Ratings based on 1,431 Verified Reviews

3.2 out of 5
59% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller

Dirty and old

Posted 03-Jun-2017
Room was very dirty, microwave glass dirty, no cups, bed cover dirty, bath tub had mold and slime under non- slip mat.
1 out of 5
by A verified traveller from washington

Full of dry rot everything in decrepit condition.

Posted 24-May-2017
We couldn't stay there it was in such poor condition upholstery in shreds, furniture stained, mold in ceiling, tub appeared not to drain. Picture on website must be 25 yrs old. Does not look like that today. Lots of dry rot on outside of buildings. They refunded 25%of our nights stay even though we didn't use the room. Should have refunded 100%. You should take it off your site
Comment from Hotel Management
17-Jun-2017 by W.Dean Koop , Hotel Management
Thanks? We know you have splashed and emphasized a lot of your negative feelings. I hope you feel better soon. W. Dean Koop, GM & Owner
4 out of 5
Recommended
for Everyone
by A verified traveller from Colorado

Throwback of the 1950's travel to the southwest.

Posted 22-May-2017
Front desk lady was very helpful and sincerely acted as if she enjoyed her job!
Comment from Hotel Management
28-May-2017 by W.Dean Koop, Hotel Management
Thanks for your patronage and your comment. We Shared your report with the staff. Please visit us again. W. Dean Koop, GM & Owner
4 out of 5
Recommended
for Everyone
by A verified traveller from Midcoast Maine

Taos central

Posted 19-May-2017
Very spacious room with nice view of mountains from the porch. Classic Taos adobe syle with convenient location to town galleries and restaurants. Loved walking in comfortable weather. Lodge is very conveniently located. To most town sites.
3 out of 5
by A verified traveller from Colorado

Amenities

Posted 17-May-2017
Sheri, our check in clerk, was very pleasant and accommodating, however amenities for this motel state that there is a refrigerator, microwave and coffee pot in the rooms. Our room had NONE of these items. When asked, we were told that we could not get these items. Only the coffee maker was provided. I may book again after the supposedly renovations take place to see if there has been an improvement. I was not offered or given a rate adjustment for not providing us with afvertised amenities. Not happy about that.
3 out of 5
Recommended
for Everyone
by A verified traveller from Tucson, Arizona

Travel through - one night

Posted 13-May-2017
Pros: Location, outside structures, breakfast restaurant
Cons: house keeping personnel needs to be better supervised. Rooms need to be checked for cleanliness before made available for guests.
Location: Nearby downtown - great ambiance, history, restaurants, arts studios et al
Furniture was dusty. Canned dog food still in refrigerator - we had to wash out completely.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ohio

Walking distance to downtown, super friendly staff

Posted 10-May-2017
Pros: Character, price, location, staff
Front desk was super friendly and fun. She gave us recommendations, made us laugh and even called 10 minutes after we checked in to ask if all was well in the room. Love this place!
4 out of 5
Recommended
for Everyone
by A verified traveller

Right down town

Posted 09-May-2017
Cons: No AC in the room until summer.
Location: Close to the best restaurants, park.
Close to the plaza. Quiet and comfortable. Indian Dancers are great.
1 out of 5
by A verified traveller

Horrible room with bugs

Posted 07-May-2017
Pros: Nothing!
The toilet wouldn't flush unless you held the handle down. The sink wouldn't drain until I removed the stopper. There was hair on the bathroom floor. Flying ants kept landing on us while we tried to sleep. The WIFI was so slow we gave up.
4 out of 5
Recommended
for Everyone
by A verified traveller

Not 5 stars, but great price for what you get.

Posted 24-Apr-2017
Cleaning ladies did a great job, room & hotel were better then i expected them to be. Very good location for Taos Pueblo if the road isn't closed. Great burger spot right around the corner.
Comment from Hotel Management
29-Apr-2017 by W. Dean Koop, Hotel Management
To Anonymous, Thank you for the very nice comments about our clean rooms and location, we also like the burgers in the cafe. Please visit us again soon. Cordially, W.Dean Koop General Manager and Owner