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Reviews of BY14 TLV

BY14 TLV
14 Ben Yehuda Street, Tel Aviv

Reviews

8.6

Excellent

Rating 10 - Excellent. 134 out of 279 reviews" "
Rating 8 - Good. 94 out of 279 reviews" "
Rating 6 - Okay. 32 out of 279 reviews" "
Rating 4 - Poor. 11 out of 279 reviews" "
Rating 2 - Terrible. 8 out of 279 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and bright rooms
Stayed 1 night in Mar 2024
Response from Shaked, BY14 reception on 1 Apr 2024
Dear Samuel, Thank you for taking the time to share your experience during your recent stay at BY14 Hotel and thank you for your wonderful review. We will be happy to see you again in the future. Best Regards

10/10 Excellent

iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Shaked, BY14 reception on 20 Feb 2024
Dear Iryna, Thank you for taking the time to share your experience during your recent stay at BY14 Hotel and thank you for your wonderful review. We will be happy to see you again in the future. Best Regards

10/10 Excellent

ariella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from BY 14 Front Desk on 18 Feb 2024
Dear Ariella,thank you for your kind review.glad to hear you had a pleasant stay.best regards,

10/10 Excellent

pavel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Minimalist, just the way I like it for the hotel in this price range.
Stayed 7 nights in Sep 2023
Response from BY 14 Front Desk on 1 Oct 2023
Dear PAVEL, It was a pleasure reading how you enjoyed your recent stay in the BY14 Hotel. Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving letters such as yours, which affirm by how much we have succeeded. We look forward to hosting you again for future stays with us. Best Regards

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Very clean, reasonably priced. Only downfall was the street construction in front.
Stayed 3 nights in Sep 2023
Response from BY 14 Front Desk on 18 Sept 2023
Dear GARYThank you for the review , We were very happy to host you at BY14 Hotel and hope to see you next time in our hotel,Best Regards

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from BY 14 Front Desk on 18 Sept 2023
Dear PATRICIA Thank you for the review , We were very happy to host you at BY14 Hotel and hope to see you next time in our hotel,Best Regards

8/10 Good

LEAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Power and key problems for several days. Friendly staff. Good location for beaches and restaurants if you don’t mind walking a little.
Stayed 21 nights in Jul 2023
Response from Ronald BY14 Reception on 14 Aug 2023
Dear LeahThank you for taking the time to write the review on the website.We are glad to hear that you enjoyed your stay at the hotel.We have read your comments and it is important for us to note that they have been forwarded to the relevant factors for improvement of the serviceWe will be happy to see you among our guests in the near future.Regards

10/10 Excellent

Ji

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Ronald BY14 Reception on 14 Aug 2023
Dear GuestThank you for leaving a positive reviewWe are glad to hear that you enjoyed your stay at the hotel.We, the hotel staff, do our best to provide our guests with a high-quality and enjoyable hospitality experience.We will be happy to see you as our guests in the near future.Regards,

4/10 Poor

Aaron

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms not clean, small. But Staff is great
The room was not as advertised in the pictures, and was SUPER small compared to my friends "same style" room. I was not happy with the room being unclean on the floors and bathroom... But the size of the room and the having 2 beds pushed together instead of separate was NOT what I asked for. The staff are great and friendly, but the rooms and facility in general is lacking. For the price, I would have gone to many other options.
Stayed 2 nights in Jul 2023
Response from Ronald BY14 Reception on 14 Aug 2023
Dear AaronThank you for taking the time to write the review on the website.We, the hotel staff, do our best to provide our guests with a high-quality and enjoyable hospitality experience.I'm sorry to hear that the hospitality experience did not live up to your expectations.It is important for me to note that we attach great importance to guest reviews and that your comments have been passed on to the relevant parties for the improvement of the service.We will be happy to host again and prove that it was possible otherwise.Regards,

10/10 Excellent

Bridget

Liked: Cleanliness, property conditions & facilities
Great property! Friendly staff and very clean!
Stayed 2 nights in Jul 2023
Response from BY 14 Front Desk on 6 Jul 2023
Dear Bridget,thank you for the review!happy to see that you enjoy your stay.hope to see you again.

10/10 Excellent

Daomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Ronald BY14 Reception on 14 Aug 2023
Dear DaomiThank you for taking the time to write the review on the website.We are glad to hear that you enjoyed your stay at the hotel.We, the hotel staff, do our best to provide our guests with a high-quality and enjoyable hospitality experience.We will be happy to see you as our guests in the near future.Regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
An OK visit
The room is very basic. Room 910 there are 3 distribution boards in the cabinet. One of them is noisy like you have a shaving machine on all night. Nice lobby 5th coffee and snacks in check in, nice roof top next to the gym, go there on sunset
Stayed 1 night in Jun 2023
Response from Ronald BY14 Reception on 18 Aug 2023
Dear GuestThank you for taking the time to write the review on the website.We, the hotel staff, do our best to provide our guests a high quality and an enjoyable experience.It is important for me to note that we attach great importance to guest reviews and that your comments have been passed on to the relevant parties for the improvement of the service.We will be happy to host again and prove that it was possible otherwise.Regards,

10/10 Excellent

Alex

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff & nice hotel. Good location and clean
Stayed 6 nights in Jun 2023
Response from BY 14 Front Desk on 16 Jun 2023
Dear Alex,thank you for the kind review.we are happy to read that you enjoy your stay!hope to see you againOmer-reception.

2/10 Terrible

Juvenal

Stayed 1 night in Jun 2023

10/10 Excellent

Alexander, Dallas

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from BY 14 Front Desk on 8 Jun 2023
Dear Alexander,thank you for the review!hope t see you soon

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Good stay
Amazing customer service, nothing was too much trouble. The location of the hotel was fantastic. A short walk to the beach, and a short walk to the market. One area for improvement is the beds. Unfortunately, they are very hard and after 3 nights of sleeping on them, our backs were in pain. However, everything else about the hotel is great. Breakfast is fantastic and the staff is all amazing in the cafe.
Stayed 3 nights in May 2023
Response from BY 14 Front Desk on 31 May 2023
Dear Guest! Thank you very much for your kind review! Thank you also for mentioning the work of our staff, we appreciate it very much and every day try to do our best! We hope to see you again! Best wishes, Dina, BY 14 front desk shift leader

10/10 Excellent

Rick

Stayed 2 nights in May 2023
Response from BY 14 Front Desk on 19 Jun 2023
Dear Rick,thank you for the kind review.happy to see that you enjoy your stay.hope to see you soon!

8/10 Good

Tommy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location near the beach and lots of restaurants options. Hotel decor and condition were excellent all staffs were friendly and helpful. Only drawback was the street in front of the hotel under construction noisy in the early morning hours and challenging to walk on the sidewalks. But I think this is only temporary.
Stayed 2 nights in May 2023
Response from BY 14 Front Desk on 20 May 2023
Dear Tommy! Thank you very much for your kind review! We are very happy to read that your stay was pleasant and you had a good time in our hotel! We hope to see you again! Best wishes

10/10 Excellent

Matilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FANTASTIC receptionists. Nothing was too much, got a lovely breakfast to go on our early tour, helped accommodate us with showers etc. despite being checked out. Great clean & modern rooms. Only downside was the constitution outside the hotel and too firm beds (which is a standard in Tel aviv)
Stayed 2 nights in May 2023
Response from BY 14 Front Desk on 14 May 2023
Dear Matilda,thank you for the warm review.the hotel staff is trying his best to provide the best service and we are happy that you enjoy your stay!see you soon!

10/10 Excellent

Luis

Stayed 1 night in May 2023
Response from BY 14 Front Desk on 14 May 2023
Dear Luis,thank you for the review!Hope to see you soon

8/10 Good

YIN FEN, ROSELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Team BY14 on 11 May 2023
Dear Yin, thank you for your review! We are very happy to read that you have enjoyed your stayHope to see you again!

6/10 Okay

Lesley

Stayed 5 nights in Apr 2023
Response from Front desk staff on 11 May 2023
Dear Lesley,thank you for your review! We are very happy to read that you have enjoyed your stay. We are also sorry for any inconvenience. Hope to see you again!

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Reception staff generally rude Hotel clean and modern Rooms fairly small however Nice rooftop bar
Stayed 5 nights in Mar 2023
Response from BY 14 Front Desk on 11 May 2023
Dear John! Thank you very much for your kind review, we appreciate it very much! We are very happy to read that you had a good time in our hotel! We hope to see you again! Best wishes,

8/10 Good

Aviv

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location.
Stayed 1 night in Apr 2023
Response from BY 14 Front Desk on 15 Apr 2023
Thank you very much for staying with us! We will be happy to see you again!

10/10 Excellent

JUAN JOSE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience . The most remarkable thing : the staff is helpful , polite , friendly . They provide an excellent service
Stayed 10 nights in Feb 2023
Response from BY 14 Front Desk on 15 Apr 2023
Thank you very much for staying with us and for such a warm review! We will be happy to see you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from BY 14 Front Desk on 15 Apr 2023
Thank you for rating us!

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023
Response from BY 14 Front Desk on 15 Apr 2023
Thank you for rating us!

8/10 Good

tal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from BY 14 Front Desk on 1 Feb 2023
Dear Tal!We are very happy to read that your stay in our hotel was pleasant! We hope to see you again! Best wishes

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice enough for the price
Staff was very friendly and helpful. Location near the beach is nice. Design and vibe of the hotel is modern, casual and comfortable, except there was NO hot water for my 5 am shower and no way to avoid going up and down stairs at the entrance while lugging your bags.
Stayed 1 night in Jan 2023
Response from Team BY14 on 1 Feb 2023
Thank you very much for your kind review! We are very happy to read that your stay in our hotel was pleasant! We hope to see you again! Best wishes

8/10 Good

Zoe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, just a very short walk to the beach, and good restaurants The room I felt was a good size, I found the bed itself quite uncomfortable and hard, and it was on wheels and would move if I sat upright. The bathroom very helpfully provided hair conditioner, but the shower is open and level with the floor so the whole bathroom gets very wet when you shower. The hotel itself is great, I like the design, the staff were very friendly, they also offer online checkin to make the whole processes quicker, and they helpfully looked after our luggage at check out so we could do more sightseeing. The best thing was the nespresso machines, they offer free coffee and have a lovely seating area in the lobby, which we loved. There is a gym, sauna and two balconies with views of Tel Aviv. Overall I would recommend, if it wasn’t for the bed I would have given 5 stars.
Response from Front desk staff on 7 Jan 2023
Dear Zoe, Thank you very much for your review. We are happy to read that you have enjoyed your stay. Hope to see you soon again! Best wishes, Hotel team

2/10 Terrible

Almir

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Little to do with pictures. Staff baraly speak English. Zero conciergerie. More like a hostel than a hotel
Response from Front desk staff on 7 Jan 2023
Dear Almir, We are very sorry that you didnt have a good experience while staying with us, we will, of course, take into account all your remarks and will try to do our best in the future. Best wishes, hotel team

8/10 Good

Arvi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Hotel Team on 2 Jan 2023
Thank you Arvi for your review :)

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Boutique hotel near beach and market. Good hotel for Canadian standards. Pay the small extra for breakfast it is so worth it large prepared breakfast and drink
Response from Hotel Team on 6 Dec 2022
Dear Nancy,Thank you for choosing to stay at BY14 Hotel Tel Aviv.We are happy to know that you had a good stay experience.and hope to see you again soon.

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
The room was dirty and seemed to lack basic maintenance. This is a place I will not be returning to. Absolutely horrible. The front desk was polite as you’d expect…. But at check-out i was told they couldn’t provide a receipt for my stay. I will not be returning.
Stayed 2 nights in Nov 2022
Response from Yulia Higer on 6 Dec 2022
Thank you for taking the time to tell us about your experience at the BY14 TLV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At BY14 TLV, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!!!
A wonderful boutique hotel in the heart of Tel Aviv ,close to all the excitement. A quite caring , attentive staff. Really enjoyed our stay!
Stayed 1 night in Nov 2022
Response from BY 14 Front Desk on 26 Nov 2022
Dear Jason, Thank you for the kind review, we are glad to know that your stay experience was good and enjoyable. hope to see you soon! Thank you, hotel staff

8/10 Good

Carl

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from BY 14 Front Desk on 26 Nov 2022
Dear Carl, Thank you for the kind review, we are glad to know that your stay experience was good and enjoyable. hope to see you soon! Thank you, hotel staff

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

6/10 Okay

Gyorgy

Stayed 1 night in Nov 2022

10/10 Excellent

martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quaint and friendly. Danielle was amazing and answered all our question when we checked in!
Stayed 2 nights in Nov 2022
Response from BY 14 Front Desk on 20 Nov 2022
Dear Martha, Thank you for the kind review, we are glad to know that your stay experience was good and enjoyable. hope to see you soon!

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the heart of town and in walking distance to the BEACH!!
Stayed 3 nights in Oct 2022
Response from BY14 team on 13 Nov 2022
Dear Laura,thank you for the kind review!hope to see you again.Hotel team

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. Two blocks from the beach and 10’ walk to the Carmel Market. Lots of restaurants nearby. The room was very clean and the best part was the shower. Breakfast was delicious and with lots of variety.
Stayed 2 nights in Oct 2022
Response from BY 14 Front Desk on 17 Oct 2022
dear Pasi, thank you for the kind review. we are glad that you enjoyed your staying. we will be happy to see you again! BY14 Team :)

8/10 Good

Peili

Stayed 1 night in Oct 2022

4/10 Poor

Yehuda

Stayed 2 nights in Oct 2022

10/10 Excellent

Marie-Pier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we had in a while. Very clean, staff is great and the location is perfect. We enjoyed the beverages corner and the cookies. We also had wines, fruits and cakes one afternoon.
Stayed 3 nights in Oct 2022
Response from BY14 on 10 Oct 2022
Thank you for choosing to stay with us! We are happy to hear the stay was great and hope to see you again soon! By14 team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Our stay at this hotel was amazing! We stayed for 3 nights as part of our honeymoon and it was great. We were upgraded complimentary to the penthouse room with a huge terrace overlooking the coastline. It was clean, comfortable, a very short walk to the beach and the staff were friendly friendly. Would definitely recommend to anyone visiting Tel Aviv!
Stayed 3 nights in Sep 2022
Response from BY 14 Front Desk staff on 23 Sept 2022
Dear Guest ,Thank you for choosing to stay at BY14 Hotel Tel Aviv.We are happy to know that you had a good stay experience.and hope to see you again soon.

8/10 Good

Doron, HACKENSACK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, shower was clean, the mattress was too hard for me. Breakfast is very reach service needs some improvment.
Stayed 4 nights in Sep 2022
Response from BY 14 Front Desk staff on 20 Sept 2022
Dear Guest,Thank you for choosing to stay at the BY14 Tel Aviv hotel. I apologize that your stay experience did not meet your expectations,We would be happy to have you come back to us in order to improve your opinion.Regards

2/10 Terrible

madona

Stayed 3 nights in Aug 2022
Response from BY 14 Front Desk staff on 28 Aug 2022
HEBREWENGLISHSPANISHSource textאורח יקר , אנו מתנצלים כי לא עמדנו בחווית השהייה שלך , אנו נשמח תחזור אלינו על מנת נוכל לשפר את דעתך עלינו אורח יקר , אנו מתנצלים כי לא עמדנו בחווית השהייה שלך , אנו נשמח תחזור אלינו על מנת נוכל לשפר את דעתך עלינו109 / 5,000Translation resultsDear Guest ,We apologize that we did not meet your stay experience,We will be happy if you come back to us so that we can improve your opinion about us

4/10 Poor

Aaron

Travelled with group
Disliked: Staff & service, property conditions & facilities
I ordered a room w a queen bed and got two hard as rock single beds pushed together. Staff was inexperienced and extremely slow while being rude dealing with my check in. Won’t be returning to this hotel
Stayed 1 night in Aug 2022
Response from BY14 on 20 Aug 2022
Dear Guest ,Thank you for choosing to stay at the BY14 Tel Aviv hotel.We hope that you will return to us soon so that we can improve your opinion of the hotel.We apologize that we did not meet your expectations.Regards ,

6/10 Okay

Gilda

Stayed 6 nights in Jul 2022
Response from Team BY14 on 3 Aug 2022
Thank you for choosing to stay at the BY14 hotel. We are sorry that we did not meet your expectations, We hope you will return to us in order to improve your opinion. All the best

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from BY 14 Front Desk on 28 Jul 2022
Thank you for choosing to stay at the BY14 hotel. We are happy to hear that we met your expectations. Hope to see you again soon. All the best