Overall pleasant visit
I run a large country club in the Hamptons....
Couple of critiques:
Tea should be available in room as well as coffee
Make Extra pillows available
Ordered a bottle of white wine ...it was served warm...bartender thought it was supposed to be 72 degrees...he quoted cellar was kept at that temperature? Huh...!
No offer to replace or take off
When checking out room rate was not as quoted...this was adjusted but after much confusion.
I asked if there was a fitness center...employee did not know
Why charge upfront for incidentals ? Can't one simply charge to room?
Hopefully some of these comments are helpful
Basic hotel with Starbucks concession, boarding pass printout, seating, and fireplace in the lobby, Everything was very clean and the absolute best part was the wonderful staff, who always greeted guests and were very accomodating and friendly--they made it a 5-star experience!
Just half an hour from the hustle and bustle of New York City, Tarrytown is mostly home to commuters. However, it is relevant in popular culture; most notably in literature. Washington Irving's story The Legend of Sleepy Hollow” was set in Tarrytown, as were the books Memoirs of a Teenage Amnesiac, The Virgin Heiress, and the children’s book Otherwise Known as Sheila the Great.
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