations manager on 13 Jun 2023
Dear Amner, Thank you for choosing to stay at the Nyx hotel in Tel Aviv and thank you for taking the time to rate the hotel. Happy to know that you enjoyed your stay and that you find the hotel and great place to be. We'd love to welcome you again with love.Best regards, Shavtiellah, guest relations manager.

2/10 Terrible

Leon

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023
Response from Guest relations manager on 10 May 2023
Dear Leon,This is Shavtiellah the guest relations manager of the Nyx hotel. I've been trying to reach you via e-mail and phone. If you can get back to me that would be much appreciated so that we can know what was it that didn't make your stay good and we'll improve the service. Best regards, Shavtiellah, guest relations manager.

6/10 Okay

Thomas, Eastvale

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in takes longer than I expected from my experience with many other hotels.
Stayed 1 night in Mar 2023

8/10 Good

grayson

10/10 Excellent

midora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights stay
Stay at the hotel 3 nights My porpouse was to visit my friends I was very pleasant impresed by the hotel, the staff, the breakfast, the room For sure I’ll stay there again and also recomand it to my friends
Stayed 3 nights in Oct 2022

2/10 Terrible

Cristina

We went to the hotel August the 12th to find the surprise we did not nave any reservation. I has cancelled the reservation for the 25 of July and they charged me for both days US171.14 twice and then US188.64 twice with my credit card that I used to pay the insurance. I got a message from you we have got you covered cancellation is being processed, thank you for choosing us as your travel partner. You are all set, But the money is not back.. Our Insure policies are : 1247235976 June 1st. Itinerary #72315615722434. We showed this to the hotel receptionist guy land still said no reservation made in our name. Cristina Gomez, Antonio Ortiz, Fernando Gomez, Myriam Castaneda. I hope you help us,because is not fair to b4e charged without any service received from the Embassy Hotel.
Stayed 1 night in Aug 2022

10/10 Excellent

Irina

Stayed 1 night in Jul 2022

8/10 Good

Pinhas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was not that great but it was close to walking to nice area in Tel Aviv.
Stayed 6 nights in Apr 2022

10/10 Excellent

Shay

Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Arvy Ehlysse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay but we had an amazing experienced. Clean and spacious room, 5mins drive to restaurants
Stayed 1 night in Dec 2021

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Oren

Okay...
It's okay. Nothing was *bad*. The hotel is reasonably clean and reasonably maintained. That's exactly what's wrong with this hotel, it has the potential to be very good but it's just okay, nothing more than that.
Stayed 1 night in Dec 2021
Response from Nyx Tel Aviv Team on 7 Dec 2021
Dear Oren, Thank you for leaving a review! We are always aiming to improve and working on our hotel in order to better deliver a more comfortable and enjoyable stay. We are sorry your stay was not as you had hoped but we hope you stay with us again so we may provide you with an experience that's not just okay but fantastic! Best Regards,

10/10 Excellent

Refael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Nyx Tel Aviv Team on 7 Dec 2021
Hello Refael, Thank you so much for rating us so highly! We always try to provide the best experience and are so glad you enjoyed your stay! Hope to see you again, best regards

2/10 Terrible

Emily

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Nyx team on 1 Dec 2021
we apologize your unsatisfying stay with us and hope you visit us again so we might provide you with a more comfortable and enjoyable experience. Thank you, NYX team

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Nyx team on 1 Dec 2021
Thank you so much for leaving a review! We are so happy you enjoyed your stay with us and hope you return for another! Warm regards, NYX team

2/10 Terrible

Dor

Travelled with family
Disliked: Staff & service
It is stated in the reservation that the price includes all taxes, but the hotel asked me to pay extra VAT, it is not pleasant to arrive at the hotel and find a different price than what you booked
Stayed 1 night in Oct 2021

8/10 Good

rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

yossi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Nadin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Perfect hotel , full service , recommended
Stayed 1 night in Sep 2021

10/10 Excellent

kedar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Maor

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

avi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Beni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Celia

Stayed 1 night in Aug 2021

2/10 Terrible

Ido

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2021

10/10 Excellent

Hoshen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Good but They did not clean the room for us even though we asked for reception and asked.
Stayed 1 night in Mar 2020

6/10 Okay

moshe

Business traveller
Disliked: Staff & service
Stayed 1 night in Mar 2020

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so close to the beaches but for travelling around by cab the location is close to the main highway that runs through the centre of town.
Stayed 4 nights in Feb 2020
Response from oshri on 19 Feb 2020
Thank you very much for choosing to stay at the NYX Hotel Tel Aviv and thank you for sharing your positive experience with other guests. I'm glad to know that you enjoyed your stay with us. The hotel is located 5 minutes walk from Rothschild Boulevard where there are loads of restaurants cafes bars, pubs, parties and street restaurants and its about 10 minutes walk from the TLV mall . We offer shuttles, one way, twice a day to the beach and located near a bus station where there is a bus everywhere, in Tel Aviv, at the reception you can rent bus and train tickets we would be happy to have you again with lots of love. I wish you a lovely week, Best regards, Oshri, Guest Relations Manager.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from oshri on 16 Feb 2020
Thank you very much for taking the time to provide feedback on the hotel. We look forward to welcoming you again. Best regards, Oshri, Guest Relations Manager

8/10 Good

Henry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well positioned and good value. The restaurant / bar staff were extra friendly and great hospitality!
Stayed 3 nights in Jan 2020
Response from oshri on 2 Feb 2020
Thank you very much for choosing to stay at NYX Tel Aviv. Thank you very much for taking the time to fill in the feedback on the hotel, I am very happy that the staff was friendly to you and enjoyed your stay at the hotel. We would love to host you again

2/10 Terrible

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 4 nights in Dec 2019
Response from oshri on 2 Feb 2020
Thank you for choosing to stay at NYX hotel and Thank you for taking the time to rate the us. Sorry to understand from your rating that you not enjoy from your stay at the hotel, hope you contact the staff for help. Hope to host you again.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated to airport without compromising nightlife access. Nicely laid out and adequate room size at club level.
Stayed 1 night in Sep 2019
Response from oshri on 22 Sept 2019
Thank you very much for choosing to stay at the NYX Hotel Tel Aviv and thank you for sharing your positive experience with other guests. I'm glad to know that you enjoyed your stay with us, we would be happy to have you again with lots of love. I wish you a lovely week, Best regards, Oshri, Guest Relations Manager.

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019
Response from oshri on 23 Sept 2019
thank u for high rate we hpoe to see again at our hotel. Best regards, oshri Guest Relations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Sep 2019
Response from oshri on 2 Oct 2019
Thank you very much for choosing to stay at the NYX Hotel Tel Aviv and thank you for sharing your positive experience with other guests. I'm glad to know that you enjoyed your stay with us, we would be happy to have you again with lots of love. I wish you a lovely week, Best regards, Oshri, Guest Relations Manager.

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2019
Response from oshr on 15 Sept 2019
Dear Guest, Thank you very much for choosing to stay at the NYX Hotel Tel Aviv, Thank you very much for taking the time to rate the hotel. I would love to know by email how we can improve the stay of our Guest. I wish you a lovely week, Best regards, Oshri, Guest Relations Manager.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from oshri on 1 Sept 2019
Dear guest, Thank you very much for choosing to stay at the NYX Hotel Tel Aviv and thank you for high rate. I'm glad to know that you enjoyed your stay, we would be happy to have you again with lots of love. I wish you a lovely week, Best regards, Oshri, Guest Relations Manager.

8/10 Good

David

Stayed 1 night in Jul 2019
Response from אושרי on 6 Aug 2019
דוד היקר, תודה רבה לך על שהשארת תגובה חיובית על המלון , אני שמח להבין שנהינת מהשהייה שלך אצלנו , נשמח מאוד לארח אותך שוב בהמון אהבה, בברכה, אושרי מנהל קשרי אורחים

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vacation
Amazing hotel. Great vibe. Friendly staff. Good location. Good food.
Stayed 1 night in Jul 2019
Response from oshri on 31 Jul 2019
Dear Ron, I'm glad that you enjoyed in your stay from the the staff' food and location. Thank you very much for taking the time to provide positive feedback on the hotel We look forward to welcoming you again. Best regards, Oshri, Guest Relations Manager