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Reviews of Hotel British House

4 out of 5
Hotel British House
B.Belinski Str.12 (T,Chovelidze. 32), Tbilisi

Reviews

9.4

Exceptional

Rating 10 - Excellent. 124 out of 167 reviews" "
Rating 8 - Good. 33 out of 167 reviews" "
Rating 6 - Okay. 6 out of 167 reviews" "
Rating 4 - Poor. 2 out of 167 reviews" "
Rating 2 - Terrible. 2 out of 167 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Irakli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy hotel in the city center, fast internet, very friendly staff, especially liked the vintage interior

10/10 Excellent

Giorgi

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Location is very good near central avenue. The Room was cozy and super clean with old stylish wooden furniture. The bed was comfortable. Friendly staff who are always ready to help with any questions. Breakfast was really good with high quality food. Highly recommend it.

10/10 Excellent

Datuna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a positive experience Very clean and tidy room. Bed was very good for sleeping. Also, very fast internet. Staff is very friendly and hospitality. Location was perfect for my needs. Will definitely come back in future
Stayed 1 night in Dec 2023

10/10 Excellent

nika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel that I will definitely return to!
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff very welcoming and helpful
Stayed 1 night in Nov 2023

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cozy hotel in the city center,with high-speed internet ,convenient neighborhood,tasty breakfast,very hospitable staff and sincere attention to my requests.

10/10 Excellent

Anar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City center, cozy room with a comfortable balcony, very hospitable staff, excellent breakfast, very fast internet. Absolutely recommend
Stayed 1 night in Nov 2023

10/10 Excellent

Anar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere. Very welcoming staff. Comfortable and quiet room at a pleasant location. Delicious breakfast and very fast internet.
Stayed 1 night in Apr 2023

10/10 Excellent

Nicholas

Stayed 5 nights in Mar 2023

10/10 Excellent

viktoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is exceptional, accommodating our every request and always going above and beyond! The location is perfect and the rooms are all beautiful and unique.Breakfast was really good. Highly recommend it.
Response from Hotel Management and whole staff on 5 Feb 2023
Dear ViktoriaWe sincerely thank you for your kind feedback. We will always be glad to see you at our hotel next time you visit Tbilisi. Best Regards

10/10 Excellent

Medea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent,Room was cozy and super clean with old style wooden furniture.The bed was ultra comfortable. Staff really caring and always ready to help with any questions. .High quality internet . Definitely will stay there again.
Stayed 1 night in Jan 2023
Response from Hotel Management and whole staff on 5 Feb 2023
Dear Medea. We sincerely thank you for your kind feedback. We will always be glad to see you at our hotel next time you visit Tbilisi. Best Regards

10/10 Excellent

Zurab

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique hotel in the center of Tbilisi. Friendly and helpful staff and nice environment. Would love to come back to this hotel!
Stayed 1 night in Jan 2023
Response from Hotel Management and whole staff on 1 Feb 2023
Dear Zurab. We sincerely thank you for your time and kind feedback. We will always be glad to see you at our hotel next time you visit Tbilisi. Best Regards.

10/10 Excellent

Anar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience at the British House. Every staff member I encountered, from the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
Response from Hotel Management and whole staff on 1 Feb 2023
Dear Anar.Thanks for your kind review.We will be happy to see you again at our hotel.Best Regards,

2/10 Terrible

Joshua

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Can't be a 4star hotel without a lift i am disabled i got a room on the 3d floor
Stayed 4 nights in Jan 2023
Response from Manager: Shota Margishvili on 29 Jan 2023
Dear Joshua, Thank you for taking your time to write a review about our hotel. You are absolutely right - we are a boutique hotel and we do not have an elevator (as it is indicated in the hotel description).We did not had prior information from you that you would like to have a room on the lower floor and immediately after check-in, as soon as you wanted the lower floor, we provided you with a room on the first floor.We sincerely wish you a pleasant journeys in the future.

8/10 Good

soheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only drawback was that it did not have an elevator. And moving the luggage was difficult. And for me, who had a problem with knee arthritis, the stairs were annoying.
Stayed 2 nights in Aug 2022

10/10 Excellent

Wenying, Ventura

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff is very nice
Stayed 1 night in Apr 2022

10/10 Excellent

Mounes, Dubai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It wasn’t a hotel, it was a second home First and great experience. Five stars hotel cannot give such warm staying. Thank you to all my “relatives” in British House - Tbilisi
Stayed 6 nights in Nov 2021

10/10 Excellent

eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Stay
Had an outstanding comfortable stay! Every box is checked here from superb service to fast wifi to gorgeous surroundings to ideal location...it's all here. Staff goes above and beyond the call of duty to make you feel at home.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very happy with my choice of hotel. One of the best part of the hotel is friendly staff and family athmosphere. Rooms are comfortable and clean. The breakfast is highlight of my stay. I truly enjoyed!
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The owner has gathered an incredible team to run his property. Kind, attentive, willing to go the extra mile for anyone staying there. They are a credit to him and I am grateful for all their good work.
Stayed 7 nights in Jul 2021
Response from Hotel British House on 13 Jul 2021
Dear guest We are sincerely grateful for your warm feedback about our hotel . We are very pleased when our guests appreciate our staff and our work so highly. We will be sincerely glad to see you as our guest in the future. Best regards British House

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
This boutique hotel maintains high quality standards. Comfort, delicious (individual) breakfast, spacious rooms, family atmosphere, in the city center (4 minutes walk from the central avenue).It was very positive experience! I highly recommend this Hotel to everyone!
Stayed 1 night in Jun 2021

10/10 Excellent

M, Montreal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience and services. Very good value
Stayed 5 nights in Feb 2020

10/10 Excellent

Stas Shmuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!!!
Our stay was amazing, Shota the owner, his wifeand employees were so friendly, Helpful and responsive. The rooms were big and most importantly clean. The breakfast was personalized for each room (Asked us for the time we want it, and what we want it to include) We definitely recommend everyone who reads this review to stay with them.
Stayed 3 nights in Jan 2020

10/10 Excellent

Otto, Lynchburg VA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Original. The feel of a mansion with individual rooms. Each tastefully decorated. The staff is exceptional giving attention to every need. I will come again.
Stayed 1 night in Nov 2019

10/10 Excellent

PatandAdrian, Fremont,CA

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt like this was a home that opened its doors to us. We arrived at 6am on a quiet Sunday and went there to see if we could leave our luggage until afternoon checkin; we were welcomed in, invited to one of many ample breakfasts, then shown to our room! The rooms are large and well furnished and the beds felt like heaven. The bathrooms were larger than ours at home! The staff was there constantly available searching to make our every desire fulfilled. We had long conversations with all of them and became fond of them all. The location was quiet and close to the main avenue thru the city; it was easy to walk or they would arrange cars for us. The atmosphere was quaint and the furniture beautiful. I hope to return soon and stay even longer. The level of comfort and the beauty of Georgia made it hard to leave; we extended our stay by several days. We had to move rooms at that point but each room was as lovely as the others though unique and quaint. I will be Highly recommending this delightful hotel to all my family and friends!!!!!
Stayed 3 nights in Oct 2019

10/10 Excellent

Olivia

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Tatiana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

JANET R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a small quirky little hotel which is centrally located. The spiral staircase is quite difficult to climb with a suitcase
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Charming little hotel in perfect location : quiet street near main avenue. Extremely friendly and helpful staff.
Stayed 2 nights in Aug 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Absolutely great hotel, stay and breakfast
Stayed 1 night in Aug 2019

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff who paid personal attention to each guest
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We booked at the last minute after our plans changed on the strength of great reviews and were so happy to receive wonderful hospitality by all of the staff. We were upgraded to a lovely spacious room straight away. It was like staying in the home of a favourite aunt as a special guest, the furnishings are a step back in time, but comfortable, clean, quiet and we slept so well we stayed for 4 nights. Breakfast was delicious, typical Georgian generosity, served at any time that suits the guest. It’s a walk uphill from the city, but worth it, or take a taxi. Great value.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
On arrival we received a warm welcome from Ana, who quickly completed the check-in and provided recommendation for lunch and sight seeing.The hotel has an unusual collection of antiques, painting and other "odds & ends" that provide a step back to old Tbilisi.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hotel in Tbilisi we strongly recommend
A VERY good hotel in an old building on fringes of the Old City of Tbilisi. The staff was VERY helpful, courteous, and friendly. During all 24 hours there was someone on shift to open a door, etc. Our room was at the ground level with windows looking out to the street. Still, it was very quiet and we did not have a problem with having rest. Breakfasts were served on OUR OWN SCHEDULE - an amazing thing we have not seen before. And they were really filling, so closer to the end of our 7-day stay, we started to cut on food - even if it was very good and freshly cooked and abundant. WiFi worked flawlessly and the speed of accessing the Internet was VERY good. The room provided us for lots of space. The Bathroom had a full-size tub with a shower (hot water was VERY reliable and with good pressure). Bathrobes and slippers were provided too. There was a safe in the wardrobe. The hotel's location allowed easy access to the Tbilisi subway system (a 10-min walk to the Shota Rustaveli station), as well as to the Tbilisi Funicular (a walking distance, actually). If you do not mind to walk, it's a 20 minute walk to the Liberty Square (beginning of the Old City). We easily recommend the hotel to families, business people, etc. - a VERY good place to stay in Tbilisi.
Stayed 8 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
British House has rooms in main building as well as in apartments, which are not far from main building (100 meters away nearly). I stayed few times in main building rooms and in apartments as well. my last stay was in apartment which was located at Gogebashvili street 44, at 6th floor. There are two bed rooms actually - one with king-bed, sofa and kitchen equipment (gas stove, microwave, cattle, etc), and the second, smaller room equipped with one single bed and desc. This is actually very comfortable for families. Rooms maintained clean and all equipment in good safe order. I had two nights very good sleep - beds are comfortable and it is normally very quite. I found only the shower room little small and shower cabin is not well designed as could be, so when taking shower impossible to avoid spills outside of the cabin. But it's not a big issue, as there are foot towels available. There is main gate to the apartment with combination lock. For breakfast one need to to walk down the street for 100 meters to the main building of hotel. Breakfast time is up to guest, just needed to inform reception what time you want to have it. There are markets and eating places all around and in walking distance. I cannot find anything to complain on, maybe except the shower cabin))
Stayed 2 nights in Dec 2018

10/10 Excellent

Matthew, Bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel, with friendly and helpful staff. In a quiet location within walking distance of the city Centre. The rooms are clean and comfortable and the breakfast was excellent.
Stayed 5 nights in Oct 2018

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You HAVE to stay here - Loveliest people ever!!!!
Truly lovely, quirky hotel in a great location. But the best bit - without a doubt - is that this place has the most fantastic, welcoming, warm, friendly, helpful, generous, speedy and quite frankly gorgeous staff I’ve ever experienced in my life. Couldn’t have had a more enjoyable experience and trip. I love Tbilisi, love British House Hotel. Will definitely return - don’t miss out xx
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מיקום טוב במרכז, המלון נקי באינטריאר קלאסי, ארוחת בוקר מספקת בעיצוב אנגלי, שירות מעולה. אשמח לחזור לאירוח
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel with great service
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely accommodating and friendly staff!
The British House is a boutique B&B located in a quiet, residential neighborhood of Tbilisi. The staff was extremely accommodating - for example, my wife and I arrived at the hotel at 5 AM and they allowed us to do an early check-in and also invited us for breakfast. Everyone was very friendly and courteous.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2018

10/10 Excellent

Marta, Toronto Ontario Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff @ the hotel were always prepared to go that extra mile to answer all your questions & concerns. Genuine & helpful staff at all times. Even the walk to the main street was a fantastic exercise in the morning.
Stayed 8 nights in Jul 2018

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Aqeel, United Arab Emirates

Liked: Cleanliness, staff & service
Hotel Stay
The staff are very nice & helpful. The service is very good & the friendly environments is appreciated. Need to improve the breakfast little bit more & to service better quality of coffee (not Nescafe) . Thank you for all the staff & the management.
Stayed 3 nights in Feb 2018

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
I travel a lot and I was never treated with such attention and care as in this hotel. Will definitely visit again. Excellent experience! Clean and spacious room, silent and close to the city centre and the staff is nothing short of amazing. Great wifi. Not to mention the breakfast khachapuris.
Stayed 4 nights in Dec 2017

10/10 Excellent

John, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel!
Loved this hotel .The location of the hotel is very convenient , less than 10 minutes walk till the main avenue Rustaveli. The room was very tidy with a big bed , comfortable pillows and lovely bathroom. Whole hotel is kept very clean and breakfast choice is very good .Amazing service, very helpful and friendly staff. Highly recommended this boutique hotel !
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Boutique Hotel
Hotel ''British House'' is a truly charming boutique hotel, that is very centrally located and will provide you with elegantly decorated room. My room was incredibly well appointed with interesting decor - full of charm and had all conveniences. The service of staff is unparalleled. The breakfast was excellent with wide variety and everything was very tasty. I could't have asked for a better experience, everything in this hotel is of very high standard and the service is excellent.
Stayed 1 night in Nov 2017