Great review Leiana! Thank you so much for such lovely words about our team. We hope to see you again soon!

Hi NileshThank you for your review! We are glad you enjoyed our location. See you next time.

Thank you JennyYour high praise means the world to us as we are aiming for no less than giving our guests the best experience. So pleased we've succeeded.

Thank you Paul! We hope to see you at the hotel again soon!

Hi RossGlad you enjoyed your stay at the hotel. We are looking forward to welcoming you back soon!

Thank you for the review!

Thank you Matt! We're delighted that you enjoyed your stay with us and all that New Plymouth has to offer! We hope to see you again soon.

Thank you Sally! We hope to see you again soon!

Hi KimThank you for your review!

Thank you for your great review Amanda! It is always great to hear we perform well and left a good impression.See you next time!

Hi AndrewThat is very good to hear that we are left a good impression on you. We hope you can come stay again very soon!

Hi GillianThank you for your review! You are right - we did not have the upgrade available as the hotel was fully booked that weekend. Fortunately you enjoyed the breakfast on us. See you next time!

Thank you Rik! Grad you enjoyed your stay and wants to come back! We hope to see you again soon!

Thank you Cara!We are glad you enjoyed your stay!

Thank you for leaving a review! See you next time.

Thank you Paul! We hope to see you again at the hotel soon.

Hi PaulThank you for your review. We are happy to hear you enjoyed your stay.

Thank you Alan! We are privileged to have such a central and convenient location. We are looking forward to welcoming back to the hotel soon!

Thank you fore your review!

Hi TraceyThank you for taking the time to leave a great review! We hope to see you again at the hotel soon!

Hi GregoryIt is always a pleasure to receive positive feedback and I will be sure to share your comments with our team. We look forward to welcoming you back to our hotel in the future.

Hi PamelaWe love knowing that you appreciate the variety of our hospitality friends and neighbours that we are connected with. We hope to see you again at the hotel soon!

Hi NaomiThank you for the 10/10! We hope to see you again at the hotel soon!

Hi PeterIt is great to hear that not only the facilities and amenities of our hotel but also our team could contribute to your satisfaction. I agree with you - Snug Lounge is by far my favorite restaurant in town. We hope to see you again soon!Rodrigo Martins - Front Desk Manager

Thank you for your review! We hope to see you again at the King & Queen!

Thank you for rating the hotel a 5/5.We hope to see you again soon!Rodrigo Martins - Front Desk Manager

Hi StephanieThank you so much for your wonderful review! Pleased to hear that you enjoyed the fantastic restaurants and bars on our door step. Hope to see you sometime soon.

Hi ChelseaYour high praise means the world to us as we are aiming for no less than giving our guests the best experience. So pleased we've succeeded. Thank you so much. We can't wait to host you again in the future.Rodrigo Martins - Front Desk Manager

Hi DerekThank you for taking the time to rate our hotel 10/10. We are glad you enjoyed your stay and we look forward to welcoming you again!

Hi LouiseWe are glad you enjoyed your stay!We are looking forward to welcoming you again in the near future.

Hi Zoe,Thank you so much for your wonderful review. It was lovely to meet you and your daughter and I'm pleased to know that you enjoyed your time together here. We hope that you arrived safe and sound in Doha.Wishing you all the best, Aileen - Guest Experience & Marketing Manager

Dear Keryn, Thank you so much for your very special review - you have us beaming with joy. It was a pleasure to meet you and your husband and it means a lot that we were able to create such a wonderful staycation experience for you. This has truly made our day. We can't wait to have you staying with us again. Best wishes, Aileen - Guest Experience & Marketing Manager

Dear Jeff,Thank you very much for giving us such detailed and amazing feedback. It was a true delight to meet you and to have you staying with us several times throughout your trip. We are very pleased to hear that you enjoyed your stay and that you appreciate all that we do and offer. Thank you again Jeff. We hope you made it home safe and sound. Hopefully, we will welcome you back one day. Wishing you all the best, Aileen - Guest Experience & Marketing Manager

Hi Shane, 10 out of 10 - wow, we are super thrilled. Thank you so much for such a high praise. Nothing better than nothing that you thoroughly enjoyed your stay with us. We hope to welcome you back in the future.Warm wishes,Aileen - Guest Experience & Marketing Manager

Hi Carol, Many thanks for your wonderful feedback. We are delighted to hear that you had a relaxing time at our hotel. Nice to know also that you treated yourself to some deliciousness at one of the stellar hospitality establishments that we are connected to and surrounded by. Thank you again for staying with us Carol. Warmest wishes, Aileen - Guest Experience & Marketing Manager

Dear Chelsea,Your words have us smiling - thank you very much for your fantastic review. So happy you enjoyed all that we offer and do. We are very lucky to be located at the heart of New Plymouth with all those stellar hospitality establishments being only a stone's throw away. Thank you again for your high praise. We can't wait to welcome you back.Best regards, Aileen - Guest Experience & Marketing Manager

Hi David,Thank you so much for your kind feedback. So nice to see our wonderful team shining through here. I'm pleased you enjoyed your stay with us and we hope to welcome you back in the future.Warm wishes,Aileen - Guest Experience & Marketing Manager

Dear Annette, 5 out of 5 - we are delighted. Thank you so much for such a high praise. Nothing better than knowing that you thoroughly enjoyed your stay with us. Thank you again.Wishing you all the best,Aileen - Guest Experience & Marketing Manager

Dear Karl, Thank you so much for your amazing review. It's such a delight to hear that you enjoyed all the amenities and conveniences that we offer. You have us smiling. Thank you again for staying with us. We can't wait to welcome you back one day. Best wishes, Aileen - Guest Experience & Marketing Manager

Hi and thank you so much for taking the time to give us feedback. So nice to read such kind words about both our team and the hotel. Glad to hear that you enjoyed stay with us and we will hopefully welcome you back in the future. Warm wishes, Aileen - Guest Experience & Marketing Manager

Hi Michael, Thank you so much for your awesome review. Such a delight to hear you enjoyed the Left Wing Studio and your stay with us. Great also to have the seamless check-in experience acknowledged as we want our guests to know they are in good hands and a stress-free arrival is part of this. Thank you again for you kind feedback and for staying with us. We hope to welcome you back in the future. Warm wishes, Aileen - Guest Experience Manager

Hi Eric, What a fantastic review! Thank you so much, you have us all smiling. We loved having you two staying with us and it is such a delight to have the hard work of our housekeeping superstars acknowledged. So nice to see you enjoyed your time with us and we hope to host you again in the future. Wishing you all the best, Aileen - Guest Experience Coordinator

Hi Tracy,Thank you for such a beautiful review. Our team is thrilled about your kind words and we are also delighted to hear that you enjoyed both ambience and comfort of our rooms. And yes, we are very lucky to be located in the heart of New Plymouth :) Thank you again for staying with us. We can't wait to welcome you back. Warm wishes, Aileen - Guest Experience Coordinator

Hi Jennifer,Thank you for giving us feedback. 10/10 - we are thrilled about your high praise. It was an absolute pleasure to host you and Barry and we are very happy you enjoyed your stay with us. Have the best time for your remaining New Zealand trip.Wishing you all the best,Aileen - Guest Experience Coordinator

Hi Nikki,Thank you so much for your kind words. Our team is thrilled to know that you felt well looked after. Also, great to hear that you enjoyed our location in the heart of New Plymouth. It is a pleasure knowing that your experience with us warrants a repeat. We can't wait to welcome you back.Warm wishes,Aileen - Guest Experience Coordinator

Dear Chris,Wow, full score - we are thrilled and very grateful. Thank you so much. It was such a delight to host you and your partner over Christmas and we can't wait to welcome you back.Wishing you all the best,Aileen - Guest Experience Coordinator

Hi Shelley,What a lovely review - thank you so much. We really appreciate you taking the time to give us such detailed feedback. It makes us very happy and proud that all we provide such as our complimentary bikes and our little 'survival guide' with some coupons has contributed to make your stay with us an excellent experience.Also, we will absolutely consider your suggestion regarding the milk provided in the rooms on our journey towards more sustainability.We can't wait for welcoming you back. Thank you again Shelley, and Happy New Year!Warm wishes,Aileen - Guest Experience Coordinator