BBQ/picnic Area

Reviews of The Devon Hotel A Heritage Hotel

4 out of 5
The Devon Hotel A Heritage Hotel
390 Devon Street East, New Plymouth

Reviews

9.0

Wonderful

Rating 10 - Excellent. 598 out of 1000 reviews" "
Rating 8 - Good. 312 out of 1000 reviews" "
Rating 6 - Okay. 66 out of 1000 reviews" "
Rating 4 - Poor. 19 out of 1000 reviews" "
Rating 2 - Terrible. 5 out of 1000 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David, Whitby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet, clean and well maintained property in a very convenient location to every thing in the central city area.
Stayed 4 nights in Mar 2024
Response from Peter & Rosemary Tennent on 23 Mar 2024
Thanks for joining us David, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic reception on checkin, really friendly staff. Good buzz about the hotel, lots of art works. Free guest laundry, free hire of bikes, towels for the pool, what more can you ask for? Large clean room, apps on TV. Only minor negative was wifi dropped out occasionally.
Stayed 3 nights in Mar 2024
Response from Peter & Rosemary Tennent on 23 Mar 2024
Thanks for joining us Andy, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Andrew

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and buffet
Stayed 3 nights in Mar 2024
Response from Peter & Rosemary Tennent on 21 Mar 2024
Thanks for joining us Andrew, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

6/10 Okay

David and Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed in standard room tidy and clean. A little dated though would stay in delux next time. Happy with stay
Stayed 1 night in Mar 2024
Response from Peter & Rosemary Tennent on 15 Mar 2024
Thanks for joining us David & Christine, Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property and one I definitely would stay at again. Easily accessible and staff are very friendly.
Stayed 1 night in Mar 2024
Response from Peter & Rosemary Tennent on 15 Mar 2024
Thanks for joining us Tony, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Peter & Rosemary Tennent on 12 Mar 2024
Thanks for joining us Gloria, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Peter & Rosemary Tennent on 11 Mar 2024
Thanks for joining us Arthur, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Hayden

Travelled with family and small children
Amazing place
Stayed 1 night in Mar 2024
Response from Peter & Rosemary Tennent on 10 Mar 2024
Thanks for joining us Hayden, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

8/10 Good

taylor

Travelled with family and small children
Liked: Cleanliness, staff & service
The accomodation was nice and the pool great for the kids. Unfortunately we went to the area for Americarna and I would have liked to think that the large amount of Classic cars would have had prioritized parking over modern cars with modern security features.
Stayed 3 nights in Feb 2024
Response from Peter & Rosemary Tennent on 7 Mar 2024
Thanks for joining us Taylor, Kind regards,Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy rooms and great value all round.
Stayed 2 nights in Mar 2024
Response from Peter & Rosemary Tennent on 6 Mar 2024
Thanks for joining us Arthur, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

8/10 Good

Allan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Peter & Rosemary Tennent on 6 Mar 2024
Thanks for joining us Allan, Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Peter & Rosemary Tennent on 4 Mar 2024
Thanks for joining us Lindsay, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

8/10 Good

Arvinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and safe surroundings
Stayed 1 night in Feb 2024
Response from Peter & Rosemary Tennent on 1 Mar 2024
Thanks for joining us Arvinder, Safe travels! Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Rodolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a real pleasure to stay at the Devon Hotel. It exceeded our expectations: it was our idea of a perfect hotel.
Stayed 1 night in Feb 2024
Response from Peter & Rosemary Tennent on 28 Feb 2024
Thanks for joining us Rodolfo, We appreciate your support. Safe travels. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room (upgrade?), very good value bistro dinner. Excellent value hotel. Did not use heated pool and spa but a nice touch
Stayed 1 night in Feb 2024
Response from Peter & Rosemary Tennent on 27 Feb 2024
Thanks for joining us Peter, We look forward to welcoming you back. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Peter & Rosemary Tennent on 27 Feb 2024
Thanks for joining us Allan. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value beautiful place
Stayed 1 night in Feb 2024
Response from Peter & Rosemary Tennent on 24 Feb 2024
Thanks for joining us Luke, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Peter & Rosemary Tennent on 25 Feb 2024
Thanks for joining us Tony, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property - incredibly comfortable, spacious rooms and excellent facilities. Price was very reasonable for what you get.
Stayed 2 nights in Feb 2024
Response from Peter & Rosemary Tennent on 22 Feb 2024
Thanks for joining us Tim, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, well presented hotel with nice room and a nice pool!
Stayed 1 night in Feb 2024
Response from Peter & Rosemary Tennent on 15 Feb 2024
Thanks for joining us Mark, We appreciate your support and hope to welcome you back soon. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Kerry

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
We loved our 1 night stay and wished we could have stayed longer! Our king studio was just the right size with an amazingly comfortable bed; the price for our unit was also wonderful! We had dinner in the bar which provided very generous servings however the food wasn’t fantastic. We did not want to pay $50 each for the buffet. Despite this we will definitely be back!
Stayed 1 night in Feb 2024
Response from Peter & Rosemary Tennent on 8 Feb 2024
Thanks for joining us Kerry, Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Leila

Stayed 2 nights in Feb 2024
Response from Peter & Rosemary Tennent on 20 Mar 2024
Thanks for joining us Leila,We appreciate your support.Kind regards,Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, with kind staffs and a great hot spa.
Stayed 1 night in Jan 2024
Response from Peter & Rosemary Tennent on 3 Feb 2024
Thanks for joining us Marcelo, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Ramy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay in, close to center. The staff are friendly. Enjoyed the stay there
Stayed 1 night in Jan 2024
Response from Peter & Rosemary Tennent on 2 Feb 2024
Thanks for joining us Ramy, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Seungwoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Peter & Rosemary Tennent on 31 Jan 2024
Thanks for joining us, We appreciate your support. Safe travels. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

8/10 Good

Jyothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Peter & Rosemary Tennent on 29 Jan 2024
Thanks for joining us Jyothy, Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
/
Stayed 4 nights in Jan 2024
Response from Peter & Rosemary Tennent on 26 Jan 2024
Thanks for joining us Gillian, We appreciate your support, and look forward to welcoming you back. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet was poor, especially for the price. Many food options were barely warm and some were almost tasteless. It was very disappointing and we would not choose to eat there again.
Stayed 1 night in Jan 2024
Response from Peter & Rosemary Tennent on 26 Jan 2024
Hi Karen,Thanks for your feedback. I'm so disappointed you didn't have a fabulous dining experience. We love being one of the country's most popular restaurants, and that's our absolute focus. Kind regards, Peter Tennent

10/10 Excellent

Kasia

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Peter & Rosemary Tennent on 24 Jan 2024
Thanks for joining us Kasia, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Carol, Mt Maunganui

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay with great facilities, friendly staff too. Wi-fi service was a bit slack at times. Highly recommend Devon Hotel. Will definitely stay here again.
Stayed 2 nights in Jan 2024
Response from Peter & Rosemary Tennent on 21 Jan 2024
Thanks for joining us Carol, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, clean apartment, close to supermarket and restaurants.
Stayed 1 night in Jan 2024
Response from Peter & Rosemary Tennent on 20 Jan 2024
Thanks for joining us Melissa, Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Yong

Stayed 1 night in Jan 2024
Response from Peter & Rosemary Tennent on 20 Jan 2024
Thanks for joining us Yong, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received a nice welcome from the front desk staff on check-in, who told us about the services and amenities of the hotel. The pool was great and lovely seating options so you weren't far away from keeping an eye on the kids. room was clean and comfortable. Bar staff friendly and dinner at Marbles was great. Overall we'll be back!
Stayed 1 night in Jan 2024
Response from Peter & Rosemary Tennent on 15 Jan 2024
Thanks for joining us with your family Nicola, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

6/10 Okay

Sue

Room wasn't ready, others offered upgrade but we weren't. Room at back of hotel upstairs with no lift.
Stayed 1 night in Jan 2024
Response from Peter & Rosemary Tennent on 9 Jan 2024
Thanks for joining us Sue,I wish we had known you would be arriving before 2.00pm check in and we would have done our best to have your room ready.Kind regards,Peter Tennent

8/10 Good

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Value for money.
Stayed 4 nights in Jan 2024
Response from Peter & Rosemary Tennent on 8 Jan 2024
Thanks for joining us Lynne, Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

6/10 Okay

Rozhan, Raumati Beach

Stayed 5 nights in Dec 2023
Response from Peter & Rosemary Tennent on 8 Jan 2024
Thanks for joining us Rozhan, Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

8/10 Good

ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the noise from rooms above us.
Stayed 1 night in Dec 2023
Response from Peter & Rosemary Tennent on 8 Jan 2024
Thanks for joining us Ray, Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Sally, Lower Hutt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Very cost effective. Renovated room with extended options such as large TV with free options to most online movie channels, sport, etc. Definitely stay again.
Stayed 2 nights in Dec 2023
Response from Peter & Rosemary Tennent on 8 Jan 2024
Thanks for joining us Sally, We appreciate your support and look forward to welcoming you back for your next stay. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Hanzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, great food , and friendly staffs.
Stayed 1 night in Dec 2023
Response from Peter & Rosemary Tennent on 31 Dec 2023
Thanks for joining us Hanzi, Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big of a surprise
1st time at Devon Hotel. Just one night but certainly worth it. Spacious clean room with very comfortable beds. Bathroom was good would suggest more hooks or shelfing to store/hang stuff. Recommend the buffet breakfast. Would definitely stay agsin.
Stayed 1 night in Dec 2023
Response from Peter & Rosemary Tennent on 27 Dec 2023
Thanks for joining us Brian, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Zoe

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in, enjoyed the heated pool and the buffet meal option in the restaurant. Also close to the boardwalk along waterfront, easy to walk, cycle (free hire from hotel). Good location. Easy to get to everywhere.
Stayed 2 nights in Dec 2023
Response from Peter & Rosemary Tennent on 25 Dec 2023
Thanks for joining us Zoe, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay thanks
Stayed 1 night in Dec 2023
Response from Peter & Rosemary Tennent on 25 Dec 2023
Thanks for joining us Amanda, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Janine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay highly recommend.
Stayed 1 night in Dec 2023
Response from Peter & Rosemary Tennent on 25 Dec 2023
Thanks for joining us Janine, We appreciate your support and recommendation. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Peter & Rosemary Tennent on 14 Jan 2024
Thanks for joining us David, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was first class
Stayed 1 night in Dec 2023
Response from Peter & Rosemary Tennent on 27 Dec 2023
Thanks for joining us Steve, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Jae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very happy stay there, thanks
Stayed 1 night in Dec 2023
Response from Peter & Rosemary Tennent on 22 Dec 2023
Thanks for joining us Jae. We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Monique

Stayed 1 night in Dec 2023
Response from Peter & Rosemary Tennent on 11 Jan 2024
Thanks for joining us Monique, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Mrs J T

Liked: Property conditions & facilities
Lovely pool and garden area. Very welcoming
Stayed 2 nights in Dec 2023
Response from Peter & Rosemary Tennent on 21 Dec 2023
Thanks for joining us Mrs J T, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool and spa and the outdoor area. It was great having all of our rooms on the same floor. One of our staff was Gluten and dairy free and the chef brought her her own dessert plate which was amazing. Comfy beds, great shower and really nice rooms. The staff were helpful and friendly.
Stayed 1 night in Dec 2023
Response from Peter & Rosemary Tennent on 17 Dec 2023
Thanks for joining us with your team Jared, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Peter & Rosemary Tennent on 8 Feb 2024
Thanks for joining us William, Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)