Reception hall

Reviews of Benjamin Herzliya Business Hotel


Reviews

8.4

Very good

Rating 10 - Excellent. 174 out of 389 reviews" "
Rating 8 - Good. 141 out of 389 reviews" "
Rating 6 - Okay. 47 out of 389 reviews" "
Rating 4 - Poor. 13 out of 389 reviews" "
Rating 2 - Terrible. 14 out of 389 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not well maintained and missing much like breakfast, workout room, pool, bar with alcohol... but location is great near a shopping mall, restaurants, walkable to the beach -- maybe 15 min walk and overall teh price is very reasonable. Housekeepers clean the room daily and change the beddings unlike five stars hotel. Staff are very kind.
Stayed 4 nights in Mar 2024

8/10 Good

carole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not fancy but served our needs very well
Stayed 10 nights in Jan 2024

8/10 Good

eran

Liked: Cleanliness, staff & service, property conditions & facilities
Very polite workers and very good service
Stayed 1 night in Jan 2024

8/10 Good

Eric

Stayed 1 night in Dec 2023

8/10 Good

Tomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Gail

Stayed 1 night in Sep 2023

8/10 Good

Alon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

aaron

Stayed 2 nights in Sep 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
Stayed 1 night in Sep 2023

10/10 Excellent

Herzel

Stayed 1 night in Sep 2023

10/10 Excellent

Herzel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel good service
Stayed 1 night in Sep 2023

8/10 Good

Amanuel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and enjoyed the stay.
Stayed 6 nights in Jul 2023

8/10 Good

Eitan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Benjamin is a good business option for a night close to the Herzlia industrial area
Stayed 2 nights in Jul 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Do NOT get the breakfast
Cons Only one person working was nice and helpful and that was because she was new to Israel from Australia so this staff hadn’t ruined her yet and she was great. All the others were quite the opposite. They need complete retraining - complete! The beds were terrible. Horribly uncomfortable. The flooring is all warped in the rooms. No help with luggage - not a service oriented hotel. Actual sh*t stain on the toilet seat - quite gross. The breakfast was not good - definitely not worth the extra money we paid. Never went back again to the breakfast after the first day. And the Saturday hours are the same as a weekday - should give people a chance to sleep in bit. Most of our group didn’t make it in time however they were the lucky ones. Pros Great location Good price but not without the cleanliness and service oriented staff. Can’t imagine who left a decent review for it to get such a high rating. Must be fakes. Constructive criticism Such a shame Because this could be an amazing business hotel. If they just cleaned it properly, trained staff to have customer service friendliness, bought new beds, put new flooring, and maybe hung a few paintings on the walls. Simple stuff could make this place great - but do not stay there unless you like being unable to sleep on horrible beds.
Stayed 3 nights in May 2023

10/10 Excellent

Jasper

Stayed 4 nights in Jun 2023

8/10 Good

Benjamin Donald

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023

6/10 Okay

Glenn

Disliked: Cleanliness, property conditions & facilities
Stayed 11 nights in May 2023

8/10 Good

Nasrin

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our sttay. Yacov was very helpful conciliatory.
Stayed 5 nights in May 2023

10/10 Excellent

Arye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an early morning flight and found it very useful to have coffee, bakery, cereal and milk in the lobby area. The hotel is located about 50 yards away from Nafis- a good restaurant that is open 24/7. Parking entrance is a bit awkward, should be enabled using the guest cards rather than by ringing a doorbell and waiting for a person on duty inside the hotel.
Stayed 1 night in May 2023

10/10 Excellent

Lior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Lim

Stayed 1 night in Apr 2023

2/10 Terrible

pansy

Stayed 5 nights in Apr 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, but Basic
This hotel is lovely for the basics and a place to sleep. It doesn’t offer too many amenities, but that is okay based on the type of stay I needed. It is an older hotel and needs some updating and the rooms are not sound proofed (it was very noisy - I could hear the room service staff clear as day in the hallway when I was in my room, music, loud people in the hallways, etc). The check in staff were lovely and very welcoming and they do offer coffee, tea, juice, water and a nice little offering of snacks in the lobby.
Stayed 1 night in Apr 2023

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great stay at this hotel; the parking is a huge perk. And while we had a little bit of an issue with the first room we were given the staff could not have been more responsive and accommodating.
Stayed 1 night in Apr 2023

10/10 Excellent

shalom

Business traveller
Liked: Cleanliness, staff & service
Great place great service
Stayed 1 night in Mar 2023

10/10 Excellent

Hinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Only problem was no plug near a mirror. Hard to dry hair. Nice snack area in the lobby which could serve as a light breakfast.
Stayed 2 nights in Mar 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
Rooms are very run down,.
Stayed 4 nights in Mar 2023

10/10 Excellent

asher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast expensive
Stayed 1 night in Feb 2023

10/10 Excellent

Alfred

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff very accomodating

6/10 Okay

Adam

Stayed 4 nights in Dec 2022

6/10 Okay

Brian John

2/10 Terrible

Carmel

Disliked: Cleanliness, amenities, property conditions & facilities
I travel a lot and seen all kinds of hotels. This hotel seemed to have good reviews so I took it. First night I arrived at 1am, checking in was fine, except that I got a room where people already slept. I walked in and suddenly got some woman screaming at me for entering her room. I went to reception. They gave me a different room. The new room was an “upgrade”. I can’t start explaining how horrible the condition was. The sofas and seats have huge brown spots. Management said “all the rooms have them. They know and they are replacing them with time”. Still disgusting. My towels had holes and stains on them. Clear signs of use. And the floors had stains and clearly absorbed so much water that the wood started to pop. Again, they offered to replace the room, and I went to checkout the other two options they offered. Both had the same issues (minus the floors). All of that I would forgive, but on the last day of my visit, I was checking out, and despite being a tourist, the receptionist suddenly told me I need to pay some special vat tax. This seemed odd and ended up charging me over $150 USD. This felt like a scam. When I told him this is odd but he can charge my card on file as I booked through orbits, he said there’s no card on file. He was rude and just made me pay and said if I won’t he would need to call the cops or something. I paid, but I will never stay in their stained outdated smelly hotel. Judge for yourself. If I can leave pictures I will.
Stayed 5 nights in Nov 2022

2/10 Terrible

Moamen

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2022

2/10 Terrible

Omri

Stayed 1 night in Sep 2022

8/10 Good

David

Stayed 4 nights in Sep 2022

2/10 Terrible

shlomo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

2/10 Terrible

mishael

Travelled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

ilwon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Biz Hotel
Great hotel for price! Breakfast food is very nice.
Stayed 2 nights in Feb 2020
Response from benjamin on 5 Feb 2020
Dear Thank you very much for choosing the Benjamin Business Hotel. We appreciate you taking your time in giving us your review. We are happy to see you enjoyed your stay with us and hope to see you again in the future. Benjamin.

10/10 Excellent

Yosef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020
Response from benjamin on 2 Feb 2020
Dear Thank you very much for choosing the Benjamin Business Hotel. We appreciate you taking your time in giving us your review. We are happy to see you enjoyed your stay with us and hope to see you again in the future. Benjamin.

8/10 Good

Verified traveller

Liked: Cleanliness
The hotel was centrally located with easy access to and from the airport.
Stayed 3 nights in Dec 2019
Response from Benjamin Business Hotel on 23 Dec 2019
We appriciate your feedback. Thank you for staying with us.

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
An efficient business hotel. Good wifi. My room was "tired" - floor tiles were worn out, desk was "worn" too, caulking in shower black in places
Stayed 3 nights in Nov 2019
Response from benjamin on 24 Nov 2019
Dear, We apreciate your review very much and we will do our very best to improve in the fields you mentionted. We thank you and hope to see you again

8/10 Good

Harlan

Stayed 1 night in Nov 2019

10/10 Excellent

Ameed

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from benjamin on 19 Nov 2019
Dear Thank you very much for choosing the Benjamin Business Hotel. We appreciate you taking your time in giving us your review. We are happy to see you enjoyed your stay with us and hope to see you again in the future. Benjamin.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Response from benjamin on 14 Nov 2019
Dear Thank you very much for choosing the Benjamin Business Hotel. We appreciate you taking your time in giving us your review. We are happy to see you enjoyed your stay with us and hope to see you again in the future. Benjamin.

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Benjamin Business Hotel on 13 Nov 2019
Thank you for staying with us. We hope to see you between our guests in the near future.

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from benjamin on 10 Nov 2019
Dear Thank you very much for choosing the Benjamin Business Hotel. We appreciate you taking your time in giving us your review.

10/10 Excellent

Heather, Istanbul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, free on-site parking, quiet and spacious room, amazingly comfortable bed, High quality toiletries
Stayed 1 night in Oct 2019
Response from Benjamin on 27 Oct 2019
Dear Thank you very much for choosing the Benjamin Business Hotel. We appreciate you taking your time in giving us your review.

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Benjamin on 25 Aug 2019
Dear Thank you very much for choosing the Benjamin Business Hotel. We appreciate you taking your time in giving us your review. We are happy to see you enjoyed your stay with us and hope to see you again in the future. Benjamin.

8/10 Good

Shragy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Benjamin on 21 Aug 2019
Dear Thank you very much for choosing the Benjamin Business Hotel. We appreciate you taking your time in giving us your review.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location to bars and restaurant, good price for a city hotel.
Stayed 5 nights in Jul 2019
Response from Benjamin on 6 Aug 2019
Thank you for your possitive review