When I got there a number of people could not access their room, because they had not been cleaned and no one knew why. At ten in the evening they finally had a room, gave me the key and when I walked in, the room had not been cleaned at all, even the bed had not been made. When I returned to the reception they told me they gave me the wrong room number. Once I had the right number, I went into the room, which looked cleaned, but the sheets had a blood-like faded stain, hard and sticky, so, clearly dirty. The carpets in the hall were disgusting and a man - a smoker, smoking is allowed in this so-called hotel - walked into my room while I was in bed! Obviously cards work on any and every room in this awful place. I had to lock the door for safety. One of my neighbors appeared to be a drunk who actually lived in the hotel room and threw trash everywhere, drank, sang loudly and smoked. A few others clearly use the rooms as residence.
I stayed at Kachina last year and was very happy with it, but something changed and it has definitely gone downhill, which is too bad, considering that the breakfast is cheap and really quite delicious.