Ratings based on 1,098 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
80% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Los Osos, California

Good Solid Place to Stay

Posted 21-Aug-2015
Location: An easy walk from the plaza and was a short drive from the wonderful Taos Pueblo. I liked that a better than continental breakfast was included.
good, clean hotel within walking distance to the plaza and short drive to the Taos Pueblo. Liked that after check in we received a phone call to make sure all was well.
2 out of 5
by A verified traveller

Needs work

Posted 20-Aug-2015
Pros: The location is good, but that's about all.
Cons: Everything
Location: Walking distance to the Plaza. The north end of Taos looks like it suffering.
This used to be a nice place---Best Western. It is tired, and in need of lots of work. They gave us a room with a view of the dumpsters, when there were lots of other available rooms. A dirty wash cloth was in our bathroom, and the hotel was clearly short staffed. We moved after one night.
2 out of 5
by A verified traveller

Decades ago the coffee shop hit spot for locals.

Posted 12-Aug-2015
Evident that owners are having financial difficulties. Sinks and tub drains slowly, iron in room broken, no refrigerator available as advertised, no coffee pot in room, beds and pillows not comfortable. Staff was the best part of stay. The buildings have a lot of potential and really sad that the lodge lacks renovation and repairs.
2 out of 5
by A verified traveller from Woodland Park

Needs a lot of TLC

Posted 05-Aug-2015
I have stayed here at least a dozen times and this stay was our last Management needs to take a serious look at housekeeping. After talking to Ms Webster the front desk manager a full refund was offered and much appreciated.
3 out of 5
Recommended
for Everyone
by A verified traveller from Santa Fe

Mixed Bag

Posted 03-Aug-2015
Pros: Location
Location: Location close to Plaza and reasonable rates are biggest pluses
Could use improvements, though I hope they keep the pink bathroom tiles. Heard every footstep above us and the hot breakfast that was supposedly included in the fee was not available--no reason given. Bed was comfortable.
3 out of 5
Recommended
for Families
by A verified traveller from Laughlin NV

Posted 31-Jul-2015
Pros: The pool
Cons: Condition of property
Location: The ride around the enchanted circle was great.
Enjoyed the motel. Breakfast was made to order. The heated pool was the best!! It really needs a major renovation.
2 out of 5
by A verified traveller from albuquerque

Old hotel needs remodel

Posted 26-Jul-2015
Pros: Buildings have not been maintained
Cons: Needs a complete remodel
Location: Hike and ski
The room was reasonably clean but the hallways and exterior were scary
4 out of 5
Recommended
for Couples
by A verified traveller from san pedro, nm

Close to the concert venue

Posted 16-Jul-2015
Pros: Lots of green and a gentle old fashioned experience.
Cons: The breakfast.
Location: Easy walk to Taos plaza and the town
An older hotel with character. Enjoyed the pool. The breakfast was not so great ( I ordered the western omelette on the menu -it was not available, then ordered scrambled eggs without sausage . the order came with sausage, however the staff were helpful and wanted to please.
2 out of 5
by A verified traveller from Albuquerque, NM

Disappointing

Posted 15-Jul-2015
Pros: Close to Taos Pueblo, Pow Wow Grounds and Plaza
Cons: Provide more towels and clean the grounds.
Location: Taos Pueblo, Taos Pow Wow, Taos Plaza
Kachina Lodge Resort Hotel feels like a motel. We booked two queen beds for four adults and had only two towels. When we alerted the front desk, they did not bring more towels. Clerk called after 9 PM and said we must come to the front desk for towels. The sidewalk in front of the room was dirty. Breakfast was disappointing as well, because many items were unavailable. Will not return to this hotel.
3 out of 5
by A verified traveller

Posted 06-Jul-2015
The extra cost for more than 2 guest per room must be to cover breakfast which we skipped the second day since we were the first to arrive on the first day and our food was cold. I would choose to stay else where next time. In addition, I booked this hotel since it had a hot tub but the hot tub was not in service when we were there.